Comparison Summary
This comparison report of Zoho CRM Plus vs. Blackbaud eTapestry is based on a specific set of business needs and context. The comparison uses 3734 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Zoho CRM Plus and Blackbaud eTapestry
Zoho CRM Plus, Blackbaud eTapestry, Soffront, Salesseek, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Zoho CRM Plus covers Engagement Management with Social Media, Social Media Management with Social Media, Social Media Marketing with Social Media, Helpdesk Management with E-Mail, etc.
Blackbaud eTapestry focuses on Helpdesk Management with Phone Calls, Engagement Management with Offline, Communication Management with E-Mail, Training & Onboarding with Video, etc.
"Zoho CRM Plus Offers Endless Possibilities To Companies Of Every Size To Automate Every Single Process Involved In Marketing, Sales, And Customer Experience. It Has Enabled Our Clients To Have A 360-Degree View Of Their Customers By Integrating All ...The Different Touchpoints Of The Customer Journey. " - Manolis Labovas
"To know Meals on Wheels is to love Meals on Wheels. People who know our story connect with us and enjoy giving because they know the impact their donation makes—which is why we have to get better at knowing our donors. " - Annam Manthiram
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Blackbaud eTapestry
Focus area
Blackbaud eTapestry is better than Zoho CRM Plus for
Software Failure Risk
About
Zoho CRM Plus | The customer experience platform across every channel
Blackbaud eTapestry | Nonprofits with simple cloud fundraising and supporter management for growing organizations.
Age
1996
1981
Financials
PRIVATE
IPO
Business Need
Total Processes
(we found evidences for)
50
55
Total Goals
(we found evidences for)
6
9
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
-
Enhance customer relationships
-
Acquire customers
-
Increase sales & revenue
-
Improve digital and social presence
-
Improve stakeholder relations
-
Grow market share
- See 3 more
-
Scale best practices
-
Enhance customer relationships
-
Acquire customers
-
Improve internal communications
-
Improve digital and social presence
-
Improve ROI
-
Increase customer life time value
-
Increase sales & revenue
-
Grow market share
- See 6 more
Top Channels
Channels Used
-
e-mail
-
offline
-
causes and charity
-
phone calls
-
social media
-
website
-
video
-
print media
-
magazine
-
promotions
-
chat
-
point of sale
-
omnichannel
-
Slack
- See 11 more
-
e-mail
-
offline
-
causes and charity
-
phone calls
-
social media
-
website
-
video
-
print media
-
magazine
-
promotions
-
chat
-
point of sale
-
omnichannel
-
Slack
- See 11 more
Failure Risk Guidance Security Report?
Compliance Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Security & Privacy Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Integration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Migration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
IT and Other Capabilities
- Low
- Medium
- High
