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Zoho CRM Plus vs Blackbaud Luminate Online: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Zoho CRM Plus medium Failure Risk for Blackbaud Luminate Online medium
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Comparison Summary

This comparison report of Zoho CRM Plus vs. Blackbaud Luminate Online is based on a specific set of business needs and context. The comparison uses 3486 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Zoho CRM Plus and Blackbaud Luminate Online

Zoho CRM Plus, Blackbaud Luminate Online, Soffront, Salesseek, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Zoho CRM Plus covers Engagement Management with Social Media, Social Media Management with Social Media, Social Media Marketing with Social Media, Helpdesk Management with E-Mail, etc.

Blackbaud Luminate Online focuses on Communication Management with E-Mail, Engagement Management with Offline, Event Management with Offline, Campaign Management with E-Mail, etc.

"We Upgraded At The Beginning Of Quarantine To CRM Plus. Comes W/ The Crm, #Socialmedia Mgmt, Campaigns, Surveys, Project Assignments, Work Flow Charts, Surveys, Etc. Each Part Integrates With The Others So I Get The Bigger Picture Of Who's Engaging ...W/ What. " - Tom & Angela Balsamo

"We’re gathering a lot of information through Blackbaud Luminate Online®. We’re able to have more robust segmentation, instead of sending one email to everyone on a list. " - Rosie Aquila

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Zoho CRM Plus

Focus area

Zoho CRM Plus is better than Blackbaud Luminate Online for

Software Failure Risk

  • medium

logo Blackbaud Luminate Online

Focus area

Blackbaud Luminate Online is better than Zoho CRM Plus for

Software Failure Risk

  • medium

About

Zoho CRM Plus | The customer experience platform across every channel

Blackbaud Luminate Online | Comprehensive Cloud Solution for Engaging Your Constituents

Age

1996

1981

Financials

PRIVATE

IPO

Business Need

Total Processes
(we found evidences for)

50

61

Total Goals
(we found evidences for)

6

10

Top Processes

Evidences indicate better relative satisfaction

engagement management

Read Reviews (104)

Read Reviews (112)

engaging and following up

Read Reviews (63)

Read Reviews (105)

social media management

Read Reviews (39)

Read Reviews (17)

engaging on social media

Read Reviews (25)

Read Reviews (1)

managing social media account

Read Reviews (2)

Read Reviews (0)

scheduling post to social media

Read Reviews (1)

Read Reviews (3)

social media marketing

Read Reviews (30)

Read Reviews (1)

helpdesk management

Read Reviews (19)

Read Reviews (26)

collaboration

Read Reviews (17)

Read Reviews (3)

customer feedback management

Read Reviews (15)

Read Reviews (0)

lifetime value management

Read Reviews (14)

Read Reviews (1)

conversion management

Read Reviews (10)

Read Reviews (0)

competitive intelligence

Read Reviews (10)

Read Reviews (1)

campaign management

Read Reviews (10)

Read Reviews (39)

workflow management

Read Reviews (8)

Read Reviews (6)

contact list management

Read Reviews (8)

Read Reviews (13)

creating contact list

Read Reviews (1)

Read Reviews (4)

knowledge management

Read Reviews (7)

Read Reviews (3)

creating knowledge base

Read Reviews (0)

Read Reviews (2)

training & onboarding

Read Reviews (7)

Read Reviews (24)

pipeline management

Read Reviews (5)

Read Reviews (0)

communication management

Read Reviews (5)

Read Reviews (174)

sending & publishing communications

Read Reviews (3)

Read Reviews (114)

tracking & monitoring communications

Read Reviews (0)

Read Reviews (30)

promotion management

Read Reviews (4)

Read Reviews (0)

discount management

Read Reviews (4)

Read Reviews (0)

generation of new leads

Read Reviews (2)

Read Reviews (15)

lead qualification

Read Reviews (2)

Read Reviews (1)

sales document management

Read Reviews (2)

Read Reviews (4)

contract management

Read Reviews (1)

Read Reviews (4)

relationship management

Read Reviews (1)

Read Reviews (5)

channel management

Read Reviews (1)

Read Reviews (2)

touchpoint management

Read Reviews (1)

Read Reviews (2)

content sharing

Read Reviews (0)

Read Reviews (7)

content curation

Read Reviews (0)

Read Reviews (7)

content management

Read Reviews (0)

Read Reviews (20)

content sharing

Read Reviews (0)

Read Reviews (7)

content curation

Read Reviews (0)

Read Reviews (7)

products & pricelist management

Read Reviews (0)

Read Reviews (12)

personalized marketing

Read Reviews (0)

Read Reviews (9)

advocacy management

Read Reviews (0)

Read Reviews (8)

trade show marketing

Read Reviews (0)

Read Reviews (5)

rating and review management

Read Reviews (0)

Read Reviews (3)

calendar management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve digital and social presence

  • Improve stakeholder relations

  • Grow market share

  • See 3 more

  • Improve digital and social presence

  • Scale best practices

  • Increase sales & revenue

  • Improve ROI

  • Acquire customers

  • Enhance customer relationships

  • Increase customer life time value

  • Improve stakeholder relations

  • Improve internal communications

  • Launch new products

  • See 7 more

Top Channels

Channels Used

  • e-mail

  • offline

  • causes and charity

  • website

  • social media

  • mobile

  • promotions

  • point of sale

  • newsletter

  • trade shows

  • on premises

  • Instagram

  • Facebook

  • mobile app

  • See 11 more

  • e-mail

  • offline

  • causes and charity

  • website

  • social media

  • mobile

  • promotions

  • point of sale

  • newsletter

  • trade shows

  • on premises

  • Instagram

  • Facebook

  • mobile app

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

{{{rsh_C_1}}}

medium

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Migration Risk

medium

{{{rsh_C_1}}}

low

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting