Comparison Summary
This comparison report of Zoho CRM Plus vs. CiviCRM is based on a specific set of business needs and context. The comparison uses 2270 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Zoho CRM Plus and CiviCRM
Zoho CRM Plus, CiviCRM, Soffront, Salesseek, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Zoho CRM Plus covers Engagement Management with Social Media, Social Media Management with Social Media, Social Media Marketing with Social Media, Helpdesk Management with E-Mail, etc.
CiviCRM focuses on Contact List Management with Offline, Communication Management with E-Mail, Membership Management with Offline, Event Management with Offline, etc.
"Zoho CRM Plus Implementation For Our Business Was Critical In Addressing The Changing Market Dynamics. Flexibility, Scalability, And A 360-Degree View Of The Customer Are Vital Features Of The Platform. Providing Faster Responses To Our Customers An...d Improving Customer Satisfaction During The COVID-19 Pandemic Is Very Dear To Our Organizational Culture. " - Umesh Padala
"The Calibrate team took up this challenge with great enthusiasm. Both during the preliminary phase (wireframes, UX and design) as during the various development phases, they were always open to discussion, new suggestions or changes. Moreover, they ...always looked for feasible solutions taking into account the budget and tight timing. Excellent project management and transparent communication ensured a pleasant collaboration. " - Margit Bal
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Zoho CRM Plus | The customer experience platform across every channel
Open source CRM software for nonprofits
Age
1996
Financials
PRIVATE
PRIVATE
Business Need
Total Processes
(we found evidences for)
50
49
Total Goals
(we found evidences for)
6
4
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Improve digital and social presence
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Improve stakeholder relations
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Grow market share
- See 3 more
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Scale best practices
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Launch new products
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Grow market share
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Enhance customer relationships
- See 1 more
Top Channels
Channels Used
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offline
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causes and charity
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e-mail
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newsletter
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promotions
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website
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phone calls
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user generated content
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blogs
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point of sale
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mobile
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events
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trade shows
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print media
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magazine
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chat
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video
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mobile app
- See 15 more
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offline
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causes and charity
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e-mail
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newsletter
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promotions
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website
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phone calls
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user generated content
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blogs
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point of sale
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mobile
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events
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trade shows
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print media
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magazine
-
chat
-
video
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mobile app
- See 15 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
