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Zoho CRM Plus vs Copper: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Zoho CRM Plus vs. Copper is based on a specific set of business needs and context. The comparison uses 5631 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Zoho CRM Plus and Copper

Zoho CRM Plus, Copper, Soffront, Salesseek, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Zoho CRM Plus covers Engagement Management with Social Media, Social Media Management with Social Media, Social Media Marketing with Social Media, Helpdesk Management with E-Mail, etc.

Copper focuses on Engagement Management with E-Mail, Contact List Management with E-Mail, Lead Tracking, Lead Management, etc.

"We Upgraded At The Beginning Of Quarantine To CRM Plus. Comes W/ The Crm, #Socialmedia Mgmt, Campaigns, Surveys, Project Assignments, Work Flow Charts, Surveys, Etc. Each Part Integrates With The Others So I Get The Bigger Picture Of Who's Engaging ...W/ What. " - Tom & Angela Balsamo

"Working with the Copper team has been great, The customizable pipelines, Gmail integration, and operability across international teams have been especially powerful features for us. " - Audrey Desiderato

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Zoho CRM Plus

Focus area

Zoho CRM Plus is better than Copper for

Software Failure Risk

  • medium

logo Copper

Focus area

Copper is better than Zoho CRM Plus for

Software Failure Risk

  • medium

About

Zoho CRM Plus | The customer experience platform across every channel

Copper | CRM Software Built for Google & G-Suite

Age

1996

Financials

PRIVATE

Business Need

Total Processes
(we found evidences for)

50

89

Total Goals
(we found evidences for)

6

13

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


social media management

engaging on social media

managing social media account


social media marketing


helpdesk management



customer feedback management

measuring customer satisfaction


lifetime value management


conversion management


competitive intelligence


campaign management


workflow management


contact list management

creating contact list


knowledge management


training & onboarding



pipeline management


communication management

sending & publishing communications

tracking & monitoring communications



promotion management


discount management




generation of new leads


lead qualification

lead qualification: technographic


sales document management

proposal & quote management

contract management





relationship management



business development


sales call management


follower management



opportunity management


account management



conference call management



products & pricelist management


sales review & feedback


rating and review management


content management




segmentation and targeting


relationship marketing


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve digital and social presence

  • Improve stakeholder relations

  • Grow market share

  • See 3 more
  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Scale best practices

  • Improve internal communications

  • Improve stakeholder relations

  • Launch new products

  • Build brand awareness

  • Grow market share

  • Enter new markets internationally or locally

  • Improve visibility

  • Improve ROI

  • Improve digital and social presence

  • See 10 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • offline

  • mobile

  • point of sale

  • website

  • mobile app

  • video

  • social media

  • on premises

  • promotions

  • user generated content

  • blogs

  • chat

  • Facebook

  • events

  • trade shows

  • Slack

  • games

  • See 16 more
  • e-mail

  • phone calls

  • offline

  • mobile

  • point of sale

  • website

  • mobile app

  • video

  • social media

  • on premises

  • promotions

  • user generated content

  • blogs

  • chat

  • Facebook

  • events

  • trade shows

  • Slack

  • games

  • See 16 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting