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Zoho CRM Plus vs Follow Up Boss: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Zoho CRM Plus medium Failure Risk for Follow Up Boss low
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Comparison Summary

This comparison report of Zoho CRM Plus vs. Follow Up Boss is based on a specific set of business needs and context. The comparison uses 2539 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Zoho CRM Plus and Follow Up Boss

Zoho CRM Plus, Follow Up Boss, Soffront, Salesseek, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Zoho CRM Plus covers Engagement Management with Social Media, Social Media Management with Social Media, Social Media Marketing with Social Media, Helpdesk Management with E-Mail, etc.

Follow Up Boss focuses on Engagement Management, Generation Of New Leads with E-Mail, Lead Engagement, Collaboration with Phone Calls, etc.

"We've Been Using The Zoho Customer Experience Platform For Over 2 Years Now And We Couldn't Have Asked For Anything Better. Zoho Has Constantly Improved Its User Experiences And Functionalities That Is Helping Businesses Like Ours Deliver Better Exp...eriences To Our Customers. Zia's Conversational Abilities And Intelligence To Assist Our Customer-Facing Teams All Along The Customer Journey Is What We Love The Most. " - Hanh Nguyen

"I've tried other CRMs but none of them could give me the simplicity and the power and the ease of making it all just work. I just want to sell real estate and Follow Up Boss has done that for me. " - Paul Reddam

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Zoho CRM Plus

Focus area

Zoho CRM Plus is better than Follow Up Boss for

Software Failure Risk

  • medium

logo Follow Up Boss

Focus area

Follow Up Boss is better than Zoho CRM Plus for

Software Failure Risk

  • low

About

Zoho CRM Plus | The customer experience platform across every channel

Real Estate CRM and Lead Management Software to deliver an incredible customer experience

Age

1996

Financials

PRIVATE

NA

Business Need

Total Processes
(we found evidences for)

50

54

Total Goals
(we found evidences for)

6

7

Top Processes

Evidences indicate better relative satisfaction

engagement management

Read Reviews (104)

Read Reviews (344)

engaging and following up

Read Reviews (63)

Read Reviews (344)

social media management

Read Reviews (39)

Read Reviews (3)

engaging on social media

Read Reviews (25)

Read Reviews (0)

managing social media account

Read Reviews (2)

Read Reviews (0)

scheduling post to social media

Read Reviews (1)

Read Reviews (2)

social media marketing

Read Reviews (30)

Read Reviews (0)

helpdesk management

Read Reviews (19)

Read Reviews (9)

collaboration

Read Reviews (17)

Read Reviews (36)

customer feedback management

Read Reviews (15)

Read Reviews (0)

lifetime value management

Read Reviews (14)

Read Reviews (0)

conversion management

Read Reviews (10)

Read Reviews (18)

competitive intelligence

Read Reviews (10)

Read Reviews (0)

campaign management

Read Reviews (10)

Read Reviews (1)

workflow management

Read Reviews (8)

Read Reviews (13)

contact list management

Read Reviews (8)

Read Reviews (21)

knowledge management

Read Reviews (7)

Read Reviews (0)

training & onboarding

Read Reviews (7)

Read Reviews (4)

pipeline management

Read Reviews (5)

Read Reviews (0)

communication management

Read Reviews (5)

Read Reviews (38)

sending & publishing communications

Read Reviews (3)

Read Reviews (17)

tracking & monitoring communications

Read Reviews (0)

Read Reviews (19)

promotion management

Read Reviews (4)

Read Reviews (2)

discount management

Read Reviews (4)

Read Reviews (2)

generation of new leads

Read Reviews (2)

Read Reviews (64)

lead qualification

Read Reviews (2)

Read Reviews (8)

lead qualification: technographic

Read Reviews (1)

Read Reviews (4)

sales document management

Read Reviews (2)

Read Reviews (3)

contract management

Read Reviews (1)

Read Reviews (2)

relationship management

Read Reviews (1)

Read Reviews (3)

sales call management

Read Reviews (1)

Read Reviews (19)

follower management

Read Reviews (1)

Read Reviews (3)

motivation management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve digital and social presence

  • Improve stakeholder relations

  • Grow market share

  • See 3 more

  • Improve ROI

  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Improve efficiency

  • Scale best practices

  • Improve brand engagement

  • See 4 more

Top Channels

Channels Used

  • phone calls

  • e-mail

  • social media

  • website

  • mobile

  • Facebook

  • text SMS

  • games

  • mobile app

  • video

  • offline

  • on premises

  • chat

  • Slack

  • mass media

  • Twitter

  • out of home

  • billboards

  • Facebook page

  • radio

  • television

  • promotions

  • See 19 more

  • phone calls

  • e-mail

  • social media

  • website

  • mobile

  • Facebook

  • text SMS

  • games

  • mobile app

  • video

  • offline

  • on premises

  • chat

  • Slack

  • mass media

  • Twitter

  • out of home

  • billboards

  • Facebook page

  • radio

  • television

  • promotions

  • See 19 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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No Data

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting