Comparison Summary
This comparison report of Zoho CRM Plus vs. Follow Up Boss is based on a specific set of business needs and context. The comparison uses 2539 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Zoho CRM Plus and Follow Up Boss
Zoho CRM Plus, Follow Up Boss, Soffront, Salesseek, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Zoho CRM Plus covers Engagement Management with Social Media, Social Media Management with Social Media, Social Media Marketing with Social Media, Helpdesk Management with E-Mail, etc.
Follow Up Boss focuses on Engagement Management, Generation Of New Leads with E-Mail, Lead Engagement, Collaboration with Phone Calls, etc.
"We've Been Using The Zoho Customer Experience Platform For Over 2 Years Now And We Couldn't Have Asked For Anything Better. Zoho Has Constantly Improved Its User Experiences And Functionalities That Is Helping Businesses Like Ours Deliver Better Exp...eriences To Our Customers. Zia's Conversational Abilities And Intelligence To Assist Our Customer-Facing Teams All Along The Customer Journey Is What We Love The Most. " - Hanh Nguyen
"I was absolutely wowed by the skill set of the implementation team at Follow Up Boss. Out of the 10+ people I’ve dealt with in redoing our website and switching our CRM, the team at Follow Up Boss made everything VERY easy for me learn. They helped ...me navigate through some more advanced functionality - we moved at a good speed and I felt like I was their only client. " - Matt Talbot
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Zoho CRM Plus | The customer experience platform across every channel
Real Estate CRM and Lead Management Software to deliver an incredible customer experience
Age
1996
Financials
PRIVATE
NA
Business Need
Total Processes
(we found evidences for)
50
54
Total Goals
(we found evidences for)
6
7
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Improve digital and social presence
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Improve stakeholder relations
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Grow market share
- See 3 more
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Improve ROI
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Enhance customer relationships
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Increase sales & revenue
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Acquire customers
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Improve efficiency
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Scale best practices
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Improve brand engagement
- See 4 more
Top Channels
Channels Used
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phone calls
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e-mail
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social media
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website
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mobile
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Facebook
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text SMS
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games
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mobile app
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video
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offline
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on premises
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chat
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Slack
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mass media
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Twitter
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out of home
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billboards
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Facebook page
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radio
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television
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promotions
- See 19 more
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phone calls
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e-mail
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social media
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website
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mobile
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Facebook
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text SMS
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games
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mobile app
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video
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offline
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on premises
-
chat
-
Slack
-
mass media
-
Twitter
-
out of home
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billboards
-
Facebook page
-
radio
-
television
-
promotions
- See 19 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
