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Zoho CRM Plus vs FreeAgent CRM: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Zoho CRM Plus vs. FreeAgent CRM is based on a specific set of business needs and context. The comparison uses 1467 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Zoho CRM Plus and FreeAgent CRM

Zoho CRM Plus, FreeAgent CRM, Soffront, Salesseek, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Zoho CRM Plus covers Engagement Management with Social Media, Social Media Management with Social Media, Social Media Marketing with Social Media, Helpdesk Management with E-Mail, etc.

FreeAgent CRM focuses on Engagement Management with E-Mail, Collaboration, Workflow Management, Generation Of New Leads with Mobile, etc.

"We Have Been A Zoho Customer For Many Years. As CSMO's Secretary, I Frequently Use And Love Zoho CRM Plus. Zoho Helps Me Manage Customer Data Efficiently, Send And Evaluate Marketing Emails, Seamlessly Welcome New Members, And Keep In Touch With The...m. During Remote Work, CSMO Is Still Active On Social Networks. Thanks To Zoho CRM Plus, I Can Build And Maintain Strong Relationships With All Stakeholders. " - Pham Phuong Ha

"I know from my experience adoption rates with CRM systems can be a difficult thing. I think the industry average is 65% but my folks have a 99% adoption rate using FreeAgent. In our industry, it’s competitive. Differentiation is tough. FreeAgent gi...ves you differentiation. FreeAgent is built with the sales person in mind. It’s built to enable them to do their job and you can’t ask for more from a CRM than that. " - Anthony Hegarty

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Zoho CRM Plus

Focus area

Zoho CRM Plus is better than FreeAgent CRM for

Software Failure Risk

  • medium

logo FreeAgent CRM

Focus area

Software Failure Risk

  • medium

About

Zoho CRM Plus | The customer experience platform across every channel

CRM and Work Management

Age

1996

Financials

PRIVATE

SEED

Business Need

Total Processes
(we found evidences for)

50

35

Total Goals
(we found evidences for)

6

11

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


social media management

engaging on social media

managing social media account


social media marketing


helpdesk management



customer feedback management


lifetime value management


conversion management


competitive intelligence


campaign management


workflow management


contact list management


knowledge management


training & onboarding



pipeline management


communication management

sending & publishing communications

tracking & monitoring communications



promotion management


discount management




generation of new leads


lead qualification


sales document management

proposal & quote management





relationship management



sales review & feedback


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve digital and social presence

  • Improve stakeholder relations

  • Grow market share

  • See 3 more
  • Enhance customer relationships

  • Increase sales & revenue

  • Improve efficiency

  • Acquire customers

  • Improve ROI

  • Improve internal communications

  • Improve stakeholder relations

  • Improve brand engagement

  • Establish thought leadership

  • Scale best practices

  • Increase customer life time value

  • See 8 more

Top Channels

Channels Used

  • e-mail

  • mobile

  • text SMS

  • promotions

  • phone calls

  • mobile app

  • See 3 more
  • e-mail

  • mobile

  • text SMS

  • promotions

  • phone calls

  • mobile app

  • See 3 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting