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Zoho CRM Plus vs Keela: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Zoho CRM Plus medium Failure Risk for Keela medium
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Comparison Summary

This comparison report of Zoho CRM Plus vs. Keela is based on a specific set of business needs and context. The comparison uses 2226 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Zoho CRM Plus and Keela

Zoho CRM Plus, Keela, Soffront, Salesseek, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Zoho CRM Plus covers Engagement Management with Social Media, Social Media Management with Social Media, Social Media Marketing with Social Media, Helpdesk Management with E-Mail, etc.

Keela focuses on Engagement Management with Offline, Communication Management with E-Mail, Contact List Management with E-Mail, Campaign Management with E-Mail, etc.

"Zoho CRM Plus Offers Endless Possibilities To Companies Of Every Size To Automate Every Single Process Involved In Marketing, Sales, And Customer Experience. It Has Enabled Our Clients To Have A 360-Degree View Of Their Customers By Integrating All ...The Different Touchpoints Of The Customer Journey. " - Manolis Labovas

"Our South African partners encouraged us to carry on the mission, and thus The Love Quilt Project was formed. Since then, over 6,000 American school children have sent messages of love, and over 400 South African children have received quilts.” " - Gretchen Ginnerty

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Zoho CRM Plus

Focus area

Zoho CRM Plus is better than Keela for

Software Failure Risk

  • medium

logo Keela

Focus area

Keela is better than Zoho CRM Plus for

Software Failure Risk

  • medium

About

Zoho CRM Plus | The customer experience platform across every channel

The Fundraising CRM for Nonprofits

Age

1996

Financials

PRIVATE

SEED

Business Need

Total Processes
(we found evidences for)

50

42

Total Goals
(we found evidences for)

6

7

Top Processes

Evidences indicate better relative satisfaction

engagement management

Read Reviews (104)

Read Reviews (100)

engaging and following up

Read Reviews (63)

Read Reviews (93)

social media management

Read Reviews (39)

Read Reviews (12)

engaging on social media

Read Reviews (25)

Read Reviews (0)

managing social media account

Read Reviews (2)

Read Reviews (0)

social media marketing

Read Reviews (30)

Read Reviews (0)

helpdesk management

Read Reviews (19)

Read Reviews (14)

collaboration

Read Reviews (17)

Read Reviews (0)

customer feedback management

Read Reviews (15)

Read Reviews (1)

lifetime value management

Read Reviews (14)

Read Reviews (1)

conversion management

Read Reviews (10)

Read Reviews (1)

competitive intelligence

Read Reviews (10)

Read Reviews (0)

campaign management

Read Reviews (10)

Read Reviews (19)

workflow management

Read Reviews (8)

Read Reviews (3)

contact list management

Read Reviews (8)

Read Reviews (27)

creating contact list

Read Reviews (1)

Read Reviews (2)

knowledge management

Read Reviews (7)

Read Reviews (1)

training & onboarding

Read Reviews (7)

Read Reviews (13)

pipeline management

Read Reviews (5)

Read Reviews (0)

communication management

Read Reviews (5)

Read Reviews (38)

sending & publishing communications

Read Reviews (3)

Read Reviews (29)

tracking & monitoring communications

Read Reviews (0)

Read Reviews (2)

promotion management

Read Reviews (4)

Read Reviews (0)

discount management

Read Reviews (4)

Read Reviews (0)

generation of new leads

Read Reviews (2)

Read Reviews (1)

lead qualification

Read Reviews (2)

Read Reviews (1)

sales document management

Read Reviews (2)

Read Reviews (1)

relationship management

Read Reviews (1)

Read Reviews (6)

membership management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve digital and social presence

  • Improve stakeholder relations

  • Grow market share

  • See 3 more

  • Increase sales & revenue

  • Improve internal communications

  • Enhance customer relationships

  • Scale best practices

  • Improve brand engagement

  • Improve stakeholder relations

  • Increase average basket value

  • See 4 more

Top Channels

Channels Used

  • e-mail

  • offline

  • causes and charity

  • website

  • mobile

  • social media

  • point of sale

  • on premises

  • user generated content

  • blogs

  • promotions

  • phone calls

  • mobile app

  • events

  • trade shows

  • See 12 more

  • e-mail

  • offline

  • causes and charity

  • website

  • mobile

  • social media

  • point of sale

  • on premises

  • user generated content

  • blogs

  • promotions

  • phone calls

  • mobile app

  • events

  • trade shows

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting