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Zoho CRM Plus vs Pipedrive: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Zoho CRM Plus vs. Pipedrive is based on a specific set of business needs and context. The comparison uses 19817 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Zoho CRM Plus and Pipedrive

Zoho CRM Plus, Pipedrive, Soffront, Salesseek, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Zoho CRM Plus covers Engagement Management with Social Media, Social Media Management with Social Media, Social Media Marketing with Social Media, Helpdesk Management with E-Mail, etc.

Pipedrive focuses on Engagement Management with E-Mail, Lead Tracking, Lead Management, Sales Document Management with E-Mail, etc.

"We Have Been A Zoho Customer For Many Years. As CSMO's Secretary, I Frequently Use And Love Zoho CRM Plus. Zoho Helps Me Manage Customer Data Efficiently, Send And Evaluate Marketing Emails, Seamlessly Welcome New Members, And Keep In Touch With The...m. During Remote Work, CSMO Is Still Active On Social Networks. Thanks To Zoho CRM Plus, I Can Build And Maintain Strong Relationships With All Stakeholders. " - Pham Phuong Ha

"We’re fortunate: we coordinate with the Bill & Melinda Gates Foundation, Brown University, a few places, to really make sure it’s not just an experience students enjoy, but that we're making the impact we think we are. And it turns out we are! And i...t turns out it is! So we had that momentum and about this time last year, when a lot of schools realized they weren’t coming back for spring semester, we saw a huge increase in the number of schools that came our way. " - Hunter Shelburne

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Zoho CRM Plus

Focus area

Zoho CRM Plus is better than Pipedrive for

Software Failure Risk

  • medium

logo Pipedrive

Focus area

Pipedrive is better than Zoho CRM Plus for

Software Failure Risk

  • medium

About

Zoho CRM Plus | The customer experience platform across every channel

Sales CRM & Pipeline Management Software

Age

1996

2010

Financials

PRIVATE

SERIES C

Business Need

Total Processes
(we found evidences for)

50

128

Total Goals
(we found evidences for)

6

20

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


social media management

engaging on social media

managing social media account

scheduling post to social media


social media marketing




customer feedback management

measuring customer satisfaction


lifetime value management


conversion management


competitive intelligence


campaign management


workflow management


contact list management

creating contact list


knowledge management


training & onboarding



pipeline management


communication management

sending & publishing communications

tracking & monitoring communications



promotion management


discount management




generation of new leads


lead qualification

lead qualification: technographic


sales document management

proposal & quote management

contract management





relationship management


channel management


touchpoint management




business development


sales call management


follower management



account management


opportunity management


products & pricelist management








content management


performance management


sales review & feedback



revenue cycle management


identify target customers


loyalty management

identify target customers


rating and review management




calendar management



segmentation and targeting




motivation management


international marketing



community building


conference call management


trade show marketing


outbound marketing


referral management




payment management



subscription management


sales commission management



community marketing


advocacy management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve digital and social presence

  • Improve stakeholder relations

  • Grow market share

  • See 3 more
  • Increase sales & revenue

  • Acquire customers

  • Enhance customer relationships

  • Improve internal communications

  • Improve efficiency

  • Scale best practices

  • Enter new markets internationally or locally

  • Improve visibility

  • Improve ROI

  • Build brand awareness

  • Shorten ramp up time

  • Grow market share

  • Improve brand engagement

  • Launch new products

  • Establish thought leadership

  • Improve stakeholder relations

  • Improve navigation

  • Increase average basket value

  • Increase customer life time value

  • Improve digital and social presence

  • See 17 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • mobile

  • offline

  • website

  • point of sale

  • social media

  • mobile app

  • on premises

  • chat

  • newsletter

  • promotions

  • games

  • video

  • user generated content

  • blogs

  • text SMS

  • Facebook

  • Slack

  • causes and charity

  • trade shows

  • support groups

  • LinkedIn

  • review sites

  • coupons

  • Amazon

  • events

  • channel partners

  • G2crowd

  • Skype

  • See 27 more
  • e-mail

  • phone calls

  • mobile

  • offline

  • website

  • point of sale

  • social media

  • mobile app

  • on premises

  • chat

  • newsletter

  • promotions

  • games

  • video

  • user generated content

  • blogs

  • text SMS

  • Facebook

  • Slack

  • causes and charity

  • trade shows

  • support groups

  • LinkedIn

  • review sites

  • coupons

  • Amazon

  • events

  • channel partners

  • G2crowd

  • Skype

  • See 27 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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low

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Business Setting