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Compare Zoho CRM Plus vs Spotler CRM

Comparison Summary

For Zoho CRM Plus vs Spotler CRM comparison, Our AI algorithm looked at 4030 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Zoho CRM Plus and Spotler CRM to solve their respective business needs.

Pros and cons of Zoho CRM Plus and Spotler CRM

Zoho CRM Plus is more suited to businesses that require Engagement Management with Social Media and Social Media Management with Social Media where as Spotler CRM is focused towards Helpdesk Management with Phone Calls and Contact List Management with E-Mail .

Both Zoho CRM Plus and Spotler CRM are CRM software, peers recommend Zoho CRM Plus for social media marketing and engagement management where as Spotler CRM is more known for communication management and contacts history .

logo Zoho CRM Plus

Focus area

Zoho CRM Plus is better than Spotler CRM for

Software Failure Risk

  • medium

logo Spotler CRM

Focus area

Spotler CRM is better than Zoho CRM Plus for

Software Failure Risk

  • medium

About

Zoho CRM Plus | The customer experience platform across every channel

The CRM That Grows With Your Business

Age

1996

2004

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

50

66

Total Goals
(we found evidences for)

6

13

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


social media management

engaging on social media

managing social media account

scheduling post to social media


social media marketing




customer feedback management


lifetime value management


conversion management


competitive intelligence


campaign management


workflow management


contact list management

creating contact list


knowledge management


training & onboarding



pipeline management


communication management

sending & publishing communications

tracking & monitoring communications



promotion management


discount management




generation of new leads


lead qualification


sales document management

proposal & quote management

contract management





relationship management



business development


sales call management


follower management



customer case management



opportunity management


account management



segmentation and targeting



trade show marketing



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve digital and social presence

  • Improve stakeholder relations

  • Grow market share

  • See 3 more
  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve ROI

  • Grow market share

  • Improve internal communications

  • Improve stakeholder relations

  • Improve visibility

  • Scale best practices

  • Build brand awareness

  • Improve efficiency

  • Launch new products

  • Improve digital and social presence

  • See 10 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • website

  • social media

  • offline

  • chat

  • Skype

  • point of sale

  • newsletter

  • Instagram

  • trade shows

  • text SMS

  • causes and charity

  • promotions

  • user generated content

  • blogs

  • video

  • Facebook

  • events

  • LinkedIn

  • mass media

  • television

  • See 19 more
  • e-mail

  • phone calls

  • website

  • social media

  • offline

  • chat

  • Skype

  • point of sale

  • newsletter

  • Instagram

  • trade shows

  • text SMS

  • causes and charity

  • promotions

  • user generated content

  • blogs

  • video

  • Facebook

  • events

  • LinkedIn

  • mass media

  • television

  • See 19 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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medium

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Migration Risk

medium

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low

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Business Setting