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Zoho CRM Plus vs workbooks.com: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Zoho CRM Plus vs. workbooks.com is based on a specific set of business needs and context. The comparison uses 5364 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Zoho CRM Plus and workbooks.com

Zoho CRM Plus, workbooks.com, Soffront, Salesseek, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Zoho CRM Plus covers Engagement Management with Social Media, Social Media Management with Social Media, Social Media Marketing with Social Media, Helpdesk Management with E-Mail, etc.

workbooks.com focuses on Sales Document Management, Engagement Management, Lead Tracking, Contact List Management, etc.

"Zoho CRM Plus Offers Endless Possibilities To Companies Of Every Size To Automate Every Single Process Involved In Marketing, Sales, And Customer Experience. It Has Enabled Our Clients To Have A 360-Degree View Of Their Customers By Integrating All ...The Different Touchpoints Of The Customer Journey. " - Manolis Labovas

"Although Spreadsheets Seemed Adequate at First, as Our Business Grew, It Became Apparent That We Needed a More Centralised System to Streamline Our Processes. " - John Gillespie

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Zoho CRM Plus

Focus area

Zoho CRM Plus is better than workbooks.com for

Software Failure Risk

  • medium

logo workbooks.com

Focus area

workbooks.com is better than Zoho CRM Plus for

Software Failure Risk

  • low

About

Zoho CRM Plus | The customer experience platform across every channel

Workbooks | A platform to manage your business, designed and priced for the mid-market

Age

1996

Financials

PRIVATE

SEED

Business Need

Total Processes
(we found evidences for)

50

79

Total Goals
(we found evidences for)

6

16

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


social media management

engaging on social media

managing social media account


social media marketing


helpdesk management



customer feedback management

measuring customer satisfaction


lifetime value management


conversion management


competitive intelligence


campaign management


workflow management


contact list management


knowledge management


training & onboarding



pipeline management


communication management

sending & publishing communications

tracking & monitoring communications



promotion management


discount management




generation of new leads


lead qualification

lead qualification: technographic


sales document management

proposal & quote management

contract management





relationship management




business development


sales call management


follower management



trade show marketing


opportunity management


billing and invoice management


customer case management


performance management




account management



identify target customers


customise loyalty program


loyalty management

identify target customers

customise loyalty program


sales review & feedback


segmentation and targeting


rating and review management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve digital and social presence

  • Improve stakeholder relations

  • Grow market share

  • See 3 more
  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve ROI

  • Improve internal communications

  • Grow market share

  • Improve efficiency

  • Scale best practices

  • Build brand awareness

  • Improve stakeholder relations

  • Improve consistency

  • Improve visibility

  • Improve brand engagement

  • Enter new markets internationally or locally

  • Launch new products

  • Improve digital and social presence

  • See 13 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • mobile

  • offline

  • website

  • channel partners

  • trade shows

  • promotions

  • user generated content

  • blogs

  • mobile app

  • point of sale

  • video

  • on premises

  • social media

  • events

  • chat

  • See 14 more
  • e-mail

  • phone calls

  • mobile

  • offline

  • website

  • channel partners

  • trade shows

  • promotions

  • user generated content

  • blogs

  • mobile app

  • point of sale

  • video

  • on premises

  • social media

  • events

  • chat

  • See 14 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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medium

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Migration Risk

medium

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low

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Business Setting