Comparison Summary
This comparison report of Zoho CRM Plus vs. Zendesk Sell is based on a specific set of business needs and context. The comparison uses 3960 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Zoho CRM Plus and Zendesk Sell
Zoho CRM Plus, Zendesk Sell, Soffront, Salesseek, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Zoho CRM Plus covers Engagement Management with Social Media, Social Media Management with Social Media, Social Media Marketing with Social Media, Helpdesk Management with E-Mail, etc.
Zendesk Sell focuses on Communication Management with E-Mail, Engagement Management, Contact List Management with Phone Calls, Sales Call Management with Phone Calls, etc.
"Zoho CRM Plus Offers Endless Possibilities To Companies Of Every Size To Automate Every Single Process Involved In Marketing, Sales, And Customer Experience. It Has Enabled Our Clients To Have A 360-Degree View Of Their Customers By Integrating All ...The Different Touchpoints Of The Customer Journey. " - Manolis Labovas
"The Sell solution is so modern and simple, and it was intuitive for our account managers right out of the box. " - Nora Raisanen
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Zoho CRM Plus | The customer experience platform across every channel
Zendesk Sell | Enhance productivity, processes, and pipeline visibility for sales teams
Age
1996
2007
Financials
PRIVATE
IPO
Business Need
Total Processes
(we found evidences for)
50
89
Total Goals
(we found evidences for)
6
9
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Improve digital and social presence
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Improve stakeholder relations
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Grow market share
- See 3 more
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Increase sales & revenue
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Enhance customer relationships
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Acquire customers
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Improve internal communications
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Improve efficiency
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Launch new products
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Scale best practices
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Improve navigation
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Enter new markets internationally or locally
- See 6 more
Top Channels
Channels Used
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phone calls
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e-mail
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mobile
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mobile app
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offline
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website
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text SMS
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point of sale
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on premises
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user generated content
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blogs
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social media
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chat
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newsletter
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Slack
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video
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mass media
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support groups
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promotions
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events
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trade shows
-
omnichannel
- See 19 more
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phone calls
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e-mail
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mobile
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mobile app
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offline
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website
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text SMS
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point of sale
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on premises
-
user generated content
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blogs
-
social media
-
chat
-
newsletter
-
Slack
-
video
-
mass media
-
support groups
-
promotions
-
events
-
trade shows
-
omnichannel
- See 19 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
