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Zoho CRM vs BenchmarkONE: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Zoho CRM vs. BenchmarkONE is based on a specific set of business needs and context. The comparison uses 26239 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Zoho CRM and BenchmarkONE

Zoho CRM, BenchmarkONE, HubSpot CRM, Hubspot Sales Hub, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Zoho CRM covers Engagement Management, Contact List Management with E-Mail, Lead Management, Communication Management with E-Mail, etc.

BenchmarkONE focuses on Engagement Management with E-Mail, Communication Management with E-Mail, Contact List Management with E-Mail, Training & Onboarding with E-Mail, etc.

"Zoho is a big part of our organization. Before implementing Zoho CRM, our management team was lost in tracking current deals. With the number of calls and deals we handle on a daily basis, even our sales team had a hard time doing proper follow-ups.... Now, with the 360 degree view of all modules that Zoho CRM offers, we are able to concentrate on prospecting the right leads and closing the most profitable deals. We use CommandCenter for our entire sales process that encompasses leads, deals, inventory and delivery and even sales returns. I must say it provides great visibility into our sales process and it has streamlined our reporting. We can clearly see the average time taken for each stage. " - Josef Carlo

"BenchmarkONE allows our clients to, with little learning curve, deliver the right message to the right person at the right time. " - Tory Smith

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Zoho CRM

Focus area

Zoho CRM is better than BenchmarkONE for

Software Failure Risk

  • medium

logo BenchmarkONE

Focus area

BenchmarkONE is better than Zoho CRM for

Software Failure Risk

  • medium

About

Zoho CRM | Trust your sales to the CRM trusted by the world, Connect with your customers wherever they are

Sales and marketing software for small businesses and marketing agencies

Age

1996

2011

Financials

PRIVATE

SERIES A

Business Need

Total Processes
(we found evidences for)

130

90

Total Goals
(we found evidences for)

19

13

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up

engaging with scheduling & cadence


contact list management

creating contact list


communication management

sending & publishing communications

tracking & monitoring communications





sales document management

proposal & quote management

contract management



social media management

social media analytics

managing social media account

scheduling post to social media

engaging on social media

monitoring social media



generation of new leads


campaign analytics

campaign monitoring


relationship management


sales call management

meeting management

call transcription



conversion management




pipeline management


products & pricelist management


training & onboarding



opportunity management




business development


lead qualification: technographic

lead qualification: demographic

lead qualification: firmographic

lead qualification: behavioural


customer feedback management

measuring customer satisfaction


subscription management


follower management



social media marketing




competitive intelligence




rating and review management


billing and invoice management


promotion management




discount management


trade show marketing


loyalty management

identify target customers

customise loyalty program


performance management





customer case management


sales review & feedback



conference call management



channel management


touchpoint management


knowledge management


personalized marketing



segmentation and targeting


calendar management


revenue cycle management


sales commission management


relationship marketing





database marketing



lifetime value management



advocacy management


payment management




courses & assessment

create learning path




Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve ROI

  • Improve internal communications

  • Grow market share

  • Scale best practices

  • Enter new markets internationally or locally

  • Improve efficiency

  • Launch new products

  • Improve stakeholder relations

  • Improve digital and social presence

  • Improve consistency

  • Build brand awareness

  • Improve brand engagement

  • Shorten ramp up time

  • Improve visibility

  • Establish thought leadership

  • Increase customer life time value

  • See 16 more
  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve ROI

  • Scale best practices

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • Build brand awareness

  • Grow market share

  • Improve internal communications

  • Launch new products

  • Improve brand engagement

  • Establish thought leadership

  • See 10 more

Top Channels

Channels Used

  • e-mail

  • social media

  • website

  • phone calls

  • newsletter

  • user generated content

  • blogs

  • offline

  • mobile

  • video

  • trade shows

  • events

  • LinkedIn

  • Instagram

  • chat

  • point of sale

  • display advertisement

  • Facebook

  • omnichannel

  • on premises

  • Facebook page

  • promotions

  • See 19 more
  • e-mail

  • social media

  • website

  • phone calls

  • newsletter

  • user generated content

  • blogs

  • offline

  • mobile

  • video

  • trade shows

  • events

  • LinkedIn

  • Instagram

  • chat

  • point of sale

  • display advertisement

  • Facebook

  • omnichannel

  • on premises

  • Facebook page

  • promotions

  • See 19 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting