Comparison Summary
This comparison report of Zoho CRM vs. Blackbaud eTapestry is based on a specific set of business needs and context. The comparison uses 25883 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Zoho CRM and Blackbaud eTapestry
Zoho CRM, Blackbaud eTapestry, HubSpot CRM, Hubspot Sales Hub, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Zoho CRM covers Engagement Management, Contact List Management with E-Mail, Lead Management, Communication Management with E-Mail, etc.
Blackbaud eTapestry focuses on Helpdesk Management with Phone Calls, Engagement Management with Offline, Communication Management with E-Mail, Training & Onboarding with Video, etc.
"Zoho is the best CRM I have ever used, and their customer support is first class. ZOHO is extremely easy to use, and there are always several ways to get to the information you need. I would highly recommend it to anyone needing an easy to use, yet ...comprehensive CRM. " - Tiffani Thompson
"Our new case statement is a living, breathing document that helps us communicate the heart of our mission, backs it up with data, and shares our future. " - Natalie Fortunato
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Blackbaud eTapestry
Focus area
Blackbaud eTapestry is better than Zoho CRM for
Software Failure Risk
About
Zoho CRM | Trust your sales to the CRM trusted by the world, Connect with your customers wherever they are
Blackbaud eTapestry | Nonprofits with simple cloud fundraising and supporter management for growing organizations.
Age
1996
1981
Financials
PRIVATE
IPO
Business Need
Total Processes
(we found evidences for)
130
55
Total Goals
(we found evidences for)
19
9
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
-
Enhance customer relationships
-
Acquire customers
-
Increase sales & revenue
-
Improve ROI
-
Improve internal communications
-
Grow market share
-
Scale best practices
-
Enter new markets internationally or locally
-
Improve efficiency
-
Launch new products
-
Improve stakeholder relations
-
Improve digital and social presence
-
Improve consistency
-
Build brand awareness
-
Improve brand engagement
-
Shorten ramp up time
-
Improve visibility
-
Establish thought leadership
-
Increase customer life time value
- See 16 more
-
Scale best practices
-
Enhance customer relationships
-
Acquire customers
-
Improve internal communications
-
Improve digital and social presence
-
Improve ROI
-
Increase customer life time value
-
Increase sales & revenue
-
Grow market share
- See 6 more
Top Channels
Channels Used
-
e-mail
-
offline
-
causes and charity
-
phone calls
-
social media
-
website
-
video
-
print media
-
magazine
-
promotions
-
chat
-
point of sale
-
omnichannel
-
Slack
- See 11 more
-
e-mail
-
offline
-
causes and charity
-
phone calls
-
social media
-
website
-
video
-
print media
-
magazine
-
promotions
-
chat
-
point of sale
-
omnichannel
-
Slack
- See 11 more
Failure Risk Guidance Security Report?
Compliance Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Security & Privacy Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Integration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Migration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
IT and Other Capabilities
- Low
- Medium
- High
