Comparison Summary
This comparison report of Zoho CRM vs. Blackbaud Luminate Online is based on a specific set of business needs and context. The comparison uses 25635 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Zoho CRM and Blackbaud Luminate Online
Zoho CRM, Blackbaud Luminate Online, HubSpot CRM, Hubspot Sales Hub, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Zoho CRM covers Engagement Management, Contact List Management with E-Mail, Lead Management, Communication Management with E-Mail, etc.
Blackbaud Luminate Online focuses on Communication Management with E-Mail, Engagement Management with Offline, Event Management with Offline, Campaign Management with E-Mail, etc.
"We now have a global Sales team from North and South America, UK, Australia, Europe and Asia who are using the Zoho CRM system. Our Direct Sales have recorded double-digit growth over the last two years. " - Hanh Nguyen
"This influx of money has changed the Los Angeles Regional Food Bank, not just for this moment, but for the future. " - Roger Castle
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Blackbaud Luminate Online
Focus area
Blackbaud Luminate Online is better than Zoho CRM for
Software Failure Risk
About
Zoho CRM | Trust your sales to the CRM trusted by the world, Connect with your customers wherever they are
Blackbaud Luminate Online | Comprehensive Cloud Solution for Engaging Your Constituents
Age
1996
1981
Financials
PRIVATE
IPO
Business Need
Total Processes
(we found evidences for)
130
61
Total Goals
(we found evidences for)
19
10
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Improve ROI
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Improve internal communications
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Grow market share
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Scale best practices
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Enter new markets internationally or locally
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Improve efficiency
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Launch new products
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Improve stakeholder relations
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Improve digital and social presence
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Improve consistency
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Build brand awareness
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Improve brand engagement
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Shorten ramp up time
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Improve visibility
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Establish thought leadership
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Increase customer life time value
- See 16 more
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Improve digital and social presence
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Scale best practices
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Increase sales & revenue
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Improve ROI
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Acquire customers
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Enhance customer relationships
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Increase customer life time value
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Improve stakeholder relations
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Improve internal communications
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Launch new products
- See 7 more
Top Channels
Channels Used
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e-mail
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offline
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causes and charity
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website
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social media
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mobile
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promotions
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point of sale
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newsletter
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trade shows
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on premises
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Instagram
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Facebook
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mobile app
- See 11 more
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e-mail
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offline
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causes and charity
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website
-
social media
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mobile
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promotions
-
point of sale
-
newsletter
-
trade shows
-
on premises
-
Instagram
-
Facebook
-
mobile app
- See 11 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
