Comparison Summary
Introducing Zoho CRM and Close CRM
Zoho CRM, Close CRM, HubSpot CRM, Hubspot Sales Hub, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Zoho CRM covers Engagement Management, Contact List Management with E-Mail, Lead Management, Communication Management with E-Mail, etc.
Close CRM focuses on Engagement Management with E-Mail, Sales Call Management with Phone Calls, Communication Management with E-Mail, Lead Management with E-Mail, etc.
"Zoho has played an important role in standardizing our program. We now have more than 15,000 sellers using our services. The functionalities we've added have evolved Zoho CRM beyond just lead and contact management to more of a complete operational ...platform. " - Anand Goyal
"After moving our team to Close’s built-in Power Dialer, we saw a 60% increase in outbound call volume and 28% increase in outbound call duration. " - Sarah Haselkorn
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Zoho CRM | Trust your sales to the CRM trusted by the world, Connect with your customers wherever they are
Inside Sales Software CRM with Calling & Emailing
Age
1996
2013
Financials
PRIVATE
SEED
Business Need
Total Processes
(we found evidences for)
130
89
Total Goals
(we found evidences for)
19
12
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Improve ROI
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Improve internal communications
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Grow market share
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Scale best practices
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Enter new markets internationally or locally
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Improve efficiency
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Launch new products
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Improve stakeholder relations
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Improve digital and social presence
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Improve consistency
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Build brand awareness
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Improve brand engagement
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Shorten ramp up time
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Improve visibility
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Establish thought leadership
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Increase customer life time value
- See 16 more
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Increase sales & revenue
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Acquire customers
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Enhance customer relationships
-
Scale best practices
-
Improve internal communications
-
Improve ROI
-
Increase customer life time value
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Enter new markets internationally or locally
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Improve efficiency
-
Grow market share
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Build brand awareness
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Manage risk
- See 9 more
Top Channels
Channels Used
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phone calls
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e-mail
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text SMS
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website
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social media
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offline
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chat
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user generated content
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blogs
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video
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on premises
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games
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mobile
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trade shows
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point of sale
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events
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mobile app
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Facebook
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LinkedIn
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omnichannel
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promotions
- See 18 more
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phone calls
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e-mail
-
text SMS
-
website
-
social media
-
offline
-
chat
-
user generated content
-
blogs
-
video
-
on premises
-
games
-
mobile
-
trade shows
-
point of sale
-
events
-
mobile app
-
Facebook
-
LinkedIn
-
omnichannel
-
promotions
- See 18 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
