Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
-
Enhance customer relationships
-
Acquire customers
-
Increase sales & revenue
-
Improve ROI
-
Improve internal communications
-
Grow market share
-
Scale best practices
-
Enter new markets internationally or locally
-
Improve efficiency
-
Launch new products
-
Improve stakeholder relations
-
Improve digital and social presence
-
Improve consistency
-
Build brand awareness
-
Improve brand engagement
-
Shorten ramp up time
-
Improve visibility
-
Establish thought leadership
-
Increase customer life time value
- See 16 more
-
Acquire customers
-
Enhance customer relationships
-
Increase sales & revenue
-
Improve digital and social presence
- See 1 more
Top Channels
Channels Used
-
e-mail
-
social media
-
text SMS
-
website
-
chat
-
omnichannel
-
offline
-
point of sale
-
phone calls
-
video
-
causes and charity
- See 8 more
-
e-mail
-
social media
-
text SMS
-
website
-
chat
-
omnichannel
-
offline
-
point of sale
-
phone calls
-
video
-
causes and charity
- See 8 more
