Comparison Summary
This comparison report of Zoho CRM vs. Merchant Relationship Management is based on a specific set of business needs and context. The comparison uses 24767 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Zoho CRM and Merchant Relationship Management
Zoho CRM, Merchant Relationship Management, HubSpot CRM, Hubspot Sales Hub, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Zoho CRM covers Engagement Management, Contact List Management with E-Mail, Lead Management, Communication Management with E-Mail, etc.
Merchant Relationship Management focuses on Sales Document Management, Lead Management, Helpdesk Management, Training & Onboarding, etc.
"Zoho has played an important role in standardizing our program. We now have more than 15,000 sellers using our services. " - Forest Smith
"The IRIS Team has always been extraordinary! From both a consultative perspective and adapting the program to fit our needs. We love the software! " - Nate Christian
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Zoho CRM
Focus area
Zoho CRM is better than Merchant Relationship Management for
Software Failure Risk
Merchant Relationship Management
Focus area
Merchant Relationship Management is better than Zoho CRM for
Software Failure Risk
About
Zoho CRM | Trust your sales to the CRM trusted by the world, Connect with your customers wherever they are
CRM & Underwriting Platform
Age
1996
Financials
PRIVATE
PRIVATE
Business Need
Total Processes
(we found evidences for)
130
53
Total Goals
(we found evidences for)
19
11
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Improve ROI
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Improve internal communications
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Grow market share
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Scale best practices
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Enter new markets internationally or locally
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Improve efficiency
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Launch new products
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Improve stakeholder relations
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Improve digital and social presence
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Improve consistency
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Build brand awareness
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Improve brand engagement
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Shorten ramp up time
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Improve visibility
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Establish thought leadership
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Increase customer life time value
- See 16 more
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Acquire customers
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Increase sales & revenue
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Enhance customer relationships
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Manage risk
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Improve efficiency
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Improve visibility
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Improve internal communications
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Improve stakeholder relations
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Launch new products
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Improve digital and social presence
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Reduce bounce
- See 8 more
Top Channels
Channels Used
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phone calls
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e-mail
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website
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user generated content
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blogs
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chat
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Slack
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text SMS
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social media
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Facebook
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offline
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point of sale
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causes and charity
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support groups
- See 11 more
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phone calls
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e-mail
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website
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user generated content
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blogs
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chat
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Slack
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text SMS
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social media
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Facebook
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offline
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point of sale
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causes and charity
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support groups
- See 11 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
