Comparison Summary

Zoho CRM: Zoho CRM is an online software that manages sales, marketing, and support in one platform. Trusted by over 100 million users worldwide, a free trial is available.

Sugar CRM: SugarCRM is the #1 rated CRM platform, helping businesses create lifelong customers through intelligent tools. A demo can be requested to see how the platform handles the work.

logo Zoho CRM

Focus area

Zoho CRM is better than Sugar CRM for

Software Failure Risk

  • medium

logo Sugar CRM

Focus area

Sugar CRM is better than Zoho CRM for

Software Failure Risk

  • medium

Zoho CRM and Sugar CRM: Customer Satisfaction Data

Most deployed common Use Cases for Zoho CRM and Sugar CRM

How does Zoho CRM and Sugar CRM address your Engagement Management Challenges?

How efficiently Does Zoho CRM and Sugar CRM manage your Contact List Management?

What makes Zoho CRM and Sugar CRM ideal for Workflow Management?


Zoho CRM in Action: Unique Use Cases

How efficiently Does Zoho CRM manage your Lead Management?

What makes Zoho CRM ideal for Communication Management?


Sugar CRM in Action: Unique Use Cases

How does Sugar CRM facilitate Sales Document Management?

Why is Sugar CRM the best choice for Helpdesk Management?

About

Zoho CRM | Trust your sales to the CRM trusted by the world, Connect with your customers wherever they are

SugarCRM: #1 Rated Customer Relationship Management Software

Age

1996

2004

Financials

PRIVATE

PRIVATE

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting