Comparison Summary
This comparison report of Zoho CRM vs. Zoho CRM Plus is based on a specific set of business needs and context. The comparison uses 23977 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Zoho CRM and Zoho CRM Plus
Zoho CRM, Zoho CRM Plus, HubSpot CRM, Hubspot Sales Hub, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Zoho CRM covers Engagement Management, Contact List Management with E-Mail, Lead Management, Communication Management with E-Mail, etc.
Zoho CRM Plus focuses on Engagement Management with Social Media, Social Media Management with Social Media, Social Media Marketing with Social Media, Helpdesk Management with E-Mail, etc.
"Zoho is the best CRM I have ever used, and their customer support is first class. ZOHO is extremely easy to use, and there are always several ways to get to the information you need. I would highly recommend it to anyone needing an easy to use, yet ...comprehensive CRM. " - Tiffani Thompson
"Zoho CRM Plus Offers Endless Possibilities To Companies Of Every Size To Automate Every Single Process Involved In Marketing, Sales, And Customer Experience. It Has Enabled Our Clients To Have A 360-Degree View Of Their Customers By Integrating All ...The Different Touchpoints Of The Customer Journey. " - Manolis Labovas
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Zoho CRM | Trust your sales to the CRM trusted by the world, Connect with your customers wherever they are
Zoho CRM Plus | The customer experience platform across every channel
Age
1996
1996
Financials
PRIVATE
PRIVATE
Business Need
Total Processes
(we found evidences for)
130
50
Total Goals
(we found evidences for)
19
6
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Improve ROI
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Improve internal communications
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Grow market share
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Scale best practices
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Enter new markets internationally or locally
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Improve efficiency
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Launch new products
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Improve stakeholder relations
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Improve digital and social presence
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Improve consistency
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Build brand awareness
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Improve brand engagement
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Shorten ramp up time
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Improve visibility
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Establish thought leadership
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Increase customer life time value
- See 16 more
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Improve digital and social presence
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Improve stakeholder relations
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Grow market share
- See 3 more
Top Channels
Channels Used
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social media
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chat
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e-mail
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omnichannel
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phone calls
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website
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Facebook
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Twitter
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Instagram
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LinkedIn
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offline
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on premises
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mobile
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point of sale
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mobile app
- See 12 more
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social media
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chat
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e-mail
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omnichannel
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phone calls
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website
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Facebook
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Twitter
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Instagram
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LinkedIn
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offline
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on premises
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mobile
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point of sale
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mobile app
- See 12 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
