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Zoho Forms vs Marchex Call Analytics: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Zoho Forms vs. Marchex Call Analytics is based on a specific set of business needs and context. The comparison uses 3865 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Zoho Forms and Marchex Call Analytics

Zoho Forms, Marchex Call Analytics, Formidable Forms, GetSiteControl, etc., belong to a category of solutions that help Other Demand Generation. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Zoho Forms covers Workflow Management with Mobile, Customer Feedback Management with Newsletter, Contact List Management with Website, Generation Of New Leads with Website, etc.

Marchex Call Analytics focuses on Sales Call Management with Phone Calls, Communication Management with Phone Calls, Advertisement with Phone Calls, Helpdesk Management with Phone Calls, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Zoho Forms

Focus area

Software Failure Risk

  • low

logo Marchex Call Analytics

Focus area

Marchex Call Analytics is better than Zoho Forms for

Software Failure Risk

  • medium

About

Online forms for every business

AI-powered conversation intelligence for more effective sales and customer service

Age

1996

2000

Financials

PRIVATE

IPO

Business Need

Total Processes
(we found evidences for)

41

69

Total Goals
(we found evidences for)

5

11

Top Processes

Evidences indicate better relative satisfaction


workflow management


customer feedback management

measuring customer satisfaction


generation of new leads


contact list management

creating contact list


sales document management

contract management

proposal & quote management


communication management

sending & publishing communications


social media management

scheduling post to social media

engaging on social media


training & onboarding



engagement management

engaging and following up





content management


campaign management


customer case management



relationship management




social media marketing


trade show marketing


competitive intelligence


helpdesk management







call transcription


sales call management

call transcription



conversion management




lead qualification: technographic


lead qualification

lead qualification: technographic


lifetime value management




knowledge management



products & pricelist management


advocacy management


rating and review management


performance management


Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Improve digital and social presence

  • Manage risk

  • Increase sales & revenue

  • See 2 more
  • Increase sales & revenue

  • Acquire customers

  • Improve ROI

  • Enhance customer relationships

  • Improve digital and social presence

  • Grow market share

  • Scale best practices

  • Improve efficiency

  • Enter new markets internationally or locally

  • Launch new products

  • Establish thought leadership

  • See 8 more

Top Channels

Channels Used

  • phone calls

  • website

  • e-mail

  • mobile

  • offline

  • social media

  • Facebook

  • point of sale

  • display advertisement

  • user generated content

  • blogs

  • omnichannel

  • mobile app

  • text SMS

  • trade shows

  • mobile ads

  • video

  • Doubleclick

  • events

  • See 16 more
  • phone calls

  • website

  • e-mail

  • mobile

  • offline

  • social media

  • Facebook

  • point of sale

  • display advertisement

  • user generated content

  • blogs

  • omnichannel

  • mobile app

  • text SMS

  • trade shows

  • mobile ads

  • video

  • Doubleclick

  • events

  • See 16 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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low

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Business Setting