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Zoho Social vs Chartbeat: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Zoho Social vs. Chartbeat is based on a specific set of business needs and context. The comparison uses 25208 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Zoho Social and Chartbeat

Zoho Social, Sprout Social, Agorapulse, etc., belong to a category of solutions that help Social Media Marketing, whereas Chartbeat, Parse.ly Analytics, Ceros, etc., belong to a category of solutions that help Content Marketing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Zoho Social covers Social Media Management with Social Media, Communication Management with Social Media, Engagement Management with Social Media, Content Management with Social Media, etc.

Chartbeat focuses on Communication Management with Website, Engagement Management with User Generated Content, Content Management with Promotions, Loyalty Management with User Generated Content, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Zoho Social

Focus area

Zoho Social is better than Chartbeat for

Software Failure Risk

  • medium

logo Chartbeat

Focus area

Software Failure Risk

  • medium

About

The easiest way to manage your brands on social media

Headline Testing and Content Optimization Tools | Chartbeat

Age

1996

2009

Financials

PRIVATE

SERIES C

Business Need

Total Processes
(we found evidences for)

106

45

Total Goals
(we found evidences for)

16

9

Top Processes

Evidences indicate better relative satisfaction


social media management

scheduling post to social media

engaging on social media

managing social media account

social media analytics

monitoring social media


communication management

sending & publishing communications

tracking & monitoring communications


engagement management

engaging and following up


searching for content



social media marketing




touchpoint management


generation of new leads



channel management


helpdesk management


campaign management

campaign analytics

campaign monitoring




sales document management

contract management

proposal & quote management


workflow management



follower management


products & pricelist management


contact list management



conversion management


training & onboarding


customer feedback management


lifetime value management




competitive intelligence





calendar management


performance management


lead qualification


business development



reputation management


opportunity management



relationship management


community building


account management


rating and review management



loyalty management

identify target customers








distribution management




segmentation and targeting


Top Goals

Goals Achieved

  • Improve digital and social presence

  • Build brand awareness

  • Acquire customers

  • Improve brand engagement

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve efficiency

  • Improve ROI

  • Enter new markets internationally or locally

  • Improve internal communications

  • Establish thought leadership

  • Scale best practices

  • Grow market share

  • Improve navigation

  • Launch new products

  • Improve stakeholder relations

  • See 13 more
  • Acquire customers

  • Scale best practices

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve ROI

  • Enter new markets internationally or locally

  • Grow market share

  • Improve digital and social presence

  • Improve efficiency

  • See 6 more

Top Channels

Channels Used

  • user generated content

  • blogs

  • social media

  • website

  • mobile

  • mobile app

  • Facebook

  • promotions

  • e-mail

  • video

  • offline

  • on premises

  • mass media

  • television

  • print media

  • magazine

  • newsletter

  • events

  • trade shows

  • phone calls

  • point of sale

  • Instagram

  • chat

  • Slack

  • newspaper

  • mobile ads

  • Netflix

  • See 24 more
  • user generated content

  • blogs

  • social media

  • website

  • mobile

  • mobile app

  • Facebook

  • promotions

  • e-mail

  • video

  • offline

  • on premises

  • mass media

  • television

  • print media

  • magazine

  • newsletter

  • events

  • trade shows

  • phone calls

  • point of sale

  • Instagram

  • chat

  • Slack

  • newspaper

  • mobile ads

  • Netflix

  • See 24 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

low

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medium

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Business Setting