Comparison Summary
This comparison report of Zoho Survey vs. AskNicely is based on a specific set of business needs and context. The comparison uses 10785 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Zoho Survey and AskNicely
Zoho Survey, AskNicely, Alchemer Enterprise Feedback Management Platform, SurveyLegend, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Zoho Survey covers Collecting Feedback, Engaging Conversational Surveys, Communication Management with E-Mail, Social Media Management with Social Media, etc.
AskNicely focuses on Collecting Feedback, Engaging Conversational Surveys, Rating And Review Management with Mobile, Automated Workflows, etc.
"We are very pleased with the Survey product from Zoho. Simple to use with excellent support. " - Alun Rafique.
"The AskNicely app has been one of the most exciting additions to our customer toolkit this year enabling me to put travel time to good use checking in on what our customers are saying and engaging with them directly from my phone. " - Cath Stone
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Survey Software to experience the craft of survey creation.
Customer Feedback tool to win on customer experience
Age
1996
2014
Financials
PRIVATE
SERIES B
Business Need
Total Processes
(we found evidences for)
59
75
Total Goals
(we found evidences for)
11
16
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Enter new markets internationally or locally
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Improve efficiency
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Improve internal communications
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Launch new products
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Grow market share
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Improve brand engagement
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Improve digital and social presence
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Manage risk
- See 8 more
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Enhance customer relationships
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Acquire customers
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Scale best practices
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Increase sales & revenue
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Improve internal communications
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Improve ROI
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Improve brand engagement
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Improve stakeholder relations
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Enter new markets internationally or locally
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Improve consistency
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Grow market share
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Build brand awareness
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Improve efficiency
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Improve digital and social presence
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Establish thought leadership
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Launch new products
- See 13 more
Top Channels
Channels Used
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e-mail
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promotions
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mobile
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website
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chat
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mass media
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television
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Slack
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phone calls
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mobile app
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offline
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on premises
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social media
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point of sale
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review sites
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text SMS
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G2crowd
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games
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Facebook
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causes and charity
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newsletter
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Yelp
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user generated content
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blogs
- See 21 more
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e-mail
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promotions
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mobile
-
website
-
chat
-
mass media
-
television
-
Slack
-
phone calls
-
mobile app
-
offline
-
on premises
-
social media
-
point of sale
-
review sites
-
text SMS
-
G2crowd
-
games
-
Facebook
-
causes and charity
-
newsletter
-
Yelp
-
user generated content
-
blogs
- See 21 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
