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Zoho Survey vs Betterworks Engage: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Zoho Survey vs. Betterworks Engage is based on a specific set of business needs and context. The comparison uses 4775 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Zoho Survey and Betterworks Engage

Zoho Survey, Betterworks Engage, Alchemer Enterprise Feedback Management Platform, SurveyLegend, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Zoho Survey covers Collecting Feedback, Engaging Conversational Surveys, Communication Management with E-Mail, Social Media Management with Social Media, etc.

Betterworks Engage focuses on Engaging Conversational Surveys, Performance Management, Coaching, Training & Onboarding, etc.

"We are very pleased with the Survey product from Zoho. Simple to use with excellent support. " - Alun Rafique.

"We started using quarterly Conversations, and it was a game changer for us. It helped us connect the dots between goals and performance, and now we have everything in one system. We are moving away from annual performance reviews, and Conversations ...open the channels of communications and promote a more robust dialogue with your manager. " - Sandy Pickett

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Zoho Survey

Focus area

Zoho Survey is better than Betterworks Engage for

Software Failure Risk

  • low

logo Betterworks Engage

Focus area

Software Failure Risk

  • medium

About

Survey Software to experience the craft of survey creation.

Feedback Management Platform to collect honest feedback from employees

Age

1996

Financials

PRIVATE

SERIES B

Business Need

Total Processes
(we found evidences for)

59

15

Total Goals
(we found evidences for)

11

5

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring customer satisfaction

measuring net promoter score


engagement management

engaging and following up


communication management

sending & publishing communications


social media management

social media analytics

scheduling post to social media

engaging on social media

managing social media account





sales document management

proposal & quote management

contract management


sales review & feedback


content management


training & onboarding


products & pricelist management


campaign management

campaign analytics

campaign monitoring



knowledge management


personalized marketing


helpdesk management


workflow management


rating and review management




contact list management

creating contact list


sales call management


relationship management






customer case management


generation of new leads


social media marketing


competitive intelligence


loyalty management

identify target customers


performance management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • Improve efficiency

  • Improve internal communications

  • Launch new products

  • Grow market share

  • Improve brand engagement

  • Improve digital and social presence

  • Manage risk

  • See 8 more
  • Improve ROI

  • Scale best practices

  • Improve visibility

  • Enhance customer relationships

  • Improve internal communications

  • See 2 more

Top Channels

Channels Used

  • e-mail

  • e-mail

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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medium

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Migration Risk

low

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medium

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Business Setting