Comparison Summary
This comparison report of Zoho Survey vs. CustomerCount is based on a specific set of business needs and context. The comparison uses 5380 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Zoho Survey and CustomerCount
Zoho Survey, CustomerCount, Alchemer Enterprise Feedback Management Platform, SurveyLegend, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Zoho Survey covers Collecting Feedback, Engaging Conversational Surveys, Communication Management with E-Mail, Social Media Management with Social Media, etc.
CustomerCount focuses on Collecting Feedback with Promotions, Engaging Conversational Surveys, Loyalty Management, Social Media Management with Social Media, etc.
"I chose Zoho Survey because it is simple, direct, user-friendly and affordable. " - Peggy Deamer
"CustomerCount's smart, effective, attentive and generous nature has allowed us to produce a number of integrated solutions and precise metrics to better serve our clients. After all, you can't manage what you can't measure. So far so good, after six... years and counting. " - Federico Beyer
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Survey Software to experience the craft of survey creation.
Customer Feedback Tool to Add More Accountability and Improve Process Simultaneously
Age
1996
Financials
PRIVATE
NA
Business Need
Total Processes
(we found evidences for)
59
43
Total Goals
(we found evidences for)
11
13
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
-
Enhance customer relationships
-
Acquire customers
-
Increase sales & revenue
-
Enter new markets internationally or locally
-
Improve efficiency
-
Improve internal communications
-
Launch new products
-
Grow market share
-
Improve brand engagement
-
Improve digital and social presence
-
Manage risk
- See 8 more
-
Enhance customer relationships
-
Improve stakeholder relations
-
Improve efficiency
-
Increase sales & revenue
-
Acquire customers
-
Launch new products
-
Grow market share
-
Improve brand engagement
-
Build brand awareness
-
Improve ROI
-
Enter new markets internationally or locally
-
Improve digital and social presence
-
Improve internal communications
- See 10 more
Top Channels
Channels Used
-
promotions
-
social media
-
e-mail
-
phone calls
-
website
-
print media
-
magazine
-
text SMS
-
video
-
mass media
-
radio
-
offline
-
events
-
trade shows
- See 11 more
-
promotions
-
social media
-
e-mail
-
phone calls
-
website
-
print media
-
magazine
-
text SMS
-
video
-
mass media
-
radio
-
offline
-
events
-
trade shows
- See 11 more
Failure Risk Guidance Security Report?
Compliance Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Security & Privacy Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Integration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Migration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
IT and Other Capabilities
- Low
- Medium
- High
