Comparison Summary
This comparison report of Zoho Survey vs. InMoment is based on a specific set of business needs and context. The comparison uses 7301 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Zoho Survey and InMoment
Zoho Survey, InMoment, Alchemer Enterprise Feedback Management Platform, SurveyLegend, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Zoho Survey covers Collecting Feedback, Engaging Conversational Surveys, Communication Management with E-Mail, Social Media Management with Social Media, etc.
InMoment focuses on Collecting Feedback, Engaging Conversational Surveys, Social Media Management with Social Media, Helpdesk Management with Phone Calls, etc.
"ZOHO Survey is a godsend! Surveys are easy to make. It's seamless for respondents, and reports are easy to generate. We could not be more pleased. Thank you ZOHO! " - Dr. Gregory Brock
"Before [InMoment], we were often overloaded with survey data that ultimately told us little about what our customers were experiencing on our website. Today, we're armed with insightful, qualitative data backed by meaningful performance metrics to h...elp us prioritize maintenance and improvements. " - Michelle Cullinan
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Survey Software to experience the craft of survey creation.
Customer Experience Intelligence & Management Software to drive positive results for the brand with customer feedback
Age
1996
2002
Financials
PRIVATE
PRIVATE
Business Need
Total Processes
(we found evidences for)
59
70
Total Goals
(we found evidences for)
11
15
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Enter new markets internationally or locally
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Improve efficiency
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Improve internal communications
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Launch new products
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Grow market share
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Improve brand engagement
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Improve digital and social presence
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Manage risk
- See 8 more
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Enhance customer relationships
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Acquire customers
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Scale best practices
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Improve brand engagement
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Establish thought leadership
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Enter new markets internationally or locally
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Increase sales & revenue
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Increase customer life time value
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Launch new products
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Improve efficiency
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Improve internal communications
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Improve stakeholder relations
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Improve consistency
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Improve digital and social presence
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Improve ROI
- See 12 more
Top Channels
Channels Used
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promotions
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social media
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phone calls
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e-mail
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chat
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website
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Slack
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offline
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mobile
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text SMS
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point of sale
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mobile app
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user generated content
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blogs
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review sites
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trade shows
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video
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on premises
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games
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omnichannel
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events
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movies
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Yelp
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Twitter
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Snapchat
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Instagram
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coupons
- See 24 more
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promotions
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social media
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phone calls
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e-mail
-
chat
-
website
-
Slack
-
offline
-
mobile
-
text SMS
-
point of sale
-
mobile app
-
user generated content
-
blogs
-
review sites
-
trade shows
-
video
-
on premises
-
games
-
omnichannel
-
events
-
movies
-
Yelp
-
Twitter
-
Snapchat
-
Instagram
-
coupons
- See 24 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
