Comparison Summary

Zoho Survey: Zoho Survey allows users to create free online surveys and questionnaires. It is used for collecting data on customer satisfaction, feedback, business, research, HR, and more.

SmileBack: SmileBack® is the leading customer satisfaction platform for MSPs, enabling IT professionals to collect, report, and act on CSAT and NPS feedback. Customer insights are efficiently managed.

logo Zoho Survey

Focus area

Zoho Survey is better than SmileBack for

Software Failure Risk

  • low

logo SmileBack

Focus area

SmileBack is better than Zoho Survey for

Software Failure Risk

  • low

Zoho Survey and SmileBack: Customer Satisfaction Data


Zoho Survey in Action: Unique Use Cases

What solutions does Zoho Survey provide for Collecting Feedback?

How can Zoho Survey optimize your Engaging Conversational Surveys Workflow?

What solutions does Zoho Survey provide for Communication Management?

What solutions does Zoho Survey provide for Social Media Management?

Why is Zoho Survey the best choice for Market Research?


SmileBack in Action: Unique Use Cases

How can SmileBack enhance your Rating And Review Management process?

How can SmileBack optimize your Helpdesk Management Workflow?

About

Survey Software to experience the craft of survey creation.

Customer satisfaction platform, simple to use but deep in insights

Age

1996

Financials

PRIVATE

PRIVATE

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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low

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Migration Risk

low

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low

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Business Setting