Comparison Summary
This comparison report of Zoho Survey vs. Surveypal Platform is based on a specific set of business needs and context. The comparison uses 5152 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Zoho Survey and Surveypal Platform
Zoho Survey, Surveypal Platform, Alchemer Enterprise Feedback Management Platform, SurveyLegend, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Zoho Survey covers Collecting Feedback, Engaging Conversational Surveys, Communication Management with E-Mail, Social Media Management with Social Media, etc.
Surveypal Platform focuses on Collecting Feedback, Engaging Conversational Surveys, Coaching, Training & Onboarding, etc.
"I chose Zoho Survey because it is simple, direct, user-friendly and affordable. " - Peggy Deamer
"We also redirect customer praise and thanks back to our customer care agents " - Martin Harmala
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Survey Software to experience the craft of survey creation.
Survey platform to measure customer service experience
Age
1996
Financials
PRIVATE
SEED
Business Need
Total Processes
(we found evidences for)
59
22
Total Goals
(we found evidences for)
11
8
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
-
Enhance customer relationships
-
Acquire customers
-
Increase sales & revenue
-
Enter new markets internationally or locally
-
Improve efficiency
-
Improve internal communications
-
Launch new products
-
Grow market share
-
Improve brand engagement
-
Improve digital and social presence
-
Manage risk
- See 8 more
-
Enhance customer relationships
-
Improve efficiency
-
Increase sales & revenue
-
Scale best practices
-
Improve ROI
-
Establish thought leadership
-
Acquire customers
-
Improve brand engagement
- See 5 more
Top Channels
Channels Used
-
offline
-
promotions
-
events
-
trade shows
-
mobile
-
text SMS
-
website
- See 4 more
-
offline
-
promotions
-
events
-
trade shows
-
mobile
-
text SMS
-
website
- See 4 more
Failure Risk Guidance Security Report?
Compliance Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Security & Privacy Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Integration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Migration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
IT and Other Capabilities
- Low
- Medium
- High