Comparison Summary
This comparison report of Zoho Survey vs. SurveySparrow NPS is based on a specific set of business needs and context. The comparison uses 7931 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Zoho Survey and SurveySparrow NPS
Zoho Survey, SurveySparrow NPS, Alchemer Enterprise Feedback Management Platform, SurveyLegend, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Zoho Survey covers Collecting Feedback, Engaging Conversational Surveys, Communication Management with E-Mail, Social Media Management with Social Media, etc.
SurveySparrow NPS focuses on Customer Feedback Management, Engaging Conversational Surveys, Market Research, Workflow Management, etc.
"Zoho Survey is user-friendly on both ends. The graphics are clean and simple. The report features are excellent. " - Chris Easterwood
"SurveySparrow has revolutionized the feedback form. The conversational style offers a fresh take on information gathering whether it be feedback from your audience, gathering information from leads to determine if they are a solid fit, or client on-...boarding. " - Parisa Vassei
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Survey Software to experience the craft of survey creation.
Survey Platform that turn customers into Promoters.
Age
1996
Financials
PRIVATE
PRIVATE
Business Need
Total Processes
(we found evidences for)
59
56
Total Goals
(we found evidences for)
11
11
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Enter new markets internationally or locally
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Improve efficiency
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Improve internal communications
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Launch new products
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Grow market share
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Improve brand engagement
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Improve digital and social presence
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Manage risk
- See 8 more
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Enhance customer relationships
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Establish thought leadership
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Acquire customers
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Enter new markets internationally or locally
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Grow market share
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Improve internal communications
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Improve stakeholder relations
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Launch new products
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Build brand awareness
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Increase sales & revenue
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Improve consistency
- See 8 more
Top Channels
Channels Used
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chat
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e-mail
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website
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promotions
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mobile
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social media
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offline
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omnichannel
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phone calls
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text SMS
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games
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on premises
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Whatsapp
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mobile app
- See 11 more
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chat
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e-mail
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website
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promotions
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mobile
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social media
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offline
-
omnichannel
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phone calls
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text SMS
-
games
-
on premises
-
Whatsapp
-
mobile app
- See 11 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
