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Zoho Survey vs Zenloop: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Zoho Survey vs. Zenloop is based on a specific set of business needs and context. The comparison uses 8315 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Zoho Survey and Zenloop

Zoho Survey, Zenloop, Alchemer Enterprise Feedback Management Platform, SurveyLegend, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Zoho Survey covers Collecting Feedback, Engaging Conversational Surveys, Communication Management with E-Mail, Social Media Management with Social Media, etc.

Zenloop focuses on Collecting Feedback with Promotions, Loyalty Management, Contact List Management, Advertisement with Promotions, etc.

"ZOHO Survey is a godsend! Surveys are easy to make. It's seamless for respondents, and reports are easy to generate. We could not be more pleased. Thank you ZOHO! " - Dr. Gregory Brock

"zenloop saves us time-consuming and manual analyses. With the Smart Labels, we can evaluate qualitative feedback from our customers in minutes. " - Jens Griebler

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Zoho Survey

Focus area

Zoho Survey is better than Zenloop for

Software Failure Risk

  • low

logo Zenloop

Focus area

Zenloop is better than Zoho Survey for

Software Failure Risk

  • low

About

Survey Software to experience the craft of survey creation.

Feedback Management to Automate customer retention.

Age

1996

2016

Financials

PRIVATE

SERIES A

Business Need

Total Processes
(we found evidences for)

59

73

Total Goals
(we found evidences for)

11

16

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring customer satisfaction

measuring net promoter score


engagement management

engaging and following up


communication management

sending & publishing communications


social media management

social media analytics

scheduling post to social media

engaging on social media

managing social media account





sales document management

proposal & quote management

contract management


sales review & feedback


content management


training & onboarding


products & pricelist management


campaign management

campaign analytics

campaign monitoring



knowledge management


personalized marketing


helpdesk management


workflow management


rating and review management




contact list management

creating contact list


sales call management


relationship management






customer case management


generation of new leads


social media marketing


competitive intelligence


identify target customers


performance management



lifetime value management


promotion management


discount management



segmentation and targeting


business development



motivation management



touchpoint management


influencer marketing



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • Improve efficiency

  • Improve internal communications

  • Launch new products

  • Grow market share

  • Improve brand engagement

  • Improve digital and social presence

  • Manage risk

  • See 8 more
  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve ROI

  • Increase customer life time value

  • Improve internal communications

  • Improve efficiency

  • Improve brand engagement

  • Scale best practices

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • Launch new products

  • Build brand awareness

  • Establish thought leadership

  • Improve stakeholder relations

  • Reduce bounce

  • See 13 more

Top Channels

Channels Used

  • promotions

  • e-mail

  • phone calls

  • social media

  • website

  • coupons

  • mobile

  • offline

  • user generated content

  • blogs

  • magazine

  • print media

  • chat

  • point of sale

  • mobile app

  • newsletter

  • out of home

  • brochure

  • review sites

  • Tripadvisor

  • on premises

  • Facebook

  • text SMS

  • billboards

  • Slack

  • Instagram

  • Twitter

  • mass media

  • radio

  • television

  • See 27 more
  • promotions

  • e-mail

  • phone calls

  • social media

  • website

  • coupons

  • mobile

  • offline

  • user generated content

  • blogs

  • magazine

  • print media

  • chat

  • point of sale

  • mobile app

  • newsletter

  • out of home

  • brochure

  • review sites

  • Tripadvisor

  • on premises

  • Facebook

  • text SMS

  • billboards

  • Slack

  • Instagram

  • Twitter

  • mass media

  • radio

  • television

  • See 27 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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low

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Migration Risk

low

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low

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Business Setting