Comparison Summary
Introducing Zoiper and xMatters
Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Zoiper covers Sales Call Management with Phone Calls, Helpdesk Management with Phone Calls, Contact List Management with Phone Calls, Conference Call Management with Offline, etc.
xMatters focuses on Engagement Management, Communication Management, Helpdesk Management with Phone Calls, Workflow Management, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Zoiper - VoIP SIP softphone dialer with voice, video and ...
xMatters | Digital Service Availability | Fast, Automated ...
Financials
PRIVATE
PRIVATE
Business Need
Total Processes
(we found evidences for)
20
39
Total Goals
(we found evidences for)
7
9
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Improve internal communications
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Enhance customer relationships
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Scale best practices
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Establish thought leadership
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Acquire customers
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Build brand awareness
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Improve digital and social presence
- See 4 more
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Acquire customers
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Enhance customer relationships
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Improve internal communications
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Scale best practices
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Manage risk
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Improve visibility
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Launch new products
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Improve digital and social presence
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Improve efficiency
- See 6 more
Top Channels
Channels Used
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phone calls
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offline
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events
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trade shows
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mobile
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website
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e-mail
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mobile app
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text SMS
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social media
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promotions
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Facebook
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mass media
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chat
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video
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on premises
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support groups
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Slack
- See 15 more
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phone calls
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offline
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events
-
trade shows
-
mobile
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website
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e-mail
-
mobile app
-
text SMS
-
social media
-
promotions
-
Facebook
-
mass media
-
chat
-
video
-
on premises
-
support groups
-
Slack
- See 15 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
