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Zonka Feedback vs Betterworks Engage: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Zonka Feedback vs. Betterworks Engage is based on a specific set of business needs and context. The comparison uses 3114 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Zonka Feedback and Betterworks Engage

Zonka Feedback, Betterworks Engage, Simplesat, Thematic, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Zonka Feedback covers Collecting Feedback, Social Media Management, Communication Management with E-Mail, Engaging Conversational Surveys, etc.

Betterworks Engage focuses on Engaging Conversational Surveys, Performance Management, Coaching, Training & Onboarding, etc.

"Zonka Feedback App has really really helped us a lot to improve our feedback collection and analysis system. " - Select CITYWALK Mall

"We are a global company, and our employee performance programs used to incorporate several different tools and approaches. Our challenge was to unify all of our performance management activity within one system, and with Betterworks we have been abl...e to do it in the simplest and smoothest way we could find. " - Roberta Gentile

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Zonka Feedback

Focus area

Zonka Feedback is better than Betterworks Engage for

Software Failure Risk

  • low

logo Betterworks Engage

Focus area

Software Failure Risk

  • medium

About

Feedback Software & Survey App to collect feedback from customers and employees

Feedback Management Platform to collect honest feedback from employees

Financials

PRIVATE

SERIES B

Business Need

Total Processes
(we found evidences for)

43

15

Total Goals
(we found evidences for)

3

5

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring customer satisfaction

measuring net promoter score


social media management

social media analytics


communication management

sending & publishing communications

tracking & monitoring communications


engagement management

engaging and following up


workflow management


helpdesk management



sales document management


contact list management


loyalty management

customise loyalty program



rating and review management


knowledge management


sales review & feedback


lifetime value management



performance management


training & onboarding



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Improve digital and social presence

  • Improve ROI

  • Scale best practices

  • Improve visibility

  • Enhance customer relationships

  • Improve internal communications

  • See 2 more

Top Channels

Channels Used

  • e-mail

  • e-mail

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

low

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medium

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Business Setting