Comparison Summary
This comparison report of Zonka Feedback vs. Enghouse Insights is based on a specific set of business needs and context. The comparison uses 3055 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Zonka Feedback and Enghouse Insights
Zonka Feedback, Enghouse Insights, Simplesat, Thematic, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Zonka Feedback covers Collecting Feedback, Social Media Management, Communication Management with E-Mail, Engaging Conversational Surveys, etc.
Enghouse Insights focuses on Market Research, Helpdesk Management with Phone Calls, Collecting Feedback with Website, Engaging Conversational Surveys, etc.
"Zonka makes creating professional surveys quick and simple. The data we have gotten on client satisfaction has been outstanding and extraordinarily helpful. " - Griswold Home Care
"We have used Nebu products at YouthSight for nearly 10 years now and have yet to come across another offering that integrates a panel database so well with a survey design and fieldwork system. Michael Virks Operations Director at YouthSight Nebu's ...London, United Kingdom fully-featured, timesaving Dub Knowledge Panel Management suite deserves special mention; it reliably handles our demanding data requirements. " - Michael Virks
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Enghouse Insights
Focus area
Enghouse Insights is better than Zonka Feedback for
Software Failure Risk
About
Feedback Software & Survey App to collect feedback from customers and employees
Technology for data-driven decision making
Financials
PRIVATE
PRIVATE
Business Need
Total Processes
(we found evidences for)
43
18
Total Goals
(we found evidences for)
3
1
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Improve digital and social presence
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Grow market share
Top Channels
Channels Used
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phone calls
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website
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social media
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Facebook
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mobile
- See 2 more
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phone calls
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website
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social media
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Facebook
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mobile
- See 2 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
