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Zoom Rooms vs Microsoft Teams: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Zoom Rooms vs. Microsoft Teams is based on a specific set of business needs and context. The comparison uses 148445 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Zoom Rooms and Microsoft Teams

Zoom Rooms, Skype, Google Hangouts, etc., belong to a category of solutions that help Webinar and Conferencing, whereas Microsoft Teams, Slack, Yammer, etc., belong to a category of solutions that help Team Collaboration. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Zoom Rooms covers Collaboration with Video, Conference Call Management with Offline, Sales Call Management with Phone Calls, Content Management with Video, etc.

Microsoft Teams focuses on Collaboration with Offline, Conference Call Management with Offline, Communication Management with E-Mail, Content Management with Chat, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Zoom Rooms

Focus area

Zoom Rooms is better than Microsoft Teams for

Software Failure Risk

  • medium

logo Microsoft Teams

Focus area

Microsoft Teams is better than Zoom Rooms for

Software Failure Risk

  • medium

About

Video conferencing software that make it easy to run or join video meetings with a tap of a button

Collaboration software with Video conferencing, chat and call - more ways to be a team

Age

2011

1975

Financials

SERIES D

IPO

Business Need

Total Processes
(we found evidences for)

131

130

Total Goals
(we found evidences for)

21

21

Top Processes

Evidences indicate better relative satisfaction



conference call management


call transcription


searching for content

content publishing


engagement management

engaging and following up

engaging with scheduling & cadence


training & onboarding


communication management

sending & publishing communications

tracking & monitoring communications


sales document management

contract management

proposal & quote management




social media management

social media analytics

scheduling post to social media

engaging on social media

managing social media account


contact list management

creating contact list




customer case management


generation of new leads


knowledge management

creating knowledge base


lead qualification: technographic


customer feedback management

measuring customer satisfaction

measuring net promoter score


trade show marketing


products & pricelist management



account management


business development


campaign management




sales review & feedback


rating and review management


conversion management






lifetime value management






courses & assessment

create learning path


competitive intelligence



relationship management


social media marketing


promotion management




discount management


follower management


performance management




international marketing


motivation management


calendar management




distribution management


loyalty management



license management






touchpoint management


channel management



bundling of products


subscription management


revenue cycle management


category management



opportunity management


advocacy management


membership management



Top Goals

Goals Achieved

  • Improve internal communications

  • Acquire customers

  • Enhance customer relationships

  • Scale best practices

  • Increase sales & revenue

  • Improve stakeholder relations

  • Enter new markets internationally or locally

  • Improve digital and social presence

  • Launch new products

  • Grow market share

  • Improve ROI

  • Establish thought leadership

  • Improve efficiency

  • Build brand awareness

  • Manage risk

  • Increase customer life time value

  • Improve visibility

  • Shorten ramp up time

  • Improve navigation

  • Improve brand engagement

  • Reduce bounce

  • See 18 more
  • Improve internal communications

  • Scale best practices

  • Acquire customers

  • Enhance customer relationships

  • Launch new products

  • Improve stakeholder relations

  • Improve efficiency

  • Improve ROI

  • Improve digital and social presence

  • Increase sales & revenue

  • Grow market share

  • Improve visibility

  • Establish thought leadership

  • Manage risk

  • Enter new markets internationally or locally

  • Improve consistency

  • Improve brand engagement

  • Improve navigation

  • Build brand awareness

  • Shorten ramp up time

  • Increase customer life time value

  • See 18 more

Top Channels

Channels Used

  • offline

  • chat

  • phone calls

  • video

  • Skype

  • trade shows

  • events

  • e-mail

  • mobile

  • on premises

  • website

  • point of sale

  • Slack

  • social media

  • mobile app

  • user generated content

  • blogs

  • text SMS

  • promotions

  • games

  • out of home

  • brochure

  • support groups

  • mass media

  • Whatsapp

  • Twitter

  • radio

  • LinkedIn

  • channel partners

  • newsletter

  • Facebook

  • omnichannel

  • causes and charity

  • display advertisement

  • television

  • movies

  • coupons

  • review sites

  • Amazon

  • Netflix

  • See 37 more
  • offline

  • chat

  • phone calls

  • video

  • Skype

  • trade shows

  • events

  • e-mail

  • mobile

  • on premises

  • website

  • point of sale

  • Slack

  • social media

  • mobile app

  • user generated content

  • blogs

  • text SMS

  • promotions

  • games

  • out of home

  • brochure

  • support groups

  • mass media

  • Whatsapp

  • Twitter

  • radio

  • LinkedIn

  • channel partners

  • newsletter

  • Facebook

  • omnichannel

  • causes and charity

  • display advertisement

  • television

  • movies

  • coupons

  • review sites

  • Amazon

  • Netflix

  • See 37 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting