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Compare Zuper vs NetSuite Field Service Management ''formerly NextService''

Comparison Summary

For Zuper vs NetSuite Field Service Management ''formerly NextService'' comparison, Our AI algorithm looked at 1619 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Zuper and NetSuite Field Service Management ''formerly NextService'' to solve their respective business needs.

Pros and cons of Zuper and NetSuite Field Service Management ''formerly NextService''

Zuper is more suited to businesses that require Collaboration with Mobile and Workflow Management with Offline where as NetSuite Field Service Management ''formerly NextService'' is focused towards Engagement Management and Social Media Management .

logo Zuper

Focus area

Zuper is better than NetSuite Field Service Management ''formerly NextService'' for

Software Failure Risk

  • low

logo NetSuite Field Service Management ''formerly NextService''

Focus area

Software Failure Risk

  • low

About

Field Service Management to collaborate effortlessly

Field Service Management Software for NetSuite

Age

1977

Financials

PRIVATE

IPO

Business Need

Total Processes
(we found evidences for)

38

44

Total Goals
(we found evidences for)

6

11

Top Processes

Evidences indicate better relative satisfaction



workflow management


sales document management

contract management

proposal & quote management


social media management

social media analytics


customer feedback management

measuring customer satisfaction


training & onboarding


engagement management

engaging and following up




content management


communication management

sending & publishing communications



conversion management


contact list management


billing and invoice management


generation of new leads



competitive intelligence



sales call management


lifetime value management


Top Goals

Goals Achieved

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Improve ROI

  • Improve efficiency

  • Improve visibility

  • See 3 more
  • Increase sales & revenue

  • Improve internal communications

  • Acquire customers

  • Enhance customer relationships

  • Improve efficiency

  • Enter new markets internationally or locally

  • Grow market share

  • Manage risk

  • Scale best practices

  • Improve ROI

  • Increase customer life time value

  • See 8 more

Top Channels

Channels Used

  • mobile

  • phone calls

  • out of home

  • brochure

  • mobile app

  • offline

  • on premises

  • website

  • e-mail

  • social media

  • user generated content

  • blogs

  • mass media

  • radio

  • See 11 more
  • mobile

  • phone calls

  • out of home

  • brochure

  • mobile app

  • offline

  • on premises

  • website

  • e-mail

  • social media

  • user generated content

  • blogs

  • mass media

  • radio

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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low

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Business Setting