Comparison Summary
This comparison report of Zuper vs. SAP Field Service Management is based on a specific set of business needs and context. The comparison uses 869 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Zuper and SAP Field Service Management
Zuper, SAP Field Service Management, Oneserve, Infragistics SharePlus Enterprise, etc., belong to a category of solutions that help Field Service Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Zuper covers Collaboration with Mobile, Workflow Management with Offline, Sales Document Management, Social Media Management, etc.
SAP Field Service Management focuses on Sales Document Management, Customer Feedback Management, Helpdesk Management with Phone Calls, Order Management, etc.
"We are very happy to partner with Zuper, who will ensure that our in-house assembly coworkers are well-coordinated and delivering efficient and timely services to Hyderabadi customers every time. " - Patrik Antoni
"Before SAP, OMC’s field service op-erations revolved heavily around pa-perwork – and the rate at which we were able to process it. Between manually inputting paperwork and waiting for requests for restocked parts, our field service operations ended ...up being an all-hands-on-deck effort. With SAP, we are able to automate and streamline our field service processes, optimizing our in-field technicians’ workdays and freeing up in-office service manag-ers to focus on driving business goals. We are now much better equipped to ensure the thousands of deployed OMC machines are in prime condition to produce bounti-ful harvest seasons for our customers. " - Brian Kaufman
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Field Service Management to collaborate effortlessly
Resolve customer issues with end-to-end field service management
Age
1972
Financials
PRIVATE
IPO
Business Need
Total Processes
(we found evidences for)
38
21
Total Goals
(we found evidences for)
6
5
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
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Increase sales & revenue
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Enhance customer relationships
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Improve ROI
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Improve efficiency
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Improve visibility
- See 3 more
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Acquire customers
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Scale best practices
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Increase sales & revenue
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Improve digital and social presence
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Improve ROI
- See 2 more
Top Channels
Channels Used
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phone calls
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offline
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on premises
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social media
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mobile
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mobile app
- See 3 more
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phone calls
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offline
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on premises
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social media
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mobile
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mobile app
- See 3 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
