cuspera logo CUSPERA

Zuper vs SAP Field Service Management: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Zuper vs. SAP Field Service Management is based on a specific set of business needs and context. The comparison uses 869 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Zuper and SAP Field Service Management

Zuper, SAP Field Service Management, Oneserve, Infragistics SharePlus Enterprise, etc., belong to a category of solutions that help Field Service Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Zuper covers Collaboration with Mobile, Workflow Management with Offline, Sales Document Management, Social Media Management, etc.

SAP Field Service Management focuses on Sales Document Management, Customer Feedback Management, Helpdesk Management with Phone Calls, Order Management, etc.

"We are very happy to partner with Zuper, who will ensure that our in-house assembly coworkers are well-coordinated and delivering efficient and timely services to Hyderabadi customers every time. " - Patrik Antoni

"One of the biggest benefits we received, is the ability for our schedulers to spend more time customer facing than doing clerical work. We realized that our schedulers were spending 20 percent of their time on clerical duties.When we analyzed the di...fferent solutions out there, we found out real quick that the SAP solution would virtually eliminate a lot if not all of those clerical efforts. " - Burke Desautels

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Zuper

Focus area

Zuper is better than SAP Field Service Management for

Software Failure Risk

  • low

logo SAP Field Service Management

Focus area

Software Failure Risk

  • medium

About

Field Service Management to collaborate effortlessly

Resolve customer issues with end-to-end field service management

Age

1972

Financials

PRIVATE

IPO

Business Need

Total Processes
(we found evidences for)

38

21

Total Goals
(we found evidences for)

6

5

Top Processes

Evidences indicate better relative satisfaction



workflow management


sales document management

contract management

proposal & quote management


social media management

social media analytics


customer feedback management

measuring customer satisfaction


training & onboarding


engagement management

engaging and following up




content management


communication management

sending & publishing communications



conversion management


contact list management


helpdesk management


Top Goals

Goals Achieved

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Improve ROI

  • Improve efficiency

  • Improve visibility

  • See 3 more
  • Acquire customers

  • Scale best practices

  • Increase sales & revenue

  • Improve digital and social presence

  • Improve ROI

  • See 2 more

Top Channels

Channels Used

  • phone calls

  • offline

  • on premises

  • social media

  • mobile

  • mobile app

  • See 3 more
  • phone calls

  • offline

  • on premises

  • social media

  • mobile

  • mobile app

  • See 3 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Business Setting