Hyland Overview

Alfresco Platform is an open, modern, and secure system. Process and content are intelligently activated to accelerate business flow.

Use Cases

Customers recommend Workflow Management, Sales Document Management, Content Management, as the business use cases that they have been most satisfied with while using Hyland.

Other use cases:

  • Collaboration
  • Helpdesk Management
  • Engaging And Following Up
  • Sending & Publishing Communications
  • Customer Case Management
  • Social Media Management
  • Training & Onboarding
See all use cases See less use cases

Business Priorities

Increase Sales & Revenue and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Hyland.

Other priorities:

  • Scale Best Practices
  • Improve Visibility
  • Improve Digital And Social Presence
  • Establish Thought Leadership
See all business priorities See less business priorities

Hyland Use-Cases and Business Priorities: Customer Satisfaction Data

Hyland works with different mediums / channels such as Offline. and Point Of Sale.

Hyland's features include Recording, Live Monitoring, Personalization, etc. and Hyland support capabilities include 24/7 Support, Email Support, Phone Support, etc. also Hyland analytics capabilities include Custom Reports, and Analytics.

Reviews

"Zia was instrumental in helping us define how to best leverage Alfresco to meet our document and records management needs. Zia was extremely open to sharing their expertise with our technology team so that we can continue developing our own Alfresco... workflows and content processes. We look forward to working with Zia on future Alfresco projects." - Karen Stauffer

Hyland, Intelligencebank DAM, CARTO Platform, Responsive (formerly RFPIO), Hyland Governance, etc., all belong to a category of solutions that help Business Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Hyland

Top Industries

  • Information Technology and Services
  • Government Administration
  • Education

Popular in

  • Enterprise
  • Mid Market
  • Small Business

Hyland is popular in Information Technology And Services, Government Administration, and Education and is widely used by Enterprise, Mid Market, and Small Business.

Hyland Customer wins, Customer success stories, Case studies

How does Hyland facilitate Workflow Management?

How can Hyland enhance your Sales Document Management process?

How can Hyland enhance your Content Management process?

How does Hyland facilitate Collaboration?

How does Hyland address your Helpdesk Management Challenges?

11 buyers and buying teams have used Cuspera to assess how well Hyland solved their Business Intelligence needs. Cuspera uses 1011 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Business Intelligence needs.

CUSTOMERS TESTIMONIALS
Hyland testimonial

Karen Stauffer

Programmer Analyst

Athabasca
Zia was instrumental in helping us define how to best leverage Alfresco to meet our document and records management needs. Zia was extremely open to sharing their expertise with our technology team so that we can continue developing our own Alfresco workflows and content processes. We look forward ...to working with Zia on future Alfresco projects.

Testimonial By Karen Stauffer
Hyland testimonial

Kate Granville

Technology Director

Oxford University Press
This is one of the biggest technology projects in OUP’s history, and I am immensely proud to see the platform now rolling out across the organization. Testimonial By Kate Granville
Hyland testimonial

Kurt Palmer

Senior Director, Information Technology

eResearch Technology
Thanks to Alfresco we’ve been able to eliminate the silos of data that previously existed across our global operations. Now, regardless of where they’re located, our staff can instantly access the most current version of documents and instantly retrieve or route documents from our central repositor...y at the press of a button.

Testimonial By Kurt Palmer
CUSTOMERS TESTIMONIALS
Hyland testimonial

Karen Stauffer

Programmer Analyst

Athabasca
Zia was instrumental in helping us define how to best leverage Alfresco to meet our document and records management needs. Zia was extremely open to sharing their expertise with our technology team so that we can continue developing our own Alfresco workflows and content processes. We look forward ...to working with Zia on future Alfresco projects.

Testimonial By Karen Stauffer
Hyland testimonial

Kate Granville

Technology Director

Oxford University Press
This is one of the biggest technology projects in OUP’s history, and I am immensely proud to see the platform now rolling out across the organization. Testimonial By Kate Granville
Hyland testimonial

Kurt Palmer

Senior Director, Information Technology

eResearch Technology
Thanks to Alfresco we’ve been able to eliminate the silos of data that previously existed across our global operations. Now, regardless of where they’re located, our staff can instantly access the most current version of documents and instantly retrieve or route documents from our central repositor...y at the press of a button.

Testimonial By Kurt Palmer
 

Garney expands its use of Hyland OnBase to accelerate HR transformation

Garney has expanded its use of Hyland OnBase, integrating it with SAP SuccessFactors to enhance HR operations. This move aims to modernize Garney's HR content infrastructure, centralize employee cont...ent, and improve operational efficiency. The integration supports Garney's HR transformation by providing secure, cloud-native content services that streamline processes and enable future innovation.

Read on →

Liberty Mutual Insurance - Insurance - Insurance

Alfresco Content Services helped Liberty Mutual Insurance save $21 million in five years. The company wanted to reduce paper use and improve global collaboration. Their old document management system...s were slow and siloed. Hyland delivered a cloud-based content management solution on AWS. This made it easier for teams worldwide to access files and meet compliance needs.

Read on →

Mintel - Information Services - Information Services

Hyland's Alfresco platform helped Mintel replace over 10 separate content management systems with one unified solution. Mintel, a global market intelligence agency, faced challenges managing massive ...volumes of content across legacy systems. With Alfresco, they centralized content creation, management, and publishing. This digital transformation began with their long-form content reports, streamlining processes and improving efficiency. The new system made it easier to find and manage content, supporting Mintel's growth.

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A regional community hospital in South Carolina - Hospital & Health Care - Hospital & Health Care

Hyland helped a regional community hospital in South Carolina reduce system sprawl after major expansion. The hospital had nine separate Allscripts EMR systems with over 25 million patient documents ...across 29 practices. After moving to Epic via Community Connect, they needed to centralize all legacy documents and data. Hyland provided a solution to convert and consolidate documents, images, and metadata into one central repository, improving information access and supporting better healthcare delivery.

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ASEFA - Insurance - insurance

Alfresco Content Services helped ASEFA automate its quotation process. ASEFA faced slow response times and scattered documents. The new solution centralized document management and automated workflow...s. ASEFA increased its quotation processing capacity by 150%. Document duplication dropped and process control improved. Customer response times are now faster and errors are fewer.

Read on →

Axxess International Inc. - Transportation/Trucking/Railroad - Transportation/Trucking/Railroad

Hyland OnBase helped Axxess International Inc., a freight forwarder and customs broker with over 170 employees, improve process efficiency during the pandemic. The company faced challenges with remot...e work and document integration. Hyland's content management solution enabled better process management and business continuity. Axxess International chose to invest in technology to support growth and remote operations. The solution streamlined accounts payable and document handling for the team.

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Frequently Asked Questions(FAQ)

for Hyland

What is Hyland used for?

Hyland is a Business Intelligence Software mainly used by its customers to Increase Sales & Revenue and Enhance Customer Relationships by Workflow Management, Sales Document Management and Content Management .

What are the top features of Hyland?

Recording, Live monitoring and Personalization are some of the top features of Hyland.

Who uses Hyland?

Hyland is used by Information Technology And Services, Government Administration and Education among other industries.

What are Hyland alternatives?

Where is Hyland located?

Hyland is headquartered at 28500 Clemens Road, Westlake, Ohio 44145, USA .
lightning

Peers used Hyland for workflow management and sales document management

Hyland Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.60/5 ★

Read Reviews (82)
Analytics

4.50/5 ★

Read Reviews (26)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.60/5 ★

Read Reviews (82)
Analytics

4.50/5 ★

Read Reviews (26)

Software Failure Risk Guidance

?

for Hyland

Overall Risk Meter

Low Medium High

Top Failure Risks for Hyland

Hyland Software, Inc News

Executive

Hyland appoints Lubor Ptacek as Senior Vice President of Product Marketing

Hyland has appointed Lubor Ptacek as Senior Vice President of Product Marketing. Ptacek will lead the company's global product marketing strategy, focusing on positioning Hyland's AI-native technologies. With over two decades of experience in enterprise software marketing, Ptacek aims to enhance Hyland's market impact and drive growth.

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Executive

Hyland appoints Kumaran Sasikanthan as Managing Director, India and ...

Hyland has appointed Kumaran Sasikanthan as Managing Director, India, and Senior Vice President of Engineering. Sasikanthan will lead Hyland's India operations and global OnBase and Perceptive Content engineering teams. His role underscores Hyland's focus on innovation and growth in India, enhancing global collaboration and engineering capabilities.

Read more →
Executive

Hyland Names Kumaran Sasikanthan as Managing Director, India and Senior ...

Hyland has appointed Kumaran Sasikanthan as Managing Director, India, and Senior Vice President of Engineering. Sasikanthan will lead Hyland's India operations and global engineering teams for OnBase and Perceptive Content. This move underscores Hyland's commitment to innovation and growth in India, leveraging Sasikanthan's extensive experience in scaling global engineering organizations.

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Executive

Hyland appoints Kumaran Sasikanthan as MD India

Hyland has appointed Kumaran Sasikanthan as Managing Director, India, and Senior Vice President of Engineering. With over 25 years of experience, Sasikanthan will lead Hyland's India operations and global engineering teams. His role underscores Hyland's commitment to innovation and growth in India, focusing on enhancing engineering capabilities and customer service.

Read more →

Hyland Software, Inc Profile

Company Name

Hyland Software, Inc

Company Website

https://www.hyland.com/en/

Year Founded

1991

HQ Location

28500 Clemens Road, Westlake, Ohio 44145, USA

Employees

501-1000

Social

Facebook Linkedin Twitter

Financials

M&A