Hyland Overview

Alfresco Platform is an open, modern, and secure system. Process and content are intelligently activated to accelerate business flow.

Use Cases

Customers recommend Workflow Management, Sales Document Management, Content Management, as the business use cases that they have been most satisfied with while using Hyland.

Other use cases:

  • Collaboration
  • Helpdesk Management
  • Engaging And Following Up
  • Sending & Publishing Communications
  • Customer Case Management
  • Social Media Management
  • Training & Onboarding
See all use cases See less use cases

Business Priorities

Increase Sales & Revenue and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Hyland.

Other priorities:

  • Scale Best Practices
  • Improve Visibility
  • Improve Digital And Social Presence
  • Establish Thought Leadership
See all business priorities See less business priorities

Hyland Use-Cases and Business Priorities: Customer Satisfaction Data

Hyland works with different mediums / channels such as Offline. and Point Of Sale.

Hyland's features include Recording, Live Monitoring, Personalization, etc. and Hyland support capabilities include 24/7 Support, Email Support, Phone Support, etc. also Hyland analytics capabilities include Custom Reports, and Analytics.

Reviews

"We required a future-proof solution that could integrate with our existing equipment, which also enabled us to achieve structured and standardized data paths that abide to the market’s compliance needs." - Rob Dewen

Hyland, Intelligencebank DAM, CARTO Platform, Responsive (formerly RFPIO), Hyland Governance, etc., all belong to a category of solutions that help Business Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Hyland

Top Industries

  • Information Technology and Services
  • Government Administration
  • Education

Popular in

  • Enterprise
  • Mid Market
  • Small Business

Hyland is popular in Information Technology And Services, Government Administration, and Education and is widely used by Enterprise, Mid Market, and Small Business.

Comprehensive Insights on Hyland Use Cases

Why is Hyland the best choice for Workflow Management?

What makes Hyland ideal for Sales Document Management?

What makes Hyland ideal for Content Management?

What benefits does Hyland offer for Collaboration?

How does Hyland address your Helpdesk Management Challenges?

21+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Hyland solved their Business Intelligence needs. Cuspera uses 1011 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Business Intelligence needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Hyland testimonial

Rob Dewen

Managing Director

Davies Group

We required a future-proof solution that could integrate with our existing equipment, which also enabled us to achieve structured and standardized data paths that abide to the market’s compliance needs. Testimonial By Rob Dewen
Hyland testimonial

Kurt Palmer

Senior Director, Information Technology

eResearch Technology

Thanks to Alfresco we’ve been able to eliminate the silos of data that previously existed across our global operations. Now, regardless of where they’re located, our staff can instantly access the most current version of documents and instantly retrieve or route documents from our central repositor...y at the press of a button.

Testimonial By Kurt Palmer
Hyland testimonial

Jerry Jacob

Consulting Software Engineer

LexisNexis

We wanted a single, unified platform that would serve our internal customers much better. Testimonial By Jerry Jacob
CUSTOMERS TESTIMONIALS
Hyland testimonial

Rob Dewen

Managing Director

Davies Group

We required a future-proof solution that could integrate with our existing equipment, which also enabled us to achieve structured and standardized data paths that abide to the market’s compliance needs. Testimonial By Rob Dewen
Hyland testimonial

Kurt Palmer

Senior Director, Information Technology

eResearch Technology

Thanks to Alfresco we’ve been able to eliminate the silos of data that previously existed across our global operations. Now, regardless of where they’re located, our staff can instantly access the most current version of documents and instantly retrieve or route documents from our central repositor...y at the press of a button.

Testimonial By Kurt Palmer
Hyland testimonial

Jerry Jacob

Consulting Software Engineer

LexisNexis

We wanted a single, unified platform that would serve our internal customers much better. Testimonial By Jerry Jacob

Case Studies

Hospital & Health Care

CASE STUDY UNC Health

UNC Health faced challenges due to its rapid growth and acquisition of hospitals, leading to IT management complexity and data access issues. They wanted to streamline operations and improve efficien...cy. UNC Health chose Hyland to capture, index, and unify access to documents and images within their systems. This solution eliminated silos of medical images and improved collaboration and operational efficiency across the enterprise.

Banking

CASE STUDY American National Bank of Texas

American National Bank of Texas needed a new document management system to support compliance and integrate with their existing systems. Their old system was being phased out, and they wanted to avoi...d the costs of maintaining in-house hardware. They chose Hyland's OnBase platform in the cloud. This platform helps them automate business processes and manage documents securely. It also allows them to build solutions for specific business challenges, reducing the need for additional software.

Entertainment

CASE STUDY Electronic Arts

Electronic Arts needed a solution to manage their complex game builds securely and efficiently. Their existing system was outdated and couldn't scale. They chose Hyland's Nuxeo Platform for its agile... development support and ability to accelerate development. The platform reduced time and resources needed by minimizing custom coding. This allowed EA to provide secure and reliable access to game builds throughout the game life cycle.

Computer & Network Security

CASE STUDY Cisco

Cisco, a leading networking company, faced challenges with their sales and partner teams spending 15% to 20% of their time searching for information. This inefficiency cost them over $375 million ann...ually. To address this, Cisco implemented Hyland's Alfresco platform. The platform helped centralize content, improving speed and flexibility for their sales teams. As a result, Cisco launched SalesConnect, a centralized sales content and training platform, which became their fastest adopted platform, supporting 87,000+ users in 151 countries.

Insurance

CASE STUDY Liberty Mutual Insurance

Liberty Mutual Insurance wanted to reduce paper use and improve global collaboration. They used Hyland's Alfresco Content Services on AWS to create a cloud-based, paperless system. This helped them s...ave $21 million over five years. The solution also improved document management and compliance across 18 markets.

Frequently Asked Questions(FAQ)

for Hyland

What is Hyland used for?

Hyland is a Business Intelligence Software mainly used by its customers to Increase Sales & Revenue and Enhance Customer Relationships by Workflow Management, Sales Document Management and Content Management .

What are the top features of Hyland?

Recording, Live monitoring and Personalization are some of the top features of Hyland.

Who uses Hyland?

Hyland is used by Information Technology And Services, Government Administration and Education among other industries.

What are Hyland alternatives?

Where is Hyland located?

Hyland is headquartered at 28500 Clemens Road, Westlake, Ohio 44145, USA .
lightning

Peers used Hyland for workflow management and sales document management

Hyland Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.60/5 ★

Read Reviews (82)
Analytics

4.50/5 ★

Read Reviews (26)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.60/5 ★

Read Reviews (82)
Analytics

4.50/5 ★

Read Reviews (26)

Software Failure Risk Guidance

?

for Hyland

Overall Risk Meter

Low Medium High

Top Failure Risks for Hyland

Hyland Software, Inc News

Executive

Hyland appoints Michael Campbell as Chief Product Officer

Hyland Software has appointed Jitesh S. Ghai as its new President and CEO, effective May 20, 2024. Ghai, previously Chief Product Officer at Informatica, brings deep expertise in cloud, data, and AI. He succeeds retiring CEO Bill Priemer, who will remain on Hyland's Board of Directors.

Executive

Hyland names John Newton as Chief Innovation Strategist

Hyland names John Newton as Chief Innovation Strategist

Executive

Hyland appoints Tim McIntire as Chief Technology Officer

Hyland Software has appointed Tim McIntire as its new Chief Technology Officer, strengthening its leadership team to drive technology strategy and innovation in enterprise content management and content services.

Executive

Hyland hires Prasenjit Dasgupta as new Chief Financial Officer - PR Newswire

Hyland has appointed Prasenjit Dasgupta as its new Chief Financial Officer.

Hyland Software, Inc Profile

Company Name

Hyland Software, Inc

Company Website

https://www.hyland.com/en/

Year Founded

1991

HQ Location

28500 Clemens Road, Westlake, Ohio 44145, USA

Employees

501-1000

Social

Financials

M&A