Appbot Overview
Appbot is a tool that helps mobile app teams dig into user feedback by analyzing app reviews and ratings. It surfaces bugs, feature requests, and complaints, allowing teams to address user concerns swiftly. This tool is used by 35% of the world's top charting app developers, highlighting its effectiveness in the industry. Appbot's capabilities include automated review analysis, which aids in improving customer satisfaction by identifying areas for app enhancement. With over 25% of Fortune 100 companies utilizing Appbot, it is clear that effective review management is critical for maintaining a positive app reputation. Whether you're looking to connect with users directly through reviews or seeking insights to refine your app, Appbot offers a practical solution for app teams aiming to enhance user experiences.
Use Cases
Customers recommend Customer Feedback Management, Rating And Review Management, Engagement Management, as the business use cases that they have been most satisfied with while using Appbot.
Business Priorities
Enhance Customer Relationships and Improve Visibility are the most popular business priorities that customers and associates have achieved using Appbot.
Appbot Use-Cases and Business Priorities: Customer Satisfaction Data
Appbot works with different mediums / channels such as Offline. Point Of Sale. Website etc.
Appbot's features include Feedback Surveys, Dashboard, Recording, etc. and Appbot support capabilities include 24/7 Support, AI Powered, Email Support, etc. also Appbot analytics capabilities include Analytics, and Custom Reports.
Reviews
"...On top of the monitoring of ratings & reviews within the relevant set, we also use AppBot as a data source for our customer KPI dashboard - for the app store rating KPIs as well as another input to the the Voice of Customer verbatim analysis...." Peer review by Executive Sponsor
Peer review evidence (same sources as the product rating summary)
"...Filter the reviews you send to each service by sentiment, star rating, country, language or topic, and align your whole company around customer feedback in just a few clicks! ..." Features that supercharge your customer experience
"...Monitor star ratings and reviews...." Send app reviews into your support workflow in Freshdesk
"...Off-site surveys (usually sent via email) as follow-ups to customer support interactions...." Voice of the Customer: The Definitive Guide
Appbot, Okendo, NiceJob, Broadly, BirdEye, etc., all belong to a category of solutions that help Reviews and Reputation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Appbot's features include review monitoring, sentiment analysis, and natural language processing, enhancing customer experience. Integrations further streamline feedback management.
Popular Business Setting
for Appbot
Top Industries
- Financial Services
- Marketing and Advertising
Popular in
- Small Business
- Enterprise
- Large Enterprise
Appbot is popular in Financial Services, and Marketing And Advertising, and is widely used by Small Business, Enterprise, and Large Enterprise.
Appbot Customer wins, Customer success stories, Case studies
How efficiently Does Appbot manage your Customer Feedback Management?
How does Appbot address your Rating And Review Management Challenges?
What makes Appbot ideal for Engagement Management?
What solutions does Appbot provide for Call Transcription?
What makes Appbot ideal for Products & Pricelist Management?
11 buyers and buying teams have used Cuspera to assess how well Appbot solved their Reviews and Reputation needs. Cuspera uses 1123 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Reviews and Reputation needs.
Appbot - Full Product Demo
Frequently Asked Questions(FAQ)
for Appbot
What is Appbot used for?
What are the top features of Appbot?
Who uses Appbot?
What are Appbot alternatives?
Where is Appbot located?
Peers used Appbot for customer feedback management and rating and review management
Appbot Competitors
Appbot Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (21) |
| Analytics | Read Reviews (123) |
| Custom Reports | Read Reviews (190) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (21) |
| Analytics | Read Reviews (123) |
| Custom Reports | Read Reviews (190) |
Appbot Integrations
Appbot integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Appbot
Software Failure Risk Guidance
?for Appbot
Overall Risk Meter
Top Failure Risks for Appbot
Appbot Pty Ltd News
Canned Replies for Reply in Appbot!
Appbot has introduced a new feature called Canned Replies, enabling users to save and reuse common responses to reviews. This feature is accessible across teams using the Reply function in Appbot, enhancing efficiency in handling repetitive tasks.
Deprecated - Automatically push new rows in Google Sheets into Appbot!
Appbot has deprecated the feature allowing automatic pushing of new rows from Google Sheets into its platform.
iOS & Google Play Replies in Appbot - calling for testers
Appbot is seeking testers for a new feature allowing users to reply to iOS and Google Play reviews directly within the Appbot platform, eliminating the need to visit the console.
Multi-app reporting makes a debut in Appbot
Appbot introduces a new feature, multi-app reporting, allowing users to consolidate review data from multiple apps or custom data sources. This feature enables viewing summary statistics and user feedback in a single list.
Appbot Pty Ltd Profile
Company Name
Appbot Pty Ltd
Company Website
https://appbot.co/HQ Location
Australia
Employees
1-10
Social
Financials
PRIVATE
