BOSSDesk Overview
Bossdesk offers award-winning IT ticketing systems available both on-premise and in the cloud. BOSS Solutions can be contacted for superior ITSM software.
Use Cases
Customers recommend Helpdesk Management, Sales Call Management, Customer Feedback Management, as the business use cases that they have been most satisfied with while using BOSSDesk.
Business Priorities
Scale Best Practices and Improve Stakeholder Relations are the most popular business priorities that customers and associates have achieved using BOSSDesk.
BOSSDesk Use-Cases and Business Priorities: Customer Satisfaction Data
BOSSDesk works with different mediums / channels such as Phone Calls. Offline. and On Premises.
BOSSDesk's features include Ticketing, Recording, Dashboard, etc. and BOSSDesk support capabilities include Phone Support, Email Support, Chat Support, etc. also BOSSDesk analytics capabilities include Analytics, and Custom Reports.
Reviews
"...The best helpdesk software I have used in my 20+ years of helpdesk experience...." Peer review by Van M., Systems Administration
BOSSDesk, belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for BOSSDesk
Top Industries
- Government Administration
- Utilities
- Education
Popular in
- Enterprise
- Mid Market
- Large Enterprise
BOSSDesk is popular in Government Administration, Utilities, and Education and is widely used by Enterprise, Mid Market, and Large Enterprise.
Comprehensive Insights on BOSSDesk Use Cases
What solutions does BOSSDesk provide for Helpdesk Management?
How efficiently Does BOSSDesk manage your Sales Call Management?
Why is BOSSDesk the best choice for Customer Feedback Management?
How can BOSSDesk enhance your Onboarding process?
Why is BOSSDesk the best choice for Workflow Management?
12+ more Business Use Cases
9 buyers and buying teams have used Cuspera to assess how well BOSSDesk solved their Help Desk needs. Cuspera uses 1101 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.
Frequently Asked Questions(FAQ)
for BOSSDesk
What is BOSSDesk used for?
What are the top features of BOSSDesk?
Who uses BOSSDesk?
Where is BOSSDesk located?
Peers used BOSSDesk for helpdesk management and sales call management
BOSSDesk Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (10) |
| Custom Reports | Read Reviews (103) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (10) |
| Custom Reports | Read Reviews (103) |
Software Failure Risk Guidance
?for BOSSDesk
Overall Risk Meter
Top Failure Risks for BOSSDesk
Business Oriented Software Solutions Inc. News
BOSS Solutions launches BOSSDesk AI, an intelligent IT Service Management Solution that revolutionizes Help Desk Operations - PR Web
BOSS Solutions introduces BOSSDesk AI, an advanced IT Service Management tool enhancing Help Desk operations.
Business Oriented Software Solutions Inc. Profile
Company Name
Business Oriented Software Solutions Inc.
Company Website
//boss-solutions.comHQ Location
200 Academy Drive, Suite 120, Austin, Texas 78704, US
Social
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