CallN Overview

CallN offers advanced call recording features to improve customer service and sales. Users can access a range of tools for better call management in Australia.

Use Cases

Customers recommend Call Recording, Helpdesk Management, Call Transcription, as the business use cases that they have been most satisfied with while using CallN.

Other use cases:

  • Products & Pricelist Management
  • Engagement Management
  • Competitive Intelligence
  • Tracking & Monitoring Communications
  • Social Media Analytics
  • Call Analytics
  • Contract Management
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Business Priorities

Manage Risk and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using CallN.

Other priorities:

  • Improve Efficiency
  • Acquire Customers
  • Scale Best Practices
  • Build Brand Awareness
  • Increase Sales & Revenue
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CallN Use-Cases and Business Priorities: Customer Satisfaction Data

CallN works with different mediums / channels such as Phone Calls.

CallN's features include Recording, Voice Transcription, and Dashboard. and CallN support capabilities include AI Powered, Email Support, Chat Support, etc. also CallN analytics capabilities include Analytics, and Custom Reports.

Reviews

"...CallN is an intelligent cloud-based call recording that allows verifying phone conversations at any time via its search and tagging features, mine calls and asks questions, analyze keywords, create topics, and browse calls via state of the art AI based voice transcriptions...." Peer review

CallN, belong to a category of solutions that help Sales Coaching. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for CallN

Top Industries

  • Information Technology and Services
  • Retail
  • Events Services

Popular in

  • Small Business
  • Mid Market

CallN is popular in Information Technology And Services, Retail, and Events Services and is widely used by Small Business, and Mid Market,

Comprehensive Insights on CallN Use Cases

What makes CallN ideal for Call Recording?

What Are the key features of CallN for Helpdesk Management?

How can CallN optimize your Engagement Management Workflow?

22+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well CallN solved their Sales Coaching needs. Cuspera uses 1554 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Coaching needs.

Case Studies

COMPANY INDUSTRY CASE STUDIES
CallN case study
Hospitality
Hospitality
CASE STUDY Classic Holidays

Classic Holidays improved its call center efficiency, servicing over 65,000 member families, by employing more than 50 experienced agents for enhanced customer experience and value through cross-selling and upselling.

Read More

Frequently Asked Questions(FAQ)

for CallN

What is CallN used for?

CallN is a Sales Coaching Software mainly used by its customers to Manage Risk and Enhance Customer Relationships by Call Recording, Helpdesk Management and Call Transcription .

What are the top features of CallN?

Recording, Voice transcription and Dashboard are some of the top features of CallN.

Who uses CallN?

CallN is used by Information Technology And Services, Retail and Events Services among other industries.

Where is CallN located?

CallN is headquartered at 350A Douglas Parade Newport, VIC 3015, AU.
lightning

Peers used CallN for call recording and helpdesk management

CallN Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.89/5 ★

Read Reviews (29)
Analytics

4.81/5 ★

Read Reviews (76)
Custom Reports

4.63/5 ★

Read Reviews (72)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.89/5 ★

Read Reviews (29)
Analytics

4.81/5 ★

Read Reviews (76)
Custom Reports

4.63/5 ★

Read Reviews (72)

Software Failure Risk Guidance

?

for CallN

Overall Risk Meter

Low Medium High

Top Failure Risks for CallN

CallN Profile

Company Name

CallN

Company Website

https://calln.com/

HQ Location

350A Douglas Parade Newport, VIC 3015, AU

Employees

11-50

Social

Financials

PRIVATE