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CallRail: Reviews, Testimonials and Expert Opinions

4.62 5
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CallRail | Tracking and analytics for phone calls and web forms

AI Powered

Top 17 CallRail Alternatives

Chorus by ZoomInfo

Conversation Intelligence Platform for Sales to drive team performance

4.49

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Chorus by ZoomInfo

4.49
★★★★★
★★★★★
Conversation Intelligence Platform for Sales to drive team performance

Chorus by ZoomInfo is the leading Conversation Intelligence platform for sales teams (reps and managers both use Chorus). Organizations can unlock the insights that help your team close more ...

Chorus joins the online calls and records them. It uses AI to transcribe the calls and point out key moments for upsell, and cross-sell. It also allows you to search by keywords like pricing, competitor names, etc.

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Salesken

AI Sales Assistant to Navigate Every Sales Conversation

4.91

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Salesken

4.91
★★★★★
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AI Sales Assistant to Navigate Every Sales Conversation

Salesken is a Conversational Intelligence and Analytics for sales teams to sell better with enhanced pipeline visibility, and sales improvement in real-time. It helps to increase sales and revenue. ...

Salesken conquers every lead and attains the targets and leads a team of champions including features like knowing the pipeline based on the customer's spoken intent, diagnostics of what’s working in the playbook, and what’s not, and dashboards to measure sales reps and teams’ effectiveness.

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Gong

Revenue Intelligence Platform to coach sales reps

4.73

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Gong

4.73
★★★★★
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Revenue Intelligence Platform to coach sales reps

Gong is a revenue intelligence platform that sales managers use to coach their sales reps. It gives sales managers direct visibility into sales conversations to help them get direct feedback on ...

Gong has integrations with all major web / video conferencing software. It can directly join your meetings and record your conversations. It uses AI to transcribe your calls and identifies coachable moments for upsell, cross-sell etc.

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Jiminny

A revenue intelligence platform and collaboration software for remote sales teams

4.69

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Jiminny

4.69
★★★★★
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A revenue intelligence platform and collaboration software for remote sales teams

Jiminny is the platform for all customer conversations using automation and AI to help sales team grow and develop. It is developed for the sales team of any company to reach their goals and grow. ...

It features easy coaching, team collaboration, enhanced productivity, better customer relationships and communication tools.

It provides communication tools like Video Conferencing, Dialer & SMS. It also features searchable library of sales activity, transcribing calls and specific search of moments in the call. It allows CRM integration, playlists creation, call coaching, ‘follow’ feature and sharing knowledge of the sales floor. It also allows to highlight important parts of a call with snip-it and share with team mates.

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Firefiles.ai

A central place for all the voice conversations

4.74

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Firefiles.ai

4.74
★★★★★
★★★★★
A central place for all the voice conversations

Fireflies is an AI assistant for the meetings that make it easy to record, transcribe, and organize all the team’s meetings in one place. It transforms conversations into actions where the voice assistant and transcription tools are designed to automate the team’s workflow. ...

It helps with note-taking, easily shares recaps and transcripts, and also tunes in to what the customers, candidates and team are saying. It automates the workflows, simplify’s coaching by commenting on important calls, and reduces the need for repeat meetings increasing the speed of work.

Some of its features include capturing voice conversations anywhere needed, accurate transcription quality, smart search capabilities, integration with all the workflows and so on.

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Wingman

Conversation intelligence for fast-growing sales teams

4.51

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Wingman

4.51
★★★★★
★★★★★
Conversation intelligence for fast-growing sales teams

Wingman is a Conversational Platform that makes sales conversations smarter and better for sales and revenue teams. It helps fast-growing teams ramp up at light speed, exceed targets consistently, ...

It improves sales coaching with conversation intelligence, improves sales pipeline visibility, provides full visibility into the sales pipeline and helps the team to close deals with confidence. It also helps to analyze sales calls at scale, understand the voice of the customer and identify top winning tracks.

Wingman features include automatically record, transcribe and analyze every sales call, close deals faster with real-time sales coaching and cues, automatically analyze sales calls gaining the insights required to push the team to excellence, review the impact of call dynamics on deal closing and more.

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CallJourney

AI Powered Conversation Analytics Solution

4.00

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CallJourney

4.00
★★★★★
★★★★★
AI Powered Conversation Analytics Solution

CallJourney is a Conversation Analytics Platform that helps to unlock every conversation and add the true voice of the customer into the enterprise data mix. It helps to improve customer service, drive compliance, and increase sales and marketing efforts. ...

CallJourney helps to harness the power of voice data and helps the organizations find answers to some of the biggest challenges by delivering insights that directly impact the customer experience, business performance, risk management, and compliance. It allows to translate every single conversation into clarity and understanding. It’s EVS API integrates with multiple applications and transfers the data smoothly and easily and streams the voice data output straight to the platform.

Its features include the highest accuracy, flexible plans, data pipeline, data redaction, secure and compliant, PCI data scrubbing, intuitive data visualization, and many more.

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PhoneWagon

Call Tracking Software For Marketers To Track Metrics

4.74

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PhoneWagon

4.74
★★★★★
★★★★★
Call Tracking Software For Marketers To Track Metrics

PhoneWagon is a call tracking software that helps businesses improve their marketing strategy. It is suitable for freelancers and small businesses that are looking for an online call tracking solution; to understand their customer behavior, and monitor the progress of their marketing campaigns. ...

PhoneWagon helps businesses to track and measure every phone call, send text messages, define call routing rules, automate the call escalation process, record phone calls and more. It allows businesses to send automated text messages to their customers after every conversation or dropped call, ensuring that no possible leads are missed. Tracks the number of phone calls and corresponding lead conversion ratios through those campaigns.

PhoneWagon features include local and toll-free numbers, keyword-level tracking, real-time reporting call tracking, powerful integrations, advanced reporting, custom call flows, business text messaging, custom notifications, dynamic numbers, voicemail and more.

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CallTrackingMetrics

All-in-One conversation platform for a better customer experience

4.56

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CallTrackingMetrics

4.56
★★★★★
★★★★★
All-in-One conversation platform for a better customer experience

CallTrackingMetrics is an all-in-one call tracking and contact center platform that provides call tracking tools and analysis to organizations. It helps to improve ROI and acquire customers. It ...

CallTrackingMetrics platform includes features like call tracking, call automation, analytics, unified communications, and many more.

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Invoca Signal AI

The Enterprise-Ready Call Tracking Solution.

4.47

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Invoca Signal AI

4.47
★★★★★
★★★★★
The Enterprise-Ready Call Tracking Solution.

Invoca is an AI-powered call tracking and analytics platform that helps marketers get campaign attribution and actionable data from inbound phone calls. It helps to Improve ROI, Increase sales & revenue. ...

Invoca measures the true impact of digital marketing and helps to drive conversions up and down by integrating call and conversational analytics into the marketing platforms that matter most to business.

Invoca Signal AI gives advertisers an extraordinary view into discussion information from high-plan buyers, for example, buys made or advancement requests. Advertisers can rapidly increase new bits of knowledge from a huge number of discussions and make a move on them continuously to drive more income creating calls, support transformation rates, and improve the purchasing experience.

Signal AI analyzes previous calls and automatically groups conversations into topics based on similarities in speech patterns. It Identifies the call topics and outcomes to be tracked using a custom-generated predictive model. These conversions are automatically pushed to preferred marketing platforms, so one can optimize spend, create audiences, and drive revenue. The Predictive models are applied against live calls to detect conversation topics and outcomes in real-time.

(Invoca acquires Dialogtech)

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Ringostat - Call Tracking

Ringostat is a call tracking and call analytics platform for business

4.71

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Ringostat - Call Tracking

4.71
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Ringostat is a call tracking and call analytics platform for business

Ringostat is a call tracking and call analytics platform for marketing and sales professionals. It helps to raise the effectiveness of sales and marketing and also helps to see sources of conversion and revenue by driving data to a single interface. ...

Ringostat includes call tracking, virtual PBX, browser user-friendly extension, callback widget and real-time analytics for the sales reps. The data from Ringostat can be transmitted to CRM, Google Analytics, Google Adwords, etc.

Ringostat call tracking substitutes phone numbers and determines where the callers are coming from. Call tracking is performed by different methods like In-static tracking, where a number is assigned to a certain visitor source and is suitable for offline advertising. The Dynamic call tracking displays different phone numbers for each site visitor. It’s often used to track online advertising. After the call, the data about an ad source and user’s behavior is transferred to the system. In the Combined call tracking both static and dynamic methods are used. It also provides detailed information on a limited number of traffic sources.

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Marchex Call Analytics

AI-powered conversation intelligence for more effective sales and customer service

4.21

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Marchex Call Analytics

4.21
★★★★★
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AI-powered conversation intelligence for more effective sales and customer service

Marchex Call Analytics is an AI-powered intelligence for smarter marketing, sales, and customer service. It enables businesses to attribute phone calls to the media channel, block unwanted calls and get advanced conversation analytics. ...

Marchex Call Analytics analyzes data points across business conversations allowing to reduce errors from manual review and do things in seconds that previously would take hours, days, or even weeks. It utilizes these customer insights to make smarter decisions about digital marketing strategies, call handling best practices, mystery shopping and more.

Some of its features include Lost Opportunities, High Intent, Conversation Search, Sentiment Analysis, Agent Script Tracking, and Secure Redaction. It automatically identifies which callers are showing a propensity to buy and measures the economic impact. It identifies potential customer churn before it happens by analyzing conversations by caller sentiment. It ensures security with the automatic removal of credit card and social security numbers from call audio and transcripts.

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CallView 360

Phone Call Tracking | Dial800

4.29

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CallView 360

4.29
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Phone Call Tracking | Dial800

CallView 360 is a tracking and analytics software system that maximizes Dial800’s custom algorithms and analytical tools to track and record the effectiveness of incoming calls. It allows for making informed sales and marketing decisions. ...

CallView 360 is a call tracking service that provides a 360° view of call performance data, demographics, and analytics knows where leads originate, and monitors how they are being managed, and see the 360° view of the business. It tracks calls to their Source, tracks ROI on marketing efforts and call tracking is capable of recording calls. It provides invaluable insight to train employees, maximize skill sets and ensures that every customer call is successful.

CallView 360 features include making informed sales and marketing decisions, efficiently determine the ROI, effectively monitor which are generating more sales, use dashboards, insight to training employees, and more.

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Dynamic Interactive

Virtual & Hosted Call Center Services: Telemarketing Software

4.31

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Dynamic Interactive

4.31
★★★★★
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Virtual & Hosted Call Center Services: Telemarketing Software

Convirza Call Tracking

Call Tracking Software, Metrics & Measurement ‚ Convirza

4.15

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Convirza Call Tracking

4.15
★★★★★
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Call Tracking Software, Metrics & Measurement ‚ Convirza

Convirza is a call tracking and marketing analytics software to maximize marketing and make phone calls work. It helps sales, marketing, and customer service analyze and act on calls to generate more revenue and improve customer experience. ...

Convirza’s call tracker precisely measures consumer actions and behavior on calls. Businesses and agencies use call tracking for marketing and business intelligence.

Tracking numbers are unique phone numbers linked to individual customer engagement points. Convirza has every type of tracking numbers including 800 numbers, toll free numbers, vanity numbers and local call tracking numbers. When everything is known about the phone calls its easy to optimize.

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NinjaCat

Marketing Reports, Dashboards and Data Pipelines

4.33

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NinjaCat

4.33
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Marketing Reports, Dashboards and Data Pipelines

NinjaCat is a reporting platform which provides the user with the capability to deliver PPC, SEO, social and call tracking reports to the user’s clients in one user friendly PDF or dashboard. It is designed for digital agencies, helps to convert and retain clients through report generation, campaign management, call tracking and budget monitoring. ...

NinjaCat platform provides tools for PPC reporting, budget monitoring, call tracking, campaign monitoring, SEO reporting, and more. With NinjaCat, digital marketing agencies can generate reports for clients by tracking their calls, monitoring their budgets, and managing their campaigns. Reports on metrics such as click performance, top ads, campaign performance, search trends, demographic data, and more can be automated and presented to clients in white label PDF or dashboard format. SEO progress can be presented to clients through SEO reports created using one of the in-built templates including analytics summaries, topic performance, account performance, or AdWords ad performance.

NinjaCat provides a call tracking tool in order to help agencies prove to clients that their marketing efforts are generating more phone leads. Budget monitoring is facilitated through a centralized budget dashboard which clearly displays all client’s budgets in one place, with color-coding and indicators for those close to overspending or on-target. NinjaCat integrates with call tracking providers including CallRail, CallTrackingMetrics, and Marchex, and through integrations with Google Analytics and AdWords calls can be automatically logged in all systems.

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Mediahawk

Call tracking features for marketing attribution | Mediahawk

4.27

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Mediahawk

4.27
★★★★★
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Call tracking features for marketing attribution | Mediahawk

Mediahawk is an ultimate call tracking system - track calls from both online and offline advertising and easily integrate with CRMs, Google Analytics and AdWords. It helps to acquire customers and increase sales and revenue. ...

Mediahawk call tracking improves marketing ROI and sales conversions by showing a complete picture of attribution through PPC, email, social, print and other marketing campaigns also analyze the complete customer journey. It helps to track all phone calls, easily integration, transperant pricing and customer support and 100% marketing attribution and ROI.

Mediahawk features include detailed call reporting, attribute phone sales to source, keywords, campaigns and more, optimize ads and track calls back to the source keyword, Full integration with analytics and ads, CRMs and bid management platforms and plenty more.

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