Chatfuel Overview

Chatfuel, Meta’s partner, maximizes eCommerce revenue with AI chatbots for WhatsApp, Instagram, Facebook, and websites. Automated sales and marketing are enhanced through this leading platform.

Use Cases

Customers recommend Engagement Management, Advertisement, Communication Management, as the business use cases that they have been most satisfied with while using Chatfuel.

Other use cases:

  • Helpdesk Management
  • Social Media Management
  • Content Management
  • Social Media Marketing
  • Customer Feedback Management
  • Drip Marketing
  • Personalized Marketing
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Business Priorities

Increase Sales & Revenue and Acquire Customers are the most popular business priorities that customers and associates have achieved using Chatfuel.

Other priorities:

  • Enhance Customer Relationships
  • Scale Best Practices
  • Improve ROI
  • Improve Brand Engagement
  • Build Brand Awareness
  • Enter New Markets Internationally Or Locally
  • Grow Market Share
  • Launch New Products
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Chatfuel Use-Cases and Business Priorities: Customer Satisfaction Data

Chatfuel works with different mediums / channels such as Social Media. Facebook. E-Mail etc.

Chatfuel's features include Bot, Widgets, Templates, etc. and Chatfuel support capabilities include Phone Support, Email Support, Chat Support, etc. also Chatfuel analytics capabilities include Analytics, and Custom Reports.

Reviews

"...I also really like that you can duplicate messaging tracks for multiple Facebook pages, which saves time when you're setting up several channels. ...." Peer review by Verified Reviewer, Hospital & Health Care

Chatfuel, ManyChat, Octane AI, Dialogflow, kore.ai, etc., all belong to a category of solutions that help Bot Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Chatfuel

Top Industries

  • Internet
  • Information Technology and Services
  • Information Services

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Chatfuel is popular in Internet, Information Technology And Services, and Information Services and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Chatfuel Use Cases

Why is Chatfuel the best choice for Engagement Management?

What benefits does Chatfuel offer for Communication Management?

What benefits does Chatfuel offer for Helpdesk Management?

What benefits does Chatfuel offer for Social Media Management?

38+ more Business Use Cases

56 buyers and buying teams have used Cuspera to assess how well Chatfuel solved their Bot Platform needs. Cuspera uses 2539 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Bot Platform needs.

Case Studies

COMPANY INDUSTRY CASE STUDIES
Chatfuel case study
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Case Study 3D Mats

Agency Gets 999% ROAS for Ecommerce Client Using Messenger Bot

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Chatfuel case study
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Case Study Bonomi

Startup Builds Messenger Chatbot to Help Hotels Through

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Chatfuel case study
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Case Study HelloFresh

HelloFresh Creates Customer Service Chatbot to Slash Response Times by 76%

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Video

Welcome to Chatfuel’s AI Agents

Video Thumbnail

Frequently Asked Questions(FAQ)

for Chatfuel

What is Chatfuel?

Chatfuel is the chatbot platform for Facebook Messenger. They can answer questions, recommend products, qualify leads, automate tasks, and perform other functions to benefit your brand. They're ideal for brick-and-mortar businesses, e-commerce retailers, nonprofits.

It provides a self-serve platform for building Facebook Messenger chatbots. The platform has an intuitive visual interface that enables non-technical and business users to design and build chatbot flows and establish conversational rules

You can increase sales, reduce costs, and automate support all with Chatfuel. No coding or previous bot building experience is required

What is Chatfuel used for?

Chatfuel is a Bot Platform Software mainly used by its customers to Increase Sales & Revenue and Acquire Customers by Engagement Management, Advertisement and Communication Management .

What are the top features of Chatfuel?

bot, Widgets and Templates are some of the top features of Chatfuel.

Who uses Chatfuel?

Chatfuel is used by Internet, Information Technology And Services and Information Services among other industries.

What are Chatfuel alternatives?

ManyChat, Octane AI, Dialogflow and Kore.Ai are popular alternatives for Chatfuel.
lightning

Peers used Chatfuel for engagement management and advertisement

Chatfuel Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.14/5

Read Reviews (74)
Analytics

4.39/5

Read Reviews (38)
Custom Reports

4.10/5

Read Reviews (263)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.14/5

Read Reviews (74)
Analytics

4.39/5

Read Reviews (38)
Custom Reports

4.10/5

Read Reviews (263)

Software Failure Risk Guidance

?

for Chatfuel

Overall Risk Meter

Low Medium High

Top Failure Risks for Chatfuel

Chatfuel Inc. Profile

Company Name

Chatfuel Inc.

Company Website

//chatfuel.com

HQ Location

Employees

11-50

Social

Financials

SEED