Chatstack Overview

Chatstack supports installation on SSL, ensuring secure chats and protected data. By hosting live chat on your own server, data control remains with you.

Use Cases

Customers recommend Helpdesk Management, Engagement Management, Content Management, as the business use cases that they have been most satisfied with while using Chatstack.

Other use cases:

  • Customer Feedback Management
  • Advertisement
  • Customise Loyalty Program
  • Rating And Review Management
  • Contacts History
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Increase Average Basket Value are the most popular business priorities that customers and associates have achieved using Chatstack.

Chatstack Use-Cases and Business Priorities: Customer Satisfaction Data

Chatstack works with different mediums / channels such as Offline, Support Groups, Website, etc.

Reviews

"...MySQL & PHP based live help customer support solution with visitor statistics, offline messaging...." Peer review from Stardevelop

Chatstack, belong to a category of solutions that help Live Chat. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Chatstack

Top Industries

  • Education
  • Pharmaceuticals
  • Consumer Services

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Chatstack is popular in Education, Pharmaceuticals, and Consumer Services and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Chatstack Use Cases

Why is Chatstack the best choice for Helpdesk Management?

5+ more Business Use Cases

25 buyers and buying teams have used Cuspera to assess how well Chatstack solved their Live Chat needs. Cuspera uses 117 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Live Chat needs.

lightning

Peers used Chatstack for helpdesk management and engagement management

Chatstack Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.09/5 ★

Read Reviews (11)
Analytics

3.53/5 ★

Read Reviews (3)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.09/5 ★

Read Reviews (11)
Analytics

3.53/5 ★

Read Reviews (3)

Software Failure Risk Guidance

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for Chatstack

Top Failure Risks for Chatstack

Chatstack Profile

Company Name

Chatstack

Company Website

https://www.chatstack.com/

HQ Location

Australia

Employees

NA

Social

Financials

NA