ConnectWise Suite Overview

Connectwise-suite offers comprehensive IT management for MSPs under one platform. Features include remote access, RMM, PSA, BDR, NOC, SOC, and SIEM.

Use Cases

Customers recommend Proposal & Quote Management, Helpdesk Management, Engagement Management, as the business use cases that they have been most satisfied with while using ConnectWise Suite.

Other use cases:

  • Collaboration
  • Contract Management
  • Competitive Intelligence
  • Workflow Management
  • Business Development
  • Cross Selling
  • Products & Pricelist Management
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Business Priorities

Acquire Customers and Scale Best Practices are the most popular business priorities that customers and associates have achieved using ConnectWise Suite.

Other priorities:

  • Increase Sales & Revenue
  • Enhance Customer Relationships
  • Improve ROI
  • Improve Visibility
  • Improve Stakeholder Relations
  • Shorten Ramp Up Time
  • Establish Thought Leadership
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ConnectWise Suite Use-Cases and Business Priorities: Customer Satisfaction Data

ConnectWise Suite works with different mediums / channels such as Offline. and On Premises.

ConnectWise Suite's features include Ticketing, Templates, Alerts: Popups & Notifications, etc. and ConnectWise Suite support capabilities include 24/7 Support, Email Support, Chat Support, etc. also ConnectWise Suite analytics capabilities include Custom Reports, and Analytics.

ConnectWise Suite, EmailMeForm, SUMO Scheduler Platform, BASCRM, ConnectWise Control, etc., all belong to a category of solutions that help Business Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for ConnectWise Suite

Top Industries

  • Information Technology and Services
  • Wholesale
  • Transportation/Trucking/Railroad

Popular in

ConnectWise Suite is popular in Information Technology And Services, Wholesale, and Transportation/Trucking/Railroad and is widely used by

Comprehensive Insights on ConnectWise Suite Use Cases

How can ConnectWise Suite enhance your Proposal & Quote Management process?

How efficiently Does ConnectWise Suite manage your Helpdesk Management?

What solutions does ConnectWise Suite provide for Engagement Management?

What benefits does ConnectWise Suite offer for Collaboration?

28+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well ConnectWise Suite solved their Business Intelligence needs. Cuspera uses 645 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Business Intelligence needs.

Case Studies

COMPANY INDUSTRY CASE STUDIES
ConnectWise Suite case study
Information Technology and Services
Information Technology and Services
Case Study eGuard Tech Services

How One MSP Uses Automation to Scale and Deliver Exceptional Service

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ConnectWise Suite case study
Information Technology and Services
Information Technology and Services
Case Study Syrex

How ConnectWise Solutions Brought Order to One MSP’s Chaotic Management System

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ConnectWise Suite case study
Information Technology and Services
Information Technology and Services
Case Study Kogo

How ConnectWise Products Helped One MSP Triple in Size

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Frequently Asked Questions(FAQ)

for ConnectWise Suite

What is ConnectWise Suite?

ConnectWise Suite is a Business Management Software that enables to create efficiencies in all areas of business by delivering the products and services needed and providing a complete view of every aspect of business from a single platform.

ConnectWise Suite offers speed and performance, endless scalability and service delivery flexibility, access to the industry’s largest third-party ecosystem, and data unification to offer unmatched insight into business, clients, and services. It allows us to release smaller updates quickly and frequently to minimize sweeping changes across the platform.

ConnectWise Suite features include running a business more efficiently, strengthening sales and marketing, embracing the digital transformation, streamline client support, simplify finance and billing, resolve technical issues, recover critical data in no time, reinforce cybersecurity defense, and more.

What is ConnectWise Suite used for?

ConnectWise Suite is a Business Intelligence Software mainly used by its customers to Acquire Customers and Scale Best Practices by Proposal & Quote Management, Helpdesk Management and Engagement Management .

What are the top features of ConnectWise Suite?

Ticketing, Templates and Alerts: popups & Notifications are some of the top features of ConnectWise Suite.

Who uses ConnectWise Suite?

ConnectWise Suite is used by Information Technology And Services, Wholesale and Transportation/Trucking/Railroad among other industries.

What are ConnectWise Suite alternatives?

EmailMeForm, SUMO Scheduler Platform, BASCRM and ConnectWise Control are popular alternatives for ConnectWise Suite.

Where is ConnectWise Suite located?

ConnectWise Suite is headquartered at 4110 George Rd., Suite 200, Tampa, FL 33634, USA.
lightning

Peers used ConnectWise Suite for proposal & quote management and helpdesk management

ConnectWise Suite Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.12/5 ★

Read Reviews (63)
Analytics

4.06/5 ★

Read Reviews (28)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.12/5 ★

Read Reviews (63)
Analytics

4.06/5 ★

Read Reviews (28)

Software Failure Risk Guidance

?

for ConnectWise Suite

Overall Risk Meter

Low Medium High

Top Failure Risks for ConnectWise Suite

ConnectWise, LLC. News

ConnectWise Empowers MSPs to Strengthen Cybersecurity and Data Protection with Groundbreaking Innovations - GlobeNewswire

ConnectWise introduces new cybersecurity and data protection innovations to help managed service providers (MSPs) enhance their services.

05/11/2024 - source

ConnectWise Introduces PSA in Asio, Revolutionizing the Partner Experience with a Modern, Intuitive PSA Experience - GlobeNewswire

ConnectWise launches a new PSA in Asio, offering partners a modern and user-friendly experience.

05/11/2024 - source

ConnectWises Asio Platform Recognized as CRN 2024 Product of the Year Finalist - GlobeNewswire

ConnectWise's Asio Platform is a finalist for CRN's 2024 Product of the Year award.

29/10/2024 - source

ConnectWise, LLC. Feeds

ConnectWise Appoints David Raissipour as the Chief Product and Technology Officer

ConnectWise appoints David Raissipour as Chief Product and Technology Officer, enhancing their executive team.

24/11/2024 - source

ConnectWise Appoints David Raissipour as the Chief Product and Technology Officer - GlobeNewswire

ConnectWise has appointed David Raissipour as the new Chief Product and Technology Officer.

24/11/2024 - source

ConnectWise Announces CEO Transition: Manny Rivelo Appointed as CEO, Jason Magee to Step Down - GlobeNewswire

ConnectWise announced a change in leadership as Manny Rivelo is appointed CEO, replacing Jason Magee, who is stepping down.

22/09/2024 - source

ConnectWise, LLC. Profile

Company Name

ConnectWise, LLC.

Year Founded

1982

HQ Location

4110 George Rd., Suite 200, Tampa, FL 33634, USA

Employees

501-1000

Social

Financials

M&A