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Conversica: Reviews, Testimonials and Expert Opinions
(5695)Conversica - Engage Prospects and Customers in Authentic Conversations over Email or SMS
Top 34 Conversica Alternatives
Drift
Revenue Acceleration Platform for personalized customer experiences
Drift is a Revenue Acceleration Platform that helps deliver personalized customer experiences in real time. The software combines Conversational Marketing and Conversational Sales, helping the marketing and sales teams to work together and deliver better customer experiences across the complete customer lifecycle. ...
Drift’s custom scripted chatbot, the AI-powered qualification bot, which is a self learning engine and continuously improves the answering experience for buyers, automatically qualifies the leads and sets up the next step in the engagement process. Drift Intel identifies the customer and collects past experience data, linking it with the current needs to give the customer conversation a personalized experience.
The Conversational Sales module helps build a healthy pipeline with the automatically qualified prospects, providing access to centralised data on the target customer behaviour and other insights. Real-time notifications to Sales reps helps them connect instantly with the target accounts, and saves time in setting up meetings. Drift Analytics and Insights provides website engagement metrics, and insights on what customers care for, helping in working out customer strategy, optimize engagement and ROI.
Qualified
Conversational sales and marketing platform to meet with VIPs in real time
Qualified is a Conversational Marketing platform that helps to meet with VIPs in real-time using live chat, chatbots, voice calls, and screen sharing. It allows buyers and sales reps to connect through real-time website conversations. ...
Qualified Live Chat and Chatbot platforms help companies capture more leads and grow their pipeline by taking action. It has influenced opportunities, pipeline, and deals won. It creates custom chatbots to engage visitors, qualifies prospects, and capture leads.
Instabot
A Conversion Chatbot for Your Website
Instabot a Marketing Attribution platform is a conversion chatbot that understands the users, and then curates information, answers questions, captures contacts, and books meetings instantly. It helps to increase sales and revenue and improve ROI. ...
Instabot is a smart chatbot. Leveraging AI functionality and natural language processing (NLP), Instabot can gain knowledge quickly and answer hundreds of questions over time. It supports live chat with customers as well as see rich bot analytics, suggestions for optimization, and edit the bot on the fly.
Instabot features that increase conversions, understand the users and enhance lead generation include intuitive builder, schedule meetings directly in the bot, analyze and track popular bot flow, robust user-profiles, and many more.
Customers.ai
B2C outbound marketing and sales automation for marketers and business owners
Customers.ai is a B2C outbound marketing and sales automation tool to use and created with marketers and business owners in mind. Customers.ai offers simple solutions to big problems. Find more, ...
MessageBird
An omnichannel communications platform built for global scale
MessageBird is an Omnichannel Communication platform to talk to the customers over any channel, for any use case, anywhere in the world. It helps to improve every interaction from personalized support and custom notifications to optimized authentications and video meetings. ...
It helps to improve the quality of existing channels like SMS, Voice or Email also adopts new ways of communicating through WhatsApp, Instagram or Google Maps and unifies all the communications into one shared inbox. It also helps with automated conversations and workflows to collect critical information upfront, reduce manual tasks, implement self-service flows, and route chats to the right agent.
Some of its features include marketing messages, push notifications, order updates, delivery alerts, two-way messaging, one-click video meetings, call-to-chat deflections, IVRs, chatbots and more.
Verint Messaging
Customer Engagement on Private Messaging Channels
Verint Messaging helps companies offer outstanding customer experiences on the messaging channels that customers use every day with personalized conversations, intelligent automation, and actionable analytics. ...
Verint message unifies all the message channels into a single agent desktop and intelligently sends customer queries to the most appropriate agent based on context to ensure quick service, lower support costs, and nurture customer relationships.
Giosg
Sales Acceleration Platform with live chat, AI chatbots and interactive forms
Giosg is a Sales Acceleration Platform trusted by over 1200 companies worldwide that helps to successfully increase conversions and speed up the lead to deal process by engaging directly with the most valuable leads, at the right time with conversational marketing, sales and support solutions, like targeted live chat, AI chatbots and interactive forms. ...
It helps to identify and prioritize website visitors who are most likely to convert into sales with AI-powered solutions and automatically qualify and capture leads with conversational interactive bots. It speeds up the lead process by connecting the hot leads directly to the right sales team through real-time chat, video, or voice calls. Also, supports visitors online and provides a personalized customer experience.
Its features are converting visitors into customers in real-time with Live Chat, optimizes the website conversions and captures 4X more leads with drag-and-drop Interaction Builder, maximizes the ROI with custom features, and more.
Sparkcentral
Customers service that fits their lifestyle
Sparkcentral offers a SaaS platform for digital customer service to listen, support, and engage with the customers on channels they love. It provides a turnkey enterprise contact center solution integrating a wide range of asynchronous communication channels. It helps to establish thought leadership, enhance customer relationships and acquire customers. ...
Sparkcentral is a single platform with an Automated Message Distribution (AMD) engine that supports high-growth message volumes like the Automated Call Distribution (ACD). It integrates seamlessly into the enterprise contact center and also features a Virtual Agent Framework to let AI-powered chatbots collaborate with live agents in a way that yields the highest agent productivity and best customer experience.
Some of its features include managing all channels with one universal queue, move social conversations from public to private, bridge IVR and voice to messaging channels, take live chat to messaging during out-of-office hours and plenty more.
Drift
Revenue Acceleration Platform for personalized customer experiences
Conversica excels in AI-driven engagement and lead management, ideal for enterprises in financial services and education. Drift focuses on playbook creation and robust integration, catering to large enterprises in IT and HR sectors. While Conversica enhances customer relationships through personalized AI interfaces, Drift offers extensive support and flexibility in communication, making it a powerful tool for varied market needs. ...
Customers.ai
B2C outbound marketing and sales automation for marketers and business owners
Conversica and Customers.ai both excel in different areas of conversational marketing solutions. Conversica is strong in AI-powered engagement and lead management for enterprise and mid-market segments, focusing on increasing sales and revenue. Customers.ai, however, emphasizes engagement through social media and communication management for large enterprises, with goals like customer acquisition and market growth. While Conversica prioritizes email-based interactions, Customers.ai leverages social media, making each suitable for distinct marketing strategies. ...
Verint Messaging
Customer Engagement on Private Messaging Channels
Conversica and Verint Messaging both excel in the conversational marketing realm but cater to different needs. Conversica is tailored for enterprises seeking to boost sales through AI-powered engagement and lead conversion across email and web platforms. Verint Messaging shines in social media engagement and customer feedback for businesses eager to refine digital interactions and build brand awareness. Each product provides distinct features and support options, reflecting their respective focuses on lead engagement versus social media communication management. ...
Qualified
Conversational sales and marketing platform to meet with VIPs in real time
Conversica and Qualified are both key players in conversational marketing but cater to different strengths. Conversica shines with AI-powered automation for sales and lead management, offering comprehensive support and integration mainly for large enterprises. Qualified focuses on engagement with efficient lead capturing, attractive to mid-market businesses, and thriving in the computer software industry. Each product aligns its capabilities to distinct operational workflows, making them uniquely suitable for varied business environments. ...
Sparkcentral
Customers service that fits their lifestyle
Conversica and Sparkcentral offer distinct strengths in the Conversational Marketing space. Conversica excels with its robust AI-powered lead engagement and conversion management, tailored for enterprises seeking to boost sales and enhance customer relationships. In contrast, Sparkcentral shines with its focus on social media engagement and helpdesk management, ideal for companies aiming to enhance customer interactions through diverse communication channels. Both offer extensive support options, but Conversica aligns more with complex enterprise needs, whereas Sparkcentral caters to a broader range of client sizes and industries. ...
MessageBird
An omnichannel communications platform built for global scale
Conversica and MessageBird are both essential tools in the conversational marketing landscape. Conversica specializes in nurturing leads and boosting sales through robust AI-powered features. It caters mainly to enterprise-level organizations in software and financial services. MessageBird, conversely, focuses on enhancing communication management with strong integration capabilities. It is widely used by large enterprises in the internet and IT services sectors. Both products offer 24/7 support but differ in their primary user segments and core functionalities. ...
Instabot
A Conversion Chatbot for Your Website
Conversica is tailored for large-scale operations, focusing on sophisticated lead engagement and management tools that enhance sales and customer acquisition. Instabot, while offering a compact feature set, stands out in internet-centric industries, providing nimble solutions for social media and lead generation. Both offer 24/7 support, but Conversica provides more comprehensive support options. Businesses should consider Conversica for broad-ranging enterprise needs and Instabot for focused internet and social media engagement strategies. ...
Dashly
Dashly conversation platform
Conversica and Dashly cater to different segments in the conversational marketing space. Conversica supports robust lead engagement and conversion with stellar AI-driven capabilities, ideal for large enterprises looking to scale internationally. Dashly, however, shines in smaller settings, excelling at managing internal communication and customer relationships. Choosing between them depends on whether you prioritize AI-driven lead management on a large scale or versatile engagement tools better suited for internal communications and smaller sectors. ...
Giosg
Sales Acceleration Platform with live chat, AI chatbots and interactive forms
Conversica offers an extensive set of capabilities for conversational marketing, particularly excelling in AI-driven engagement management and lead analytics. It supports a diverse range of industries, fitting large enterprises and mid-market companies well. Giosg, on the other hand, shines in specific industries like banking and real estate, offering streamlined communication management. While Conversica provides comprehensive support with tools like email and analytics, Giosg focuses on chat and phone support, catering to industries seeking direct customer interaction. ...
Verloop
Verloop - Sign up now to boost your Customer Experience.
Verloop is an automation platform designed to offer customer support and engagement. It helps businesses deliver customer support, generate more leads, qualify leads, push relevant offers and more. ...
Verloop features include acquiring leads, engaging customers, extending support, create multilingual bots, be omnipresent, connect, sync data and automate workflows, a dashboard that will give detailed insights, lead generation, build better buying experiences, bid adieu to abandonment issues, improve marketing spend with efficiency, and more.
Whisbi Platform
Whisbi: Conversational Sales & Marketing Platform
Whisbi Platform is a conversational commerce solution designed for live engagement and sales conversion. It connects brands to their web audience in a seamless and new way and combines the benefits of an open B2C webinar with a chat. ...
Whisbi Platform allows users to embed a call-to-action button on the company's website. Whisbi Platform offers a reporting feature to track customer activity from the start to gain information in order to make more informed decisions about customer support and marketing activities. The conversational Chabot feature helps companies engage with leads and convert these leads into customers. Support is provided via a knowledge base.
By clicking the button initiates real-time video communication between customers and the service representative. At the end of the communication, the customers can share experiences regarding their purchases on social media. Users can also embed the live chat feature on their website to address customer queries more efficiently.
Hustle
Peer to Peer Texting Platform
Hustle is the leading P2P text messaging platform for nonprofits, politics, labor, education, and government. It helps to improve internal communications and scale best practices. Hustle helps to ...
Hustle stays focused on the audience and goals, maximizes the value of real connection, one-to-one personal messaging making people more inclined to listen, and engage one-on-one with as many people and scale to success.
Continually
Continually - Never miss a lead from your website. Convert more website visitors to customers by responding automatically.
Automat Conversational AI platform
Conversational AI for Ecommerce
Automat Conversational AI platform enables personalized one-to-one communications via conversational ads, messaging, web chat, and voice assistants. It helps to improve brand engagement and increase sales and revenue. ...
It brings the power of sales conversations to the website. It drives sales and builds trust at an unbelievable scale.
Automat Conversational AI technology platform enables brands to optimize and maximize their benefits at every possible turn. Its conversational experiences provides marketing and sales lift along with keeping the customers happier. Using AI technologies like conversation creator, automating conversation, product inventory management, and many more brings the power of sales conversations to eCommerce—at scale.
Solvemate
Automating Customer Service through meaningful conversations
Solvemate is a customer service automation platform that empowers customer service departments with automation and insights to provide the right help at the right time for the customers that starts with a chatbot conversation. It enables to deliver exceptional self-service which exceeds customer expectations, drives loyalty and grows lifetime customer value using the power of conversational AI. ...
Solvemate helps to improve the service experience and automate the customer requests for more meaningful conversations. It is built around asking the right questions, at the right time and actively guiding people to the right answer saving time and delivering quality customer service empowering less repetitive requests and frustration, more relationship building. It helps to discover the true power of self-service with Customer Service Automation.
Some of its features include Solvemate channels like WhatsApp and other messenger platforms, Contextual conversation engine to precisely understand the customers, Automation builder to model the customer service process and streamline service requests, Personalizations for meaningful conversations and so on.
Saysimple
Customer Communication Management Software
Saysimple is a Customer Communication Platform bringing a wide range of different channels together into a single communication core. This helps resolve issues quickly with positive outcomes, such as streamlining customer journeys, increasing customer satisfaction and a better ROI for organizations building stronger relationships between companies and their customers. ...
Saysimple helps in answering the questions with ease on the channels they’re comfortable with. It analyzes the performance and productivity with deeper insights, securely integrated with customer contact software that helps manage customers and the team.
It helps in implementing WhatsApp business, enabling agent collaboration, reducing resolution times, transferring conversations into conversions, preferred customer communication channels and so on.
DeskMoz
24x7 Live Chat Outsourcing service providing exemplary customer services
DeskMoz is a conversational marketing platform of 24x7 in-house operators for live chat, email management service and tickets management on the business website. DeskMoz helps to get the maximum out of the business with live chat support at the minimum cost and with minimum management. ...
DeskMoz’s in-house professional Outsource Chat Service live chat agents cost just a fraction of the in-house team budget. It helps with real-time sales lead notification via SMS and email, insightful dashboard, dedicated manager and a lot more. And every single message being sent to the invaluable website visitors results in more onsite conversion, lead generation and customer satisfaction.
Salient features of DeskMoz are 24x7 (350+ days) managed chat service, Committed uptime of more than 99%, Professional chat agents custom trained, Expert service methodology, White label chat software and services, Free set-up & customization of the free software and many more.
Spectrm
End-To-End Conversational Marketing For Enterprises & Startups
Spectrm is a conversational marketing and intelligence platform that helps to unlock insights and revenue with smarter chatbots and automates the growth of the biggest messaging channels. It helps to scale best practices and improve ROI. ...
Spectrm helps to build a direct relationship with every customer at scale and provides superpowers to build a bot that the customers require by designing, measuring and optimizing the conversational marketing in one place. It even helps to design conversations, understand customers and also automates customer acquisition and customer experience with inbound chat funnels.
Some of its features include conversion designer, product feed integration, event tracking, lead lister audience segmentation, performance analytics, drip campaign builder, entrypoint generator, conversion mapper and many more.
