Home Conversational Marketing Customers.ai Customers.ai Alternatives
Customers.ai: Reviews, Testimonials and Expert Opinions
(3999)B2C outbound marketing and sales automation for marketers and business owners
Top 42 Customers.ai Alternatives
Drift
Revenue Acceleration Platform for personalized customer experiences
Drift is a Revenue Acceleration Platform that helps deliver personalized customer experiences in real time. The software combines Conversational Marketing and Conversational Sales, helping the marketing and sales teams to work together and deliver better customer experiences across the complete customer lifecycle. ...
Drift’s custom scripted chatbot, the AI-powered qualification bot, which is a self learning engine and continuously improves the answering experience for buyers, automatically qualifies the leads and sets up the next step in the engagement process. Drift Intel identifies the customer and collects past experience data, linking it with the current needs to give the customer conversation a personalized experience.
The Conversational Sales module helps build a healthy pipeline with the automatically qualified prospects, providing access to centralised data on the target customer behaviour and other insights. Real-time notifications to Sales reps helps them connect instantly with the target accounts, and saves time in setting up meetings. Drift Analytics and Insights provides website engagement metrics, and insights on what customers care for, helping in working out customer strategy, optimize engagement and ROI.
Verint Messaging
Customer Engagement on Private Messaging Channels
Verint Messaging helps companies offer outstanding customer experiences on the messaging channels that customers use every day with personalized conversations, intelligent automation, and actionable analytics. ...
Verint message unifies all the message channels into a single agent desktop and intelligently sends customer queries to the most appropriate agent based on context to ensure quick service, lower support costs, and nurture customer relationships.
Sparkcentral
Customers service that fits their lifestyle
Sparkcentral offers a SaaS platform for digital customer service to listen, support, and engage with the customers on channels they love. It provides a turnkey enterprise contact center solution integrating a wide range of asynchronous communication channels. It helps to establish thought leadership, enhance customer relationships and acquire customers. ...
Sparkcentral is a single platform with an Automated Message Distribution (AMD) engine that supports high-growth message volumes like the Automated Call Distribution (ACD). It integrates seamlessly into the enterprise contact center and also features a Virtual Agent Framework to let AI-powered chatbots collaborate with live agents in a way that yields the highest agent productivity and best customer experience.
Some of its features include managing all channels with one universal queue, move social conversations from public to private, bridge IVR and voice to messaging channels, take live chat to messaging during out-of-office hours and plenty more.
Qualified
Conversational sales and marketing platform to meet with VIPs in real time
Qualified is a Conversational Marketing platform that helps to meet with VIPs in real-time using live chat, chatbots, voice calls, and screen sharing. It allows buyers and sales reps to connect through real-time website conversations. ...
Qualified Live Chat and Chatbot platforms help companies capture more leads and grow their pipeline by taking action. It has influenced opportunities, pipeline, and deals won. It creates custom chatbots to engage visitors, qualifies prospects, and capture leads.
Instabot
A Conversion Chatbot for Your Website
Instabot a Marketing Attribution platform is a conversion chatbot that understands the users, and then curates information, answers questions, captures contacts, and books meetings instantly. It helps to increase sales and revenue and improve ROI. ...
Instabot is a smart chatbot. Leveraging AI functionality and natural language processing (NLP), Instabot can gain knowledge quickly and answer hundreds of questions over time. It supports live chat with customers as well as see rich bot analytics, suggestions for optimization, and edit the bot on the fly.
Instabot features that increase conversions, understand the users and enhance lead generation include intuitive builder, schedule meetings directly in the bot, analyze and track popular bot flow, robust user-profiles, and many more.
Conversica
Conversica - Engage Prospects and Customers in Authentic Conversations over Email or SMS
Conversica AI Assistants can be used to engage customers and prospects in conversations over email or SMS. This platform is used by companies to drive customer conversations at scale. AI ...
The system uses machine learning and training of responses to improve accuracy and quality of AI. Conversica integrates with all major CRM
Giosg
Sales Acceleration Platform with live chat, AI chatbots and interactive forms
Giosg is a Sales Acceleration Platform trusted by over 1200 companies worldwide that helps to successfully increase conversions and speed up the lead to deal process by engaging directly with the most valuable leads, at the right time with conversational marketing, sales and support solutions, like targeted live chat, AI chatbots and interactive forms. ...
It helps to identify and prioritize website visitors who are most likely to convert into sales with AI-powered solutions and automatically qualify and capture leads with conversational interactive bots. It speeds up the lead process by connecting the hot leads directly to the right sales team through real-time chat, video, or voice calls. Also, supports visitors online and provides a personalized customer experience.
Its features are converting visitors into customers in real-time with Live Chat, optimizes the website conversions and captures 4X more leads with drag-and-drop Interaction Builder, maximizes the ROI with custom features, and more.
MessageBird
An omnichannel communications platform built for global scale
MessageBird is an Omnichannel Communication platform to talk to the customers over any channel, for any use case, anywhere in the world. It helps to improve every interaction from personalized support and custom notifications to optimized authentications and video meetings. ...
It helps to improve the quality of existing channels like SMS, Voice or Email also adopts new ways of communicating through WhatsApp, Instagram or Google Maps and unifies all the communications into one shared inbox. It also helps with automated conversations and workflows to collect critical information upfront, reduce manual tasks, implement self-service flows, and route chats to the right agent.
Some of its features include marketing messages, push notifications, order updates, delivery alerts, two-way messaging, one-click video meetings, call-to-chat deflections, IVRs, chatbots and more.
OM3 Email Marketing Platform
Email marketing automation that’s smart, fast, and loaded with the right features.
OM3 Email Marketing Platform is email marketing automation that's smart, fast, and loaded with the right features and services. It helps to acquire customers and increase sales and revenue. OM3 ...
Some of its features include drag and drop email campaign creation, Reporting for Data-Driven Email Marketers, email automation to follow-up leads, integrations to leverage data, and many more.
Teads
The Global Media Platform | Teads
Teads is a Global Media Platform to access the world’s best publishers to distribute ads. It reduces tech friction, drives guaranteed outcomes, and increase scale. It offers innovative outstream ...
Teads Studio is an interactive creative and data platform helping advertisers create beautiful, data-powered, interactive video and display ads. The Teads ad manager empowers advertisers with the world’s only cost-per-completed-view (CPCV) programmatic buying platform. Its end-to-end platform delivers full-funnel, outcome-oriented advertising powered by cutting-edge creative technology and AI-driven optimization.
Instapage
Instapage - The Advertising Conversion Cloud‚
Instapage is a Conversion Rate Optimization Software. Instapage is a service that lets to build landing pages for online marketing and promotion campaigns with ease. It offers features such as A/B ...
The Instapage platform has five tools that provide an end-to-end solution: landing page builder, integrations ecosystem, publishing tools, optimization & analytics system, and a team/client collaboration layer. Instapage provides the collaboration solution for streamlining the design review process.
ManyChat
Chat Marketing that Automate and Combine Facebook Messenger and SMS to Grow Business
ManyChat is a FaceBook Messenger bot marketing platform that allows to engage with the customer 24/7. It automates and combines Facebook Messenger and SMS to deliver chat based marketing and grow business. It helps to grow market share and improve ROI. ...
ManyChat helps to engage with customers through intereactive and tailored content. With this tool, sales and marketing teams can sell products, book appointments, nurture leads, capture contact info, and build relationships all through Messenger. .With interactive conversations that guide product selection, it enables customers to make purchases all within Facebook Messenger. It helps to advertise, market, and sell products nonstop.
ManyChat features include increasing ROI by responding to the buyers instantly, process payments automatically, connect with Shopify, and recover lost sales, leverage social media conversations and customer responses to promote products and many more.
Leadpages
Leadpages Landing Page Builder & Lead Gen Software
Leadpages is a landing page builder tool. Leadpages is a cloud-based landing page builder and lead generation solution designed for small and midsize businesses. It helps them publish landing pages, drive web traffic and capture new leads for their marketing campaigns. ...
The Primary Features of Leadpages include a page builder and editor, custom templates, ROI tracking and more. Leadpages enables marketers to create mobile-responsive landing pages and pop-up boxes using customizable templates. It offers an integrated Facebook ad-builder tool to pull content from Facebook pages and create marketing ads. The solution offers a variety of customer targeting and segmenting tools to create and run campaigns for a dedicated audience.
Leadpages helps businesses connect their campaigns with other marketing tools such as webinar platforms, payment processors, email automation and more. Users can also view the performance of their campaigns through a real-time dashboard and analyze their ROIs.
Linkedin Talent
Recruiting Solutions for the Perfect Hire
Linkedin Talent is a Recruiting tool that helps to hire and develop the team. It helps to quickly find, connect with, and manage candidates. Develops employee's skills with the online learning platform, and also helps to measure and improve employee engagement. ...
Its features are access to the world’s largest professional network and important insights, personalized messaging to engage candidates, personalized recommendations to match where people are in their careers, ongoing feedback and insights to improve employees' work experience and more.
Apester Platform
Mobile Marketing Platform to entertain and grow your community.
Apester is a mobile marketing platform for the creation and distribution of mobile-friendly interactive content, engaging the users in the narratives they read. It helps to establish thought leadership and increase sales and revenue. ...
Apester seamlessly blends visual stories into content to make it come live. It bridges the gap between consumer expectations of digital media and the ability of publishers and brands to meet the demands. It provides the tools that enable the creation, distribution, and monetization of the interactive, visual, fun content experiences.
Apester features include creating Snapchat-style stories, polls, and quizzes that engage audiences, boost engagement and monetization opportunities by using automatic, contextual, and personalized distribution tools, monetize stories with streaming video ad inventory and many more.
Vidello
A video software built for marketing and eLearning.
Vidello is a video hosting and marketing platform that provides businesses with a suite of tools designed to enrich video marketing experiences and drive revenue through video. It helps entrepreneurs and startups to increase sales, customer experience and build business better with video. ...
Vidello’s video management and hosting platform offers instant streaming, A/B split testing, and advanced video analytics, alongside customizable branding, conversion tracking, and marketing call to actions. It enhances website conversions and helps customers to learn better with Vidello.
With Vidello's features, users can create a review or demo videos for eCommerce sites, landing pages, membership sites, and review blogs. Its features include Player, Video Management, Video SEO, Lower Third Animations, Interactive Polls, Gif Creator, and more.
Drift
Revenue Acceleration Platform for personalized customer experiences
Customers.ai and Drift are key players in the Conversational Marketing space, each with distinct strengths. Customers.ai excels in social media engagement and compliance, making it ideal for large enterprises in marketing sectors aiming to manage communications and generate leads. Drift stands out with its robust website and email integration paired with powerful AI features, perfectly suited for large enterprises in tech-centric industries seeking to enhance customer acquisition and engagement strategies. ...
Conversica
Conversica - Engage Prospects and Customers in Authentic Conversations over Email or SMS
Conversica and Customers.ai both excel in different areas of conversational marketing solutions. Conversica is strong in AI-powered engagement and lead management for enterprise and mid-market segments, focusing on increasing sales and revenue. Customers.ai, however, emphasizes engagement through social media and communication management for large enterprises, with goals like customer acquisition and market growth. While Conversica prioritizes email-based interactions, Customers.ai leverages social media, making each suitable for distinct marketing strategies. ...
Verint Messaging
Customer Engagement on Private Messaging Channels
Customers.ai is tailored for large enterprises in marketing and media sectors, excelling in customer acquisition and campaign management with features like custom reports and extensive integrations, leveraging channels like Facebook and websites. Verint Messaging, suited for a wider range of industries, enhances customer relations and brand engagement with comprehensive analytics and security features, and takes advantage of social media and phone channels. ...
Qualified
Conversational sales and marketing platform to meet with VIPs in real time
Customers.ai and Qualified are both leaders in the Conversational Marketing space. Customers.ai excels in engagement management with robust advertisement capabilities, aimed at large enterprises in marketing and media. It helps acquire customers and improve ROI with strong social media integration. Qualified focuses on lead generation and conversion management, benefiting mid-market and enterprise clients in software and government. It increases sales and leverages website-based engagements, offering reliable analytics and integration features. ...
Sparkcentral
Customers service that fits their lifestyle
Customers.ai and Sparkcentral both serve as pivotal tools in the Conversational Marketing space, each offering distinct capabilities tailored to varied business needs. Customers.ai leans heavily towards social media and advertisement-driven strategies, with robust integration and analytics support. In contrast, Sparkcentral focuses more on social media management and enhancing customer experiences across utilities and telecommunications sectors. These differences highlight their suitability for specific industry needs and customer segment targets. ...
MessageBird
An omnichannel communications platform built for global scale
Customers.ai and MessageBird both provide solutions in the Conversational Marketing category but cater to different business needs. Customers.ai excels in lead generation and engagement management and is favored by large enterprises in marketing and advertising. It offers robust features like custom reports and AI-powered tools. MessageBird focuses on communication management and internal communication improvement, attracting a diverse range of industries, including information technology. It provides strong integration capabilities and comprehensive security features. ...
Instabot
A Conversion Chatbot for Your Website
Both Customers.ai and Instabot serve the conversational marketing category but cater to different user needs. Customers.ai excels in engagement and communication management with a robust feature set suitable for large enterprises, emphasizing lead generation and market growth. Instabot focuses on lead qualification and social media management, making it a versatile solution for a broader range of business sizes and industries, including internet and industrial engineering. ...
Dashly
Dashly conversation platform
Customers.ai and Dashly are both key players in the Conversational Marketing category. Customers.ai excels in robust multi-channel engagement, notably via social media and Facebook, favored by enterprises in marketing and education sectors. Dashly, however, focuses on user-friendly email and chat solutions, meeting the needs of IT services and design industries. Noticeably, Customers.ai offers comprehensive support and features, while Dashly is more niche. Choices depend on specific user needs for reach and functionality. ...
Giosg
Sales Acceleration Platform with live chat, AI chatbots and interactive forms
Customers.ai excels in the Conversational Marketing domain with comprehensive engagement capabilities, especially in social media and Facebook, while Giosg focuses on lead generation and conversion management, leaning more toward chat and website interactions. Both products support customer acquisition, but Customers.ai is more dedicated to large enterprises in marketing and media, whereas Giosg caters to industries like insurance and real estate. Vendor support is robust in both offerings, with Customers.ai providing a wider range of support channels. ...
Verloop
Verloop - Sign up now to boost your Customer Experience.
Verloop is an automation platform designed to offer customer support and engagement. It helps businesses deliver customer support, generate more leads, qualify leads, push relevant offers and more. ...
Verloop features include acquiring leads, engaging customers, extending support, create multilingual bots, be omnipresent, connect, sync data and automate workflows, a dashboard that will give detailed insights, lead generation, build better buying experiences, bid adieu to abandonment issues, improve marketing spend with efficiency, and more.
Whisbi Platform
Whisbi: Conversational Sales & Marketing Platform
Whisbi Platform is a conversational commerce solution designed for live engagement and sales conversion. It connects brands to their web audience in a seamless and new way and combines the benefits of an open B2C webinar with a chat. ...
Whisbi Platform allows users to embed a call-to-action button on the company's website. Whisbi Platform offers a reporting feature to track customer activity from the start to gain information in order to make more informed decisions about customer support and marketing activities. The conversational Chabot feature helps companies engage with leads and convert these leads into customers. Support is provided via a knowledge base.
By clicking the button initiates real-time video communication between customers and the service representative. At the end of the communication, the customers can share experiences regarding their purchases on social media. Users can also embed the live chat feature on their website to address customer queries more efficiently.
Hustle
Peer to Peer Texting Platform
Hustle is the leading P2P text messaging platform for nonprofits, politics, labor, education, and government. It helps to improve internal communications and scale best practices. Hustle helps to ...
Hustle stays focused on the audience and goals, maximizes the value of real connection, one-to-one personal messaging making people more inclined to listen, and engage one-on-one with as many people and scale to success.
Continually
Continually - Never miss a lead from your website. Convert more website visitors to customers by responding automatically.
Automat Conversational AI platform
Conversational AI for Ecommerce
Automat Conversational AI platform enables personalized one-to-one communications via conversational ads, messaging, web chat, and voice assistants. It helps to improve brand engagement and increase sales and revenue. ...
It brings the power of sales conversations to the website. It drives sales and builds trust at an unbelievable scale.
Automat Conversational AI technology platform enables brands to optimize and maximize their benefits at every possible turn. Its conversational experiences provides marketing and sales lift along with keeping the customers happier. Using AI technologies like conversation creator, automating conversation, product inventory management, and many more brings the power of sales conversations to eCommerce—at scale.
Solvemate
Automating Customer Service through meaningful conversations
Solvemate is a customer service automation platform that empowers customer service departments with automation and insights to provide the right help at the right time for the customers that starts with a chatbot conversation. It enables to deliver exceptional self-service which exceeds customer expectations, drives loyalty and grows lifetime customer value using the power of conversational AI. ...
Solvemate helps to improve the service experience and automate the customer requests for more meaningful conversations. It is built around asking the right questions, at the right time and actively guiding people to the right answer saving time and delivering quality customer service empowering less repetitive requests and frustration, more relationship building. It helps to discover the true power of self-service with Customer Service Automation.
Some of its features include Solvemate channels like WhatsApp and other messenger platforms, Contextual conversation engine to precisely understand the customers, Automation builder to model the customer service process and streamline service requests, Personalizations for meaningful conversations and so on.
Saysimple
Customer Communication Management Software
Saysimple is a Customer Communication Platform bringing a wide range of different channels together into a single communication core. This helps resolve issues quickly with positive outcomes, such as streamlining customer journeys, increasing customer satisfaction and a better ROI for organizations building stronger relationships between companies and their customers. ...
Saysimple helps in answering the questions with ease on the channels they’re comfortable with. It analyzes the performance and productivity with deeper insights, securely integrated with customer contact software that helps manage customers and the team.
It helps in implementing WhatsApp business, enabling agent collaboration, reducing resolution times, transferring conversations into conversions, preferred customer communication channels and so on.
DeskMoz
24x7 Live Chat Outsourcing service providing exemplary customer services
DeskMoz is a conversational marketing platform of 24x7 in-house operators for live chat, email management service and tickets management on the business website. DeskMoz helps to get the maximum out of the business with live chat support at the minimum cost and with minimum management. ...
DeskMoz’s in-house professional Outsource Chat Service live chat agents cost just a fraction of the in-house team budget. It helps with real-time sales lead notification via SMS and email, insightful dashboard, dedicated manager and a lot more. And every single message being sent to the invaluable website visitors results in more onsite conversion, lead generation and customer satisfaction.
Salient features of DeskMoz are 24x7 (350+ days) managed chat service, Committed uptime of more than 99%, Professional chat agents custom trained, Expert service methodology, White label chat software and services, Free set-up & customization of the free software and many more.
Spectrm
End-To-End Conversational Marketing For Enterprises & Startups
Spectrm is a conversational marketing and intelligence platform that helps to unlock insights and revenue with smarter chatbots and automates the growth of the biggest messaging channels. It helps to scale best practices and improve ROI. ...
Spectrm helps to build a direct relationship with every customer at scale and provides superpowers to build a bot that the customers require by designing, measuring and optimizing the conversational marketing in one place. It even helps to design conversations, understand customers and also automates customer acquisition and customer experience with inbound chat funnels.
Some of its features include conversion designer, product feed integration, event tracking, lead lister audience segmentation, performance analytics, drip campaign builder, entrypoint generator, conversion mapper and many more.
