Cvent Event Management Overview

Cvent provides software for event management, marketing, and attendee engagement. Hotels are helped to win business through Cvent's sourcing platforms.

Use Cases

Customers recommend Event Management, Helpdesk Management, Engagement Management, as the business use cases that they have been most satisfied with while using Cvent Event Management.

Other use cases:

  • Sales Document Management
  • Communication Management
  • Training & Onboarding
  • Contact List Management
  • Customer Feedback Management
  • Trade Show Marketing
  • Social Media Management
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Business Priorities

Improve ROI and Scale Best Practices are the most popular business priorities that customers and associates have achieved using Cvent Event Management.

Other priorities:

  • Enhance Customer Relationships
  • Acquire Customers
  • Increase Sales & Revenue
  • Enter New Markets Internationally Or Locally
  • Establish Thought Leadership
  • Build Brand Awareness
  • Improve Digital And Social Presence
  • Grow Market Share
  • Improve Internal Communications
  • Improve Consistency
  • Launch New Products
  • Improve Brand Engagement
  • Improve Stakeholder Relations
  • Shorten Ramp Up Time
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Cvent Event Management Use-Cases and Business Priorities: Customer Satisfaction Data

Cvent Event Management works with different mediums / channels such as Phone Calls.

Cvent Event Management's features include Feedback Surveys, Personalization, Templates, etc. and Cvent Event Management support capabilities include Email Support, Chat Support, Phone Support, etc. also Cvent Event Management analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Overall, this was not a great platform for our company and we ended up not re-signing our contract...." Peer review by Verified Reviewer, Education

Cvent Event Management, Webex Events (formerly Socio), Yapp, Whova, RegFox, etc., all belong to a category of solutions that help Event Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Cvent Event Management

Top Industries

  • Non-Profit Organization Management
  • Education
  • Events Services

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Cvent Event Management is popular in Non-Profit Organization Management, Education, and Events Services and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Cvent Event Management Use Cases

What makes Cvent Event Management ideal for Event Management?

What Are the key features of Cvent Event Management for Helpdesk Management?

How efficiently Does Cvent Event Management manage your Engagement Management?

What solutions does Cvent Event Management provide for Sales Document Management?

What solutions does Cvent Event Management provide for Communication Management?

16 buyers and buying teams have used Cuspera to assess how well Cvent Event Management solved their Event Management needs. Cuspera uses 8588 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Event Management needs.

Case Studies

Hospitality

CASE STUDY Hyatt Regency Ludhiana

Cvent Event Diagramming helped Hyatt Regency Ludhiana show event spaces to customers in a new way. The hotel used the tool to make custom event diagrams fast. This helped planners see what their even...ts would look like. The team built trust with customers by showing them real setups. The hotel made the event planning process smoother and more personal.

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Human Resources

CASE STUDY HiBob

HiBob faced challenges with inconsistent lead capture solutions at trade shows. They needed a consistent system to improve efficiency and visibility. HiBob adopted Cvent's iCapture solution to stream...line their process. This allowed them to use one app for lead capture, saving time and improving data consistency. The solution enabled sales teams to focus on generating leads and provided real-time insights into event performance. HiBob's marketing team now enjoys enhanced efficiency and visibility.

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Health, Wellness and Fitness

CASE STUDY Alma

Alma, a mental health startup, wanted to strengthen team bonds through offsite and virtual events. They faced challenges with managing diverse preferences and logistics. Using the Cvent Vendor Market...place, Alma streamlined event planning, saving over 40 hours in sourcing. They established 433 new supplier connections and achieved a 24-hour response time for quotes. The platform helped them stay within budget and manage payments efficiently.

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Hospitality

CASE STUDY IHG Hotels & Resorts

IHG Hotels & Resorts needed consistent group business for financial success. They provided universal access to data-driven technology to all 6,400 properties. This allowed hotels to find the right bu...siness and achieve their goals. In one year, IHG hotels claimed over 5,000 RFPs through RFP Showcase. More than 900 professionals who received a bid had never sourced an IHG hotel before. This approach transformed their prospecting for new business opportunities.

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Events Services

CASE STUDY Bishop-McCann

Bishop-McCann is an event management company that uses Cvent solutions to enhance client events. They focus on creating joy and trust for their clients. By using Cvent's Registration and other tools,... they manage a wide range of events securely. The partnership with Cvent has led to a 10% increase in RFPs, a 147% increase in event registrations, and a 1,789% increase in survey responses. Data security is a key strength of Cvent, ensuring client information is protected.

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Hospitality

CASE STUDY Jordan Tourism Board

Cvent helped the Jordan Tourism Board reach more global meeting planners. The board faced challenges with rapid industry changes and technology adoption. Using Cvent and CSN Advertising, they showcas...ed their services and tracked RFPs. The platform's insights improved their marketing and decision-making. In the last year, they saw a threefold increase in RFPs and received $2.7 million in business through Cvent.

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Tour Cvent's Event Management Platform

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Frequently Asked Questions(FAQ)

for Cvent Event Management

What is Cvent Event Management?

Cvent is an Event Management Software used to Improve ROI and Build brand awareness. Its a platform where meetings and Events program come together. It is used by Event professional, Hoteliers and Venues.

Cvent provides easy-to-use, integrated technology solutions to maximize the impact of meetings and events of all sizes. It helps organizations plan and market events, execute onsite, engage audiences and measure and analyze results.

Cvent event management platform provides all the marketing tools to plan and execute events. It also assists to creates and designs all events in one place. Cvent Hospitality cloud assists the hotels and venues win new customers to grow their business with the digital marketing tool, and the software solutions help hotels own their business by servicing customers directly, efficiently, and profitably. Its a complete reimagining of the way to build, design, manage, and experience event websites and registration workflows.

What is Cvent Event Management used for?

Cvent Event Management is a Event Management Software mainly used by its customers to Improve ROI and Scale Best Practices by Event Management, Helpdesk Management and Engagement Management .

What are the top features of Cvent Event Management?

Feedback surveys, Personalization and Templates are some of the top features of Cvent Event Management.

Who uses Cvent Event Management?

Cvent Event Management is used by Non-Profit Organization Management, Education and Events Services among other industries.

What are Cvent Event Management alternatives?

Webex Events (Formerly Socio), Yapp, Whova and RegFox are popular alternatives for Cvent Event Management.

Where is Cvent Event Management located?

Cvent Event Management is headquartered at 1765 Greensboro Station Place, 7th Floor, Tysons Corner, Virginia 22102.
lightning

Peers used Cvent Event Management for event management and helpdesk management

Cvent Event Management Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.69/5 ★

Read Reviews (2)
Analytics

4.58/5 ★

Read Reviews (130)
Custom Reports

3.70/5 ★

Read Reviews (1599)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.69/5 ★

Read Reviews (2)
Analytics

4.58/5 ★

Read Reviews (130)
Custom Reports

3.70/5 ★

Read Reviews (1599)

Software Failure Risk Guidance

?

for Cvent Event Management

Overall Risk Meter

Low Medium High

Top Failure Risks for Cvent Event Management

Cvent, Inc. News

Partnership

Cvent Announces Multi-Year Agreement with AIM Group International | Cvent

Cvent has entered a three-year agreement with AIM Group International to utilize the Cvent Supplier Network for hotel and venue sourcing. This partnership aims to streamline sourcing processes and enhance reporting accuracy for AIM's global client base, reflecting Cvent's commitment to supporting event organizers and hoteliers across Europe.

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Product

Cvent Brings Intelligence and AI to Life Across its Platform with the Launch of CventIQ | Cvent

Cvent has launched CventIQ, an AI-enhanced platform designed to improve event planning and execution. CventIQ integrates advanced AI with Cvent's existing tools to offer features like instant session insights, AI-driven content creation, and personalized event dashboards. It aims to streamline workflows and enhance engagement for event planners, marketers, and hospitality professionals.

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Awards

Cvent Named a Leader in Gartner Magic Quadrant for Event Marketing and Management Platforms for Second Consecutive Year | Cvent

Cvent has been recognized as a Leader in the 2025 Gartner Magic Quadrant for Event Marketing and Management Platforms for the second consecutive year. This accolade highlights Cvent's strong execution and comprehensive vision in the industry. The company continues to innovate with AI-driven features like Snapshots and CventIQ, enhancing event management and audience engagement capabilities.

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Product

Cvent Announces General Availability of Cvent Essentials | Cvent

Cvent has launched Cvent Essentials, a new product designed for managing high-volume, simple in-person events. This solution, now available to all Cvent customers, simplifies event planning and execution with features like admin-approved templates, streamlined registration, and real-time data integration. It empowers teams to manage smaller events efficiently, freeing resources for larger flagship events.

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Cvent, Inc. Profile

Company Name

Cvent, Inc.

Company Website

https://www.cvent.com/

Year Founded

1999

HQ Location

1765 Greensboro Station Place, 7th Floor, Tysons Corner, Virginia 22102

Employees

1001-5000

Social

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Financials

IPO