Home Customer Experience Management doxee doxee Alternatives
doxee: Reviews, Testimonials and Expert Opinions
(1243)The Digital Customer Experience Company
Top 18 doxee Alternatives
Ushur
Intelligent Automation Platform
Ushur platform is an AI-powered customer experience automation platform that is designed to engage customers with automated conversations. It delivers delightful, hyper-personalized customer experiences through rapid issue resolution and unified, omnichannel engagement. It is designed for high-contact industries like insurance, logistics and financial services, ...
It utilizes an artificial intelligence engine that provides drag and drop builder tools, enterprise-grade platform infrastructure that includes analytics, APIs and software development kits, enabling clients to expand their customer engagement abilities with customized software. It combines Conversational Automation and Knowledge Work Automation in a No-Code, Cloud-native, SaaS platform to digitally transform every step of the complete enterprise customer experience – from Micro-engagements™ to entire customer journeys.
Ushur engages customers over email, mobile, voice and more, using conversational AI and intuitive workflows to understand what people are saying and what to do next. Its end-to-end platform accelerates time to value with features like a visual builder, powerful tools for data extraction, and integrations with backend systems like Salesforce, Servicenow and even homegrown, legacy systems.
Oracle Advertising and Customer Experience (CX)
CX Cloud to build, manage, and maintain customer relationships.
Oracle Advertising and Customer Experience (CX) Software helps to establish, manage, serve, and cultivate enduring client relationships and delivers an integrated suite of apps that goes beyond conventional CRM. Creates a thorough understanding of the customers and every interaction they have, regardless of the way, the time, the place, or the person. Provides the tools for outstanding customer experiences, from client acquisition to customer retention and all in between. ...
It maximizes advertising performance and produces superior results through high-quality targeting data, cutting-edge contextual technology, and potent measurement tools. It increases campaign participation, customizes B2B strategy, enhances B2C channels, and gains real-time information. The CX software utilizes Oracle sales and delivers responsive selling across all touchpoints. Also, combines the strategy and execution of sales, and connects and personalizes service engagements.
Relay Network
Customer Experience platform to improve customer engagement
Relay is a Customer Experience software that helps transform customer experience at every touchpoint all through the customer journey. It enables automated, personalized communication at scale and can be deployed in industries such as Financial Services, Healthcare, Insurance, Telecom and more. ...
Relay uses all the existing customer touchpoints, and with a validated and compliant approach to ensure trouble free communication on the customer-preferred channels. The software provides drag and drop tools for designing and creating a customer preferred mobile experience. It also provides a complete picture of customer engagement that can be exported and shared with the team to identify opportunities.
The Customer feed feature provides timely notifications to educate, support and transact with the customers, delivering personalized solutions satisfying customers’ individual needs. This is done through text notifications but without the limitations with regard to content and security that is found in text messaging. It also provides the tools for visualizing customer engagement success through reports and dashboards.
Twilio
APIs to create what you imagine, without compromise. APIs simple to use, powerful in production, and endlessly scalable
Twilio is a cloud communication platform that powers the future of business communications enabling phones, VoIP, and messaging to be embedded into web, desktop, and mobile software. It helps to enter new markets, scale best practices, and acquire customers. ...
Twilio unites communications and strengthens customer relationships across the business from marketing and sales to customer service and operations using its web service APIs. Twilio deeply understand customers, and solve problems from their perspective and earns trust through every interaction unleashing human potential both inside and outside the company providing key success.
Twilio features include converting text to speech and play audio, record calls and store them, create conferences, API queueing, call queues, convert speech to text, status callbacks and logs, programmable contact center platform, customizable UI, attribute-based routing and plenty more.
Tenfold
Tenfold - The Customer Experience Cloud‚
Tenfold is a communication platform for sales, IT, marketing teams to increase customer engagement, revenue and sales and reduces costs across organization. Tenfold helps teams to integrate ...
Tenfold uses natural language processing for capturing all interactions in the CRM for complete visibility into reps and teams performance and creates compelling, consistent customer experiences across voice and digital channels without replacing customer communications infrastructure.
Retently
Platform to Improve Customer Satisfaction with Net Promoter Score
Retently NPS is a Customer Experience platform that provides a huge competitive edge to the business, allowing to understand the customer's love or hatred towards the product or service. This valuable feedback helps to retain more satisfied customers and also benefits from the positive word-of-mouth recommendations. ...
Satisfied clients help the company generate more leads and acquire more business which also increases the customer lifetime value, reduces the churn rate and finally generate more revenue.
Some of its features include cross-channel feedback with a greater response rate, automated follow-up and delivery of personalized experiences, creating personalized experiences using real-time data, capturing customers' feel about their product experience, understanding the customers across their product journey and more.
Phlanx
A Social Media Marketing Platform to contact influencers, connect with brands and provide analysis and insights on instagram accounts
Phlanx is a Social media marketing platform for business owners and industry professionals. It helps to contact influencers, work with brands, create contracts and measure engagement rates. It helps to improve brand engagement and build brand awareness. ...
Phlanx helps to grow social media followers by working with influencers worldwide, collaborates with other brands to cross-promote each other, audits influencer account to get the right influencers for the brand and measures social media engagement. It provides engagement calculators for various social media like Instagram, Facebook, Pinterest, Youtube, Tiktok and Twitter.
Envato Elements
Creative Platform with unlimited assets
Evanto Elements is a platform with unlimited creative assets and creative people providing resources to make ideas come to life. Evanto Elements is used in graphic, web and video templates, audio, photos and more to create with unlimited downloads at one low cost. ...
Some of its creative features are stock video, video templates, graphic templates, royalty-free music, sound effects, different fonts, presentation templates, web templates and more.
MarkLogic Data Hub Platform
MarkLogic | Data Integration and NoSQL Databases for Your Business
Marklogic Data Hub Platform is a Data Integration platform for Enterprises . It is used in the Financial Services, Healthcare, Insurance and other Manufacturing Industries and Media It integrates ...
It is powered by a NoSQL database which provides speed, flexibility and scalability and ensures security and data consistency.
Marklogic Data Hub Platform is built to work in any environment - hybrid, on-premises or cloud.
Forj
Membership Community Platform to deliver an exceptional member experience
Forj is a Membership community platform, that aims at managing all aspects of community networking and communications. It is targeted at Non-profits, Associations and corporations. Forj features ...
Forj provides a modernized interface for discussions, chats, events, and networking, making it attractive for members to remain engaged and involved in community drives.
ClientPoint
ClientPoint - The sales sharpener. Close More Deals, Faster
ClientPoint is a cloud-based proposal presentation and tracking software for sales, management and marketing. ClientPoint allows your business to produce a high volume of personalized sales proposals quickly and efficiently. The solution helps to generate proposals, send them to clients and optimize the proposal management lifecycle. ...
ClientPoint proposal generation software supports office files, video, templates, pricing tools, CRM integration and eSignature approval. With ClientPoint's tracking and analytics feature, businesses can track the number of attributes after sharing the proposal with their clients such as the number of times a proposal is viewed; length of the time a project is viewed and the time spent on particular pages or sections, among others.
ClientPoint’s intuitive selling and closing platform powerfully drives higher close rates and shorter sales cycles. ClientPoint experiences help you land more meetings, facilitate better virtual presentations, follow up more powerfully, and close more deals. Know where the proposal is in the lifecycle process with Unsent, Sent, Viewed, Signed proposals updated automatically based on prospect actions. ClientPoint updates sales reports based on prospect actions, so when a prospect is sent a proposal, views a proposal or approves a proposal the pipeline report is updated.
