doxee Overview

Doxee addresses the challenge of enhancing digital customer interactions through its cloud-based technologies. It transforms data into meaningful relationships, enabling companies and public administrations to elevate their customer experience strategies. The Doxee Platform® focuses on customer communications management and document digitization, crucial for businesses aiming to streamline their digital touchpoints. By leveraging these capabilities, organizations can effectively manage customer interactions and improve engagement across various industries.

Use Cases

Customers recommend Engagement Management, Communication Management, Sales Document Management, as the business use cases that they have been most satisfied with while using doxee.

Other use cases:

  • Collaboration
  • Billing And Invoice Management
  • Cross Selling
  • Digital Marketing
  • Contact List Management
  • Customise Loyalty Program
  • Workflow Management
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using doxee.

Other priorities:

  • Increase Sales & Revenue
  • Scale Best Practices
  • Improve Internal Communications
  • Grow Market Share
  • Launch New Products
  • Enter New Markets Internationally Or Locally
  • Build Brand Awareness
  • Improve Digital And Social Presence
  • Improve Consistency
  • Improve ROI
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doxee Use-Cases and Business Priorities: Customer Satisfaction Data

doxee works with different mediums / channels such as Video. and E-Mail.

doxee's features include Personalization, Interactive Content, Leaderboards, etc. and doxee support capabilities include 24/7 Support, AI Powered, Email Support, etc. also doxee analytics capabilities include Analytics, and Custom Reports.

doxee, Retently, Genesys Cloud, Oracle Advertising and Customer Experience (CX), Microsoft PowerPoint, etc., all belong to a category of solutions that help Customer Experience Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Doxee develops cloud technologies for enhancing Digital Customer Experience. Companies and public administrations are enabled to offer valuable digital interactions.

Popular Business Setting

for doxee

Top Industries

  • Financial Services
  • Utilities
  • Manufacturing

Popular in

doxee is popular in Financial Services, Utilities, and Manufacturing and is widely used by

Comprehensive Insights on doxee Use Cases

How can doxee optimize your Engagement Management Workflow?

What Are the key features of doxee for Communication Management?

How does doxee facilitate Sales Document Management?

Why is doxee the best choice for Collaboration?

How does doxee facilitate Billing And Invoice Management?

48+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well doxee solved their Customer Experience Management needs. Cuspera uses 1243 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Experience Management needs.

Case Studies

Government Administration

CASE STUDY Municipality of Palermo

Doxee Pvideo® helped the Municipality of Palermo inform citizens about digital services and boost digital citizenship. The city wanted to increase portal enrollments, reduce physical queues, and make... payments like TARI easier. SISPI chose Doxee Pvideo® for a campaign in the TARI bill notice. The solution used personalized, interactive video to reach more people and encourage digital service use. Results are available in the full case study.

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Non-Profit Organization Management

CASE STUDY San Patrignano

Doxee Pvideo® helped San Patrignano, a rehabilitation community, increase donations. The community needed a way to engage regular and potential donors. They used personalized and interactive videos t...o boost donor involvement. The videos made it easier to explain their mission and encourage donations. This led to more conversions and better support for their organization.

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Utilities

CASE STUDY Sorgenia

Doxee document experience and Doxee paperless experience helped Sorgenia digitize its customer communications and document management. Sorgenia needed a solution for Customer Communications Managemen...t and electronic invoicing. Doxee provided tools to manage document processes and digital preservation. This partnership supported Sorgenia's digital transformation and improved efficiency in handling documents for 400,000 customers.

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Insurance

CASE STUDY UnipolSai

Doxee Pvideo® helped UnipolSai inform customers about expiring insurance policies. UnipolSai wanted to make communication more personal and interactive. They used personalized videos to reach custome...rs. The campaign produced 1,296,169 videos. 12% of users clicked to play the video. 36% of customers responded to at least one call to action. UnipolSai also reduced costs with this approach.

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Education

CASE STUDY The University of Palermo

Doxee interactive experience helped the University of Palermo create a digital journey for students. The university used Doxee Pvideo and Pweb to offer personalized, interactive pre-orientation and l...egal orientation paths. This made it easier for students to choose the right course and increased enrollment in the Law program. The solution improved student perception of the university as innovative and authoritative. Over 40,000 students benefited from these digital services.

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Government Administration

CASE STUDY Lombardy Region

Doxee Pvideo® helped the Lombardy Region promote SPID adoption. The region needed to reach many citizens with clear, accessible communication. Doxee created a personalized video campaign for users of... regional online services. The videos explained how to switch to SPID using simple language. This improved digital customer experience and made communication more effective.

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Video

Doxee Booster: enhance your communications through marketing automation

Video Thumbnail

Frequently Asked Questions(FAQ)

for doxee

What is doxee?

Doxee is a cloud-based customer communication management (CCM) solution that makes customer communications interactive and highly personalized. It provides solutions for the financial services, healthcare, manufacturing, utilities, telecom, legal and public sector industries.

It transforms the customer experience with innovative technologies that help enterprises communicate and engage with their customers more effectively, creating stronger relationships that drive sustained business growth.

It provides clients to design content, validate, distribute, track and archive data. Its Pweb solution allows clients to provide clickable content to customers and Pvideo allows clients to create and share video content. Doxee’s cloud-based Paperless Business Solution enables digitization of documents with electronic signature, biometrics and digital time stamping features.

What is doxee used for?

doxee is a Customer Experience Management Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Engagement Management, Communication Management and Sales Document Management .

What are the top features of doxee?

Personalization, Interactive content and Leaderboards are some of the top features of doxee.

Who uses doxee?

doxee is used by Financial Services, Utilities and Manufacturing among other industries.

What are doxee alternatives?

Where is doxee located?

doxee is headquartered at Viale Virgilio 48/B, Modena, MO 41123, IT.
lightning

Peers used doxee for engagement management and communication management

doxee Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.64/5 ★

Read Reviews (8)
Analytics

4.62/5 ★

Read Reviews (47)
Custom Reports

4.06/5 ★

Read Reviews (119)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.64/5 ★

Read Reviews (8)
Analytics

4.62/5 ★

Read Reviews (47)
Custom Reports

4.06/5 ★

Read Reviews (119)

Software Failure Risk Guidance

?

for doxee

Overall Risk Meter

Low Medium High

Top Failure Risks for doxee

Doxee S.p.A. News

Awards

Doxee Named a Leader in the SPARK Matrix 2025 for CCM

Doxee has been recognized as a Leader in the SPARK Matrix 2025 for customer communications management (CCM). This ranking highlights Doxees strengths in digital customer experience solutions, including document experience, interactive experience, and paperless experience products. The recognition underscores Doxees innovation and leadership in the CCM software market.

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M&A

Doxee approves merger by incorporation of Babelee - MarketScreener

Doxee approves the merger by incorporation of Babelee.

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Financial

Doxee narrows loss in first six months; revenues up - MarketScreener

Doxee reduces its losses in the first half of the year while experiencing revenue growth, according to MarketScreener.

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Optimizing Customer Experience Management: Emerging Technologies and Trends

The Doxee Pweb platform exemplifies how interactive microsites can be used to enhance CX by providing dynamic and engaging content that responds ...

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Doxee S.p.A. Profile

Company Name

Doxee S.p.A.

Company Website

https://www.doxee.com/

HQ Location

Viale Virgilio 48/B, Modena, MO 41123, IT

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