Dynatrace Platform Overview

Dynatrace leverages AI-powered observability to transform complex environments into strategic assets. It supports over 715 technologies, offering deep insights into sales performance management. By automating analysis, Dynatrace enables businesses to innovate swiftly, enhancing decision-making processes. Its recognition by leading industry analysts underscores its reliability and effectiveness.

Use Cases

Customers recommend Collaboration, Performance Management, Business Development, as the business use cases that they have been most satisfied with while using Dynatrace Platform.

Other use cases:

  • Workflow Management
  • Competitive Intelligence
  • Engagement Management
  • Social Media Analytics
  • Tracking & Monitoring Communications
  • Lead Tracking
  • Category Management
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Business Priorities

Improve Efficiency and Scale Best Practices are the most popular business priorities that customers and associates have achieved using Dynatrace Platform.

Other priorities:

  • Establish Thought Leadership
  • Enhance Customer Relationships
  • Increase Sales & Revenue
  • Improve ROI
See all business priorities See less business priorities

Dynatrace Platform Use-Cases and Business Priorities: Customer Satisfaction Data

Dynatrace Platform's features include Alerts: Popups & Notifications, Dashboard, and Recording. and Dynatrace Platform support capabilities include 24/7 Support, AI Powered, Phone Support, etc. also Dynatrace Platform analytics capabilities include Custom Reports, and Analytics.

Dynatrace Platform, SalesScreen, Performyard, Lattice, LogicMonitor Platform, etc., all belong to a category of solutions that help Sales Performance Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Dynatrace Platform provides unified observability, security, and business insights. A free trial is available for users to experience its powerful features.

Comprehensive Insights on Dynatrace Platform Use Cases

What makes Dynatrace Platform ideal for Collaboration?

How does Dynatrace Platform address your Performance Management Challenges?

Why is Dynatrace Platform the best choice for Workflow Management?

What benefits does Dynatrace Platform offer for Competitive Intelligence?

19+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Dynatrace Platform solved their Sales Performance Management needs. Cuspera uses 857 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Performance Management needs.

Case Studies

Transportation/Trucking/Railroad

CASE STUDY U-Haul

Dynatrace helped U-Haul improve operational efficiency by consolidating multiple monitoring tools into one platform. U-Haul gained instant observability and AI-powered insights, making it easier to s...pot and fix IT issues. The team now spends less time troubleshooting and more time on innovation. Dynatrace's automation and full-stack visibility support smarter business decisions and better customer experiences.

Financial Services

CASE STUDY Temenos

Dynatrace helps Temenos simplify complex cloud environments. Temenos uses Dynatrace for intelligent observability and AI-powered insights. The platform automates monitoring across hybrid, multicloud ...SaaS, removing blind spots. Temenos teams now focus on innovation and better banking software. AI features let them fix issues faster and improve customer experiences.

Entertainment

CASE STUDY Village Roadshow

Dynatrace helped Village Roadshow protect $5 million in revenue during the record-breaking 'Barbenheimer' opening weekend. The unified observability platform let Village Roadshow quickly find and fix... ticketing system issues before peak demand. Teams no longer work late nights or weekends to resolve outages. Dynatrace improved operational efficiency and boosted team morale. Village Roadshow avoided costly new investments and now resolves problems before they impact customers.

Insurance

CASE STUDY Vitality

Dynatrace helps Vitality, a UK health and life insurance provider, deliver better digital experiences for its members. Vitality used Dynatrace to cut partner integration times from three months to th...ree weeks. The AI-powered platform enabled proactive customer support, reducing customer churn by 65%. IT teams now focus more on innovation, as Dynatrace automates problem detection and resolution. These improvements boost customer loyalty and protect Vitality’s business results.

Telecommunications

CASE STUDY TELUS

Dynatrace helped TELUS move from reactive to proactive system monitoring. TELUS used Dynatrace dashboards and real user monitoring to track customer experience in real time, especially during Black F...riday. Teams resolved issues faster and improved collaboration. Live Debugger cut developer manual effort by up to 96%. Application Security reduced open vulnerabilities by 30% and distinct vulnerabilities by 40%. TELUS gained better visibility, faster innovation, and improved security across its IT environment.

Financial Services

CASE STUDY United Wholesale Mortgage (UWM)

Dynatrace helped United Wholesale Mortgage improve client experience by providing full stack observability. UWM wanted to reduce incident resolution time from hours to under 30 minutes. Dynatrace uni...fied monitoring and analytics for over 1,100 IT team members. Teams now make faster, data-driven decisions and collaborate better. UWM can quickly find and fix issues, ensuring stable and scalable applications for its broker partners.

Frequently Asked Questions(FAQ)

for Dynatrace Platform

What is Dynatrace Platform used for?

Dynatrace Platform is a Sales Performance Management Software mainly used by its customers to Improve Efficiency and Scale Best Practices by Collaboration, Performance Management and Business Development .

What are the top features of Dynatrace Platform?

Alerts: popups & Notifications, Dashboard and Recording are some of the top features of Dynatrace Platform.

What are Dynatrace Platform alternatives?

SalesScreen, Performyard, Lattice and LogicMonitor Platform are popular alternatives for Dynatrace Platform.

Where is Dynatrace Platform located?

Dynatrace Platform is headquartered at Waltham, MA.
lightning

Peers used Dynatrace Platform for collaboration and performance management

Dynatrace Platform Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.02/5 ★

Read Reviews (100)
Custom Reports

4.04/5 ★

Read Reviews (109)
Analytics

4.00/5 ★

Read Reviews (162)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.02/5 ★

Read Reviews (100)
Custom Reports

4.04/5 ★

Read Reviews (109)
Analytics

4.00/5 ★

Read Reviews (162)

Software Failure Risk Guidance

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for Dynatrace Platform

Overall Risk Meter

Low Medium High

Top Failure Risks for Dynatrace Platform

Dynatrace News

Product

Dynatrace Powers the Future of Agentic AI

Dynatrace has extended its observability platform with agentic AI capabilities, enabling enterprises to predict and prevent disruptions, protect systems and data, and autonomously optimize operations. This upgrade aims to reduce manual intervention in software development, allowing organizations to shift toward AI-driven workflows for greater productivity and agility in digital transformation.

Product

Extend business observability

Dynatrace has enhanced its OneAgent platform to extract business events from outgoing web requests, including full visibility into request and response bodies. This update enables organizations to gain real-time insights into cloud-based transactions, such as those processed through payment gateways, closing key business observability gaps and supporting data-driven decision-making for IT and business leaders.

Product

Snyk-Dynatrace integration: Bridging development and runtime

Dynatrace has integrated Snyk with its platform to bridge the gap between development-time and runtime security. The integration enables automated creation of Jira tickets for vulnerabilities detected by Snyk during development and correlates these with Dynatraces runtime vulnerability analytics. This approach reduces alert fatigue and ensures actionable security notifications, enhancing software supply chain security and operational resilience.

Awards

Dynatrace Recognized as a Customers Choice in the 2025 Gartner Peer Insights Voice of the Customer for Digital Experience Monitoring

Dynatrace has been named a Customers Choice in the 2025 Gartner Peer Insights Voice of the Customer for Digital Experience Monitoring. It is the only technology vendor to receive this distinction in the report, with customers rating Dynatrace 4.6 out of 5 stars and 93% indicating they would recommend its digital experience monitoring solutions.

Dynatrace Profile

Company Name

Dynatrace

Company Website

https://www.dynatrace.com/

HQ Location

Waltham, MA

Employees

1001-5000

Social

Financials

IPO