FastSpring Overview

FastSpring empowers software companies to expand their global reach with its all-in-one digital commerce platform. As a full-service SaaS ecommerce partner, FastSpring enables businesses to sell more effectively while maintaining a lean operation. The platform offers comprehensive solutions beyond a typical payment gateway, including global sales capabilities and tax compliance management. This allows companies to focus on product development without the burden of managing complex payment processes. FastSpring's unique selling proposition lies in its flexibility, offering both code and no-code options to suit diverse business needs. This adaptability, combined with its recognition as an industry leader, positions FastSpring as a strategic partner for SaaS, software, and game companies aiming to compete on a larger scale.

Use Cases

Customers recommend Helpdesk Management, Subscription Management, Communication Management, as the business use cases that they have been most satisfied with while using FastSpring.

Other use cases:

  • Products & Pricelist Management
  • Referral Management
  • Promotion Management
  • Advertisement
  • Billing And Invoice Management
  • License Management
  • Payment Management
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Business Priorities

Increase Sales & Revenue and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using FastSpring.

Other priorities:

  • Acquire Customers
  • Improve Digital And Social Presence
  • Scale Best Practices
  • Launch New Products
  • Build Brand Awareness
  • Increase Customer Life Time Value
  • Manage Risk
  • Enter New Markets Internationally Or Locally
  • Improve Brand Engagement
  • Increase Average Basket Value
  • Improve ROI
  • Establish Thought Leadership
  • Grow Market Share
  • Improve Visibility
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FastSpring Use-Cases and Business Priorities: Customer Satisfaction Data

FastSpring works with different mediums / channels such as E-Mail. Display Advertisement. Promotions etc.

FastSpring's features include Alerts: Popups & Notifications, Dashboard, Widgets, etc. and FastSpring support capabilities include 24/7 Support, Chat Support, Email Support, etc. also FastSpring analytics capabilities include Analytics, and Custom Reports.

Reviews

"...What I like is how simple it is to create, configure and manage products in the store, as well as the possibility of testing through the Store Testing...." Peer review by Administrator

FastSpring, ShippingEasy, ShipStation, nopCommerce, EZOfficeInventory, etc., all belong to a category of solutions that help E-Commerce Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

FastSpring is a global full-service SaaS ecommerce partner for software companies. Companies using FastSpring can sell more, stay lean, and compete big.

Popular Business Setting

for FastSpring

Top Industries

  • Computer Software
  • Information Technology and Services
  • Publishing

Popular in

  • Small Business
  • Mid Market
  • Enterprise

FastSpring is popular in Computer Software, Information Technology And Services, and Publishing and is widely used by Small Business, Mid Market, and Enterprise.

FastSpring Customer wins, Customer success stories, Case studies

What makes FastSpring ideal for Helpdesk Management?

What benefits does FastSpring offer for Subscription Management?

How does FastSpring address your Communication Management Challenges?

How can FastSpring enhance your Products & Pricelist Management process?

How does FastSpring address your Referral Management Challenges?

11 buyers and buying teams have used Cuspera to assess how well FastSpring solved their E-Commerce Platform needs. Cuspera uses 2040 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Platform needs.

Out of the Park Developments - Computer Software

FastSpring helped Out of the Park Developments quadruple sales in South Korea. The company used FastSpring's ecommerce checkout and localized web storefronts. They found that showing the game price e...arlier in the checkout process improved conversion rates. FastSpring's platform enabled better global payments and regional sales optimization. This case highlights the value of localization and tailored checkout experiences for software sales.

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Avid - Entertainment

FastSpring enabled Avid to go live in just 3 weeks after their previous global ecommerce payment provider exited. Avid needed a fast, stable, and flexible merchant of record solution to avoid lost sa...les and customer churn. FastSpring integrated quickly with Avid’s composable commerce stack and delivered a custom proposal within 24 hours. The platform’s flexibility, rapid innovation, and urgent support minimized disruption and protected Avid’s revenue.

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Out of the Park Developments - Video Games

FastSpring helped Out of the Park Developments, a game development company, when their old ecommerce provider shut down. The team needed a new way to accept payments. FastSpring offered 24/7 uptime, ...strong ecommerce tools, and localization features. Out of the Park Developments chose FastSpring for its reliable platform and partnership approach. Now, they have an ecommerce solution that supports their growth and future goals.

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Mailbird - Computer Software

Mailbird used FastSpring’s ecommerce platform to grow their business. They needed a flexible solution to support global payments, subscriptions, and tax compliance. FastSpring provided features like ...VAT handling, subscription management, and branded checkouts. With FastSpring, Mailbird achieved 102% year-over-year revenue growth. The platform helped Mailbird scale and reach more customers worldwide.

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Capture One - Computer Software

FastSpring helped Capture One improve their online sales. Capture One used FastSpring's localized popup checkout for their photo editing software. This made it easier for customers to buy. As a resul...t, Capture One saw a 40% increase in conversion rates. The team values their partnership with FastSpring and credits it for their success.

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IAmTimCorey - Education

FastSpring helped IAmTimCorey sell digital courses online. The company switched to FastSpring to get more payment options and better sales tools. This made it easier for students to buy courses. IAmT...imCorey saw 28% growth in 2022 and 50% growth in 2023. Their monthly income almost tripled in two years. The platform's flexibility helped them expand their business.

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What is FastSpring?

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Frequently Asked Questions(FAQ)

for FastSpring

What is FastSpring?

FastSpring is a full-service ecommerce platform that monetizes their products and services online. It is designed to help businesses manage payments, subscriptions, risks, compliance, checkout processes, billing, tax collection, and more on a centralized platform. It helps to increase revenue, boost efficiency, and eliminate complexity and risk.

It helps SaaS, software and digital content companies to manage their online stores and subscriptions and to sell globally by providing a localized experience for businesses and consumers, enabling businesses to maximize conversions, increase sales and grow business online. Organizations can accept payments via credit/debit cards, Wallets or payment gateways in compliance with Payment Card Industry Data Security Standards (PCI DSS).

FastSpring allows enterprises to customize the platform’s language according to customers' location and configure subscriptions or pricing plans with free trials, annual or monthly billing options and discounts. Additionally, it lets managers update online stores, products and prices in real-time and use the fraud monitoring and detection algorithm to block fraudulent transactions. FastSpring facilitates integration with various third-party systems such as Zapier, MailChimp and more.

What is FastSpring used for?

FastSpring is a E-Commerce Platform Software mainly used by its customers to Increase Sales & Revenue and Enhance Customer Relationships by Helpdesk Management, Subscription Management and Communication Management .

What are the top features of FastSpring?

Alerts: popups & Notifications, Dashboard and Widgets are some of the top features of FastSpring.

Who uses FastSpring?

FastSpring is used by Computer Software, Information Technology And Services and Publishing among other industries.

What are FastSpring alternatives?

ShippingEasy, ShipStation, NopCommerce and EZOfficeInventory are popular alternatives for FastSpring.

Where is FastSpring located?

FastSpring is headquartered at 801 Garden Street, Suite 201, Santa Barbara, CA 93101, US.
lightning

Peers used FastSpring for helpdesk management and subscription management

FastSpring Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.44/5 ★

Read Reviews (74)
Custom Reports

3.52/5 ★

Read Reviews (217)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.44/5 ★

Read Reviews (74)
Custom Reports

3.52/5 ★

Read Reviews (217)

Software Failure Risk Guidance

?

for FastSpring

Overall Risk Meter

Low Medium High

Top Failure Risks for FastSpring

FastSpring, Inc. News

Company

FastSpring Expands APAC Presence and Brings Together Singapore Team With New Office Location

FastSpring Expands APAC Presence and Brings Together Singapore Team With New Office Location

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Product

FastSpring Adds Support for 4 New Currencies to Expand Global Footprint

FastSpring Adds Support for 4 New Currencies to Expand Global Footprint

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Partnership

FastSpring Expands Global Payment Offering With UPI in India, Powered by EBANX

FastSpring has expanded its global payment offerings by integrating India's Unified Payments Interface (UPI) through a partnership with EBANX. This integration allows software sellers on FastSpring's platform to offer UPI, India's leading digital payment method, enhancing local payment experiences and supporting global sales. This move is part of FastSpring's Spring 2025 product release, which focuses on emerging markets.

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Product

FastSpring integrates UPI to boost cross-border SaaS sales

FastSpring has integrated India's Unified Payments Interface (UPI) through a partnership with EBANX, enhancing its platform for cross-border SaaS sales. This integration allows FastSpring's software sellers to offer Indian customers a seamless checkout experience, crucial for expanding into India's digital economy. The addition of UPI is part of FastSpring's Spring 2025 product release, which also includes new payment methods for emerging markets.

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FastSpring, Inc. Profile

Company Name

FastSpring, Inc.

Company Website

https://fastspring.com/

HQ Location

801 Garden Street, Suite 201, Santa Barbara, CA 93101, US

Employees

101-250

Social

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Financials

M&A