Customer stories

Product Business Settings

FastSpring is popular in Computer Software, Information Technology And Services, and Publishing industries and is widely used by Small Business, Mid Market, and Enterprise.

Integrations

Marketing Automation
Data Management Platform
Conversion Rate Optimization
Channel Partner Management

FastSpring Product Overview

FastSpring empowers software companies to expand their global reach with its all-in-one digital commerce platform. As a full-service SaaS ecommerce partner, FastSpring enables businesses to sell more effectively while maintaining a lean operation. The platform offers comprehensive solutions beyond a typical payment gateway, including global sales capabilities and tax compliance management. This allows companies to focus on product development without the burden of managing complex payment processes. FastSpring's unique selling proposition lies in its flexibility, offering both code and no-code options to suit diverse business needs. This adaptability, combined with its recognition as an industry leader, positions FastSpring as a strategic partner for SaaS, software, and game companies aiming to compete on a larger scale.

How satisfied the customers are with FastSpring use-cases

Reviews

"...It is also possible to track the subscriptions customers privately, by using API integration...." Peer review by Tolga Y. ., Construction

FastSpring Customer Insights, Testimonials and Case Studies

What Are the key features of FastSpring for Helpdesk Management?

How does FastSpring facilitate Subscription Management?

How does FastSpring address your Communication Management Challenges?

How can FastSpring enhance your Products & Pricelist Management process?

How does FastSpring address your Referral Management Challenges?

What is FastSpring?

FastSpring is a full-service ecommerce platform that monetizes their products and services online. It is designed to help businesses manage payments, subscriptions, risks, compliance, checkout processes, billing, tax collection, and more on a centralized platform. It helps to increase revenue, boost efficiency, and eliminate complexity and risk.

It helps SaaS, software and digital content companies to manage their online stores and subscriptions and to sell globally by providing a localized experience for businesses and consumers, enabling businesses to maximize conversions, increase sales and grow business online. Organizations can accept payments via credit/debit cards, Wallets or payment gateways in compliance with Payment Card Industry Data Security Standards (PCI DSS).

FastSpring allows enterprises to customize the platform’s language according to customers' location and configure subscriptions or pricing plans with free trials, annual or monthly billing options and discounts. Additionally, it lets managers update online stores, products and prices in real-time and use the fraud monitoring and detection algorithm to block fraudulent transactions. FastSpring facilitates integration with various third-party systems such as Zapier, MailChimp and more.

What is FastSpring used for?

FastSpring is a E-Commerce Platform Software mainly used by its customers to Increase Sales & Revenue and Enhance Customer Relationships by Helpdesk Management, Subscription Management and Communication Management .

What are the top features of FastSpring?

Alerts: popups & Notifications, Dashboard and Widgets are some of the top features of FastSpring.

Who uses FastSpring?

FastSpring is used by Computer Software, Information Technology And Services and Publishing among other industries.

What are FastSpring alternatives?

ShippingEasy, Shippo, Skubana and ShipStation are popular alternatives for FastSpring.

Where is FastSpring located?

FastSpring is headquartered at 801 Garden Street, Suite 201, Santa Barbara, CA 93101, US.

11 buyers and buying teams have used Cuspera to assess how well FastSpring solved their E-Commerce Platform needs. Cuspera uses 2040 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Platform needs.

LinkSquares - Computer Software - Medium

FastSpring Interactive Quotes helped LinkSquares cut 30 minutes per sales opportunity and double conversion rates. Before, sales teams sent long emails to explain pricing, causing confusion and lost ...deals. With Interactive Quotes, LinkSquares now shows pricing live during demos and lets prospects test options themselves. This tool gives clear, visual pricing and better analytics for follow-up. Sales conversations are now faster, more transparent, and more effective.

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SocialBee - Internet - Small

FastSpring helped SocialBee double its monthly recurring revenue year over year. SocialBee needed a global ecommerce solution to handle payments, taxes, and VAT. FastSpring provided automatic VAT man...agement, global payment methods, and dunning features. The support team helped SocialBee integrate the platform. SocialBee focused on product growth and global expansion with FastSpring's tools.

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DaisyDisk - Computer Software - Small

FastSpring helped DaisyDisk improve their checkout experience for Mac users. DaisyDisk switched from an error-prone payment system to FastSpring's ecommerce management platform. The new solution enab...led a simple, localized, and customizable checkout. FastSpring handled global tax, currency conversion, and fraud detection. DaisyDisk now focuses on their core business while FastSpring manages ecommerce operations.

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Mailbird - Computer Software

Mailbird used FastSpring’s ecommerce platform to grow their business. They needed a flexible solution to support global payments, subscriptions, and tax compliance. FastSpring provided features like ...VAT handling, subscription management, and branded checkouts. With FastSpring, Mailbird achieved 102% year-over-year revenue growth. The platform helped Mailbird scale and reach more customers worldwide.

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Out of the Park Developments - Video Games

FastSpring helped Out of the Park Developments, a game development company, when their old ecommerce provider shut down. The team needed a new way to accept payments. FastSpring offered 24/7 uptime, ...strong ecommerce tools, and localization features. Out of the Park Developments chose FastSpring for its reliable platform and partnership approach. Now, they have an ecommerce solution that supports their growth and future goals.

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Avid - Entertainment

FastSpring enabled Avid to go live in just 3 weeks after their previous global ecommerce payment provider exited. Avid needed a fast, stable, and flexible merchant of record solution to avoid lost sa...les and customer churn. FastSpring integrated quickly with Avid’s composable commerce stack and delivered a custom proposal within 24 hours. The platform’s flexibility, rapid innovation, and urgent support minimized disruption and protected Avid’s revenue.

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What is FastSpring?

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Peers used FastSpring for helpdesk management and subscription management

FastSpring Features

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FEATURE RATINGS AND REVIEWS
Analytics

4.44/5

Read Reviews (74)
Custom Reports

3.52/5

Read Reviews (217)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.44/5

Read Reviews (74)
Custom Reports

3.52/5

Read Reviews (217)

Software Failure Risk Guidance

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for FastSpring

Overall Risk Meter

Low Medium High

Top Failure Risks for FastSpring

FastSpring, Inc. News

Product
 

Expand Your Reach in South Korea: Announcing Toss Pay Support on FastSpring

FastSpring has integrated Toss Pay, a leading digital wallet in South Korea, into its platform. This addition, alongside Kakao Pay, aims to enhance market reach and conversion rates by catering to the preferences of Gen Z and Millennial shoppers. FastSpring will manage localized tax, compliance, and currency conversion, improving operational efficiency and margins for businesses expanding in South Korea.

Company
 

FastSpring Expands APAC Presence and Brings Together Singapore Team With New Office Location

FastSpring Expands APAC Presence and Brings Together Singapore Team With New Office Location

Product
 

FastSpring Adds Support for 4 New Currencies to Expand Global Footprint

FastSpring Adds Support for 4 New Currencies to Expand Global Footprint

Partnership
 

FastSpring Expands Global Payment Offering With UPI in India, Powered by EBANX

FastSpring has expanded its global payment offerings by integrating India's Unified Payments Interface (UPI) through a partnership with EBANX. This integration allows software sellers on FastSpring's platform to offer UPI, India's leading digital payment method, enhancing local payment experiences and supporting global sales. This move is part of FastSpring's Spring 2025 product release, which focuses on emerging markets.

FastSpring, Inc. Profile

Company Name

FastSpring, Inc.

Company Website

https://fastspring.com/

HQ Location

801 Garden Street, Suite 201, Santa Barbara, CA 93101, US

Employees

101-250

Social

Financials

M&A